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eZee Frontdesk
Was ist eZee Frontdesk?
eZee FrontDesk ist die komplette Immobilienmanagementsoftware-Lösung für kleine, große und sehr große Hotels. Die Lösung deckt alle Aspekte des Immobilienmanagements ab und hat Module für Rezeption, Wäscherei, Back-Office, Buchhaltung, Channel-Manager, Berichterstattung und mehr. Als komplette Hotelmanagementlösung hat das Tool großen Anklang gefunden und funktioniert erfolgreich bei mehr als 6.000 Kunden in über 140 Ländern. eZee FrontDesk ist einfach und schnell zu implementieren, bietet mehrere Sprachen, Live-Support rund um die Uhr und kann 30 Tage kostenlos getestet werden.
Wer verwendet eZee Frontdesk?
Die Immobilienmanagementsoftware eZee wird von Unterkünften mit fünf bis 1.000 Zimmern verwendet. Die modulare Preisgestaltung bietet Flexibilität und ein besseres Nutzererlebnis, egal ob es sich um ein Hotel, ein Motel, eine Frühstückspension, ein Resort oder um die Verwaltung mehrerer Objekte handelt.
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eZee Frontdesk
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Bewertungen über eZee Frontdesk
Best serve for the boat
Kommentare: The live support is very active and helpful
Vorteile:
It is adaptable even for the boat shuttle
Nachteile:
Not allowed the client to touch the SQL database
Antwort von eZee Technosys
vor 7 Jahren
Hi, it's great to see your review here. We're extremely strict regarding data security, and with regards to that; we keep the access to SQL database limited. However, if there's anything else we can help you with, please get in touch with our 24x7 support team at support@ezeetechnosys.com. Regards, Team eZee.
My Rep was very nice and helpful
Kommentare: We are able to check guests in and out and do reservations and auditing
Vorteile:
-The check-in screen -It has a lot of search options It has many features It always has an error pop up It doesn't often hold information through to next time once save button clicked
Nachteile:
That it has a lot of glitches and that the reservation and check-in screens are separate, and that you have to click into each online reservation to check if it has been assigned a room.You are also often unable to change the starting cash amount at log-ins
Antwort von eZee Technosys
vor 8 Jahren
Thanks for taking time and giving us a review. We are glad that you liked Ramiz¿s help with the software. Regarding the error that you mentioned, it appears to be random. Can you please share more details as to what causes it and how? That would help us identify the problem in our internal testing and fix it. Another news is we are working on, soon to be launched new design of the system, that would resolve your concerns of separate check-in and reservation forms. And for changing cash amount, it might happen if a user of last shift of the user was not closed properly. Then, system does not consider it as a new shift and user needs to enter starting cash. Please write to us at support@ezeetechnosys.com, we will be more than happy to make it easier for you :)
Not yet out of the woods
Kommentare: As an Administrator I feel Ezee Software can be improved especially by providing us with our own licensing portal where we can surrender and allocate licenses on our own. Also when the server is updated with a service pack, all clients stop working until I physically go to the client to put the same service pack, why cant the client automatically update from the server once the software is open on client machine.
Vorteile:
Has virtually all functions. Not heavy on computer resources. Easy to use 24/7 Customer Service Responsive Customer Service Easy to install
Nachteile:
Licensing regime is clumsy and confusing. Some support staff seem to lack basic knowledge on the products. No official training available for users and administrators
Antwort von eZee Technosys
vor 6 Jahren
Hi Omberai, Thank you for your review. Our training procedure is rigorous and covers everything for all kinds of users. Though, we're always open to suggestions on improvements. You can write to us at support@ezeetechnosys.com for the same. Similarly, the licensing procedure is developed by keeping in mind the security and accessibility aspects of all our users. We're constantly working on improving it to enhance your experience. We hope and we're sure that your experience with us will get better with time. Regards, Team eZee.
Ezee front desk review
Kommentare: Very good
Vorteile:
The software have a good interface, intuitive and easy to use but the setting menu is not really that simple.
Nachteile:
Some Asian OTA aren’t supported . Setting the booking calendar should be easier.
Antwort von eZee Technosys
vor 2 Jahren
Hi Ahmed, Thanks for the valuable feedback. Your suggestions are very crucial to us and we would surely work upon them. I request you to write us on support@ezeetechnosys.com Our team will help you with the OTA issue. Regards, Team eZee
Fully Featured, Does Everything you want
Vorteile:
This software allows me to be flexible in how I run and sell my hotel online. I can do basically anything I want with advanced features available. As my hotel has been growing, I really appreciate the software can handle the more "professional" things and grow along with me. Also, I appreciate the 24hr support, I've used it countless times.
Nachteile:
Sometimes it can be a bit harder to learn than other software, because of the features. BUT, I still prefer this over a simpler software which would prevent my hotel from being professional.
Antwort von eZee Technosys
vor 7 Jahren
Hi Jay. Glad to hear about your growing hotel business and how we have been of help to you. Thanks for rating us and sharing your story. Regarding the learning curve, we hope that will be addressed in our recent release of eZee FrontDesk 7.0 which we have gradually started rolling out. Thanks.
