Ooma Office

Ooma Office

von Ooma

Wer verwendet Ooma Office?

Small and Medium Businesses. Great for family run businesses, local health care practitioners, or any other main street business.

Was ist Ooma Office?

Award winning and affordable business VoIP solution for any size business. The price is always $19.95/user/month. Our competitors like to advertise similar pricing, but you'll need to pay a lot more to get the same quality and number of features that Ooma offers.

Ooma Office includes 1 free toll free number with 500 toll free minutes/month, virtual receptionist, mobile phone support, and much more! You can keep your existing number, and set up only takes a few minutes.

Ooma Office – Details

Ooma

https://www.ooma.com

Gegründet 2004

Ooma Office – Preisübersicht

Ooma Office ist verfügbar ab 19,95 $/Monat. Ooma Office bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Ooma Office findest du unten.

Startpreis

19,95 $/Monat

Preisinformationen

Includes one free toll free number and 500 minutes toll free/month

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Ooma Office Funktionen

Telefonsoftware
Anrufüberwachung
Automatisches Telefonwählgerät
Berichterstattung / Analyse
Call-Center-Management
IVR / Spracherkennung
Kontaktmanagement
Prädiktive Wähler
Telemarketing-Management
VoIP (IP-Telefonie)
Anrufaufzeichnung
Interaktive Sprachantwort
Kontaktmanagement
SIP-Trunking
Vereinheitlichte Kommunikation
Weiterleitung von Anrufen (Call Routing)
Zugriffskontrollen/Berechtigungen

Ooma Office – Nutzerbewertungen

Zeigt 5 von 65 Nutzerbewertungen

Gesamt
4.3/5
Benutzerfreundlichkeit
4.5/5
Kundenservice
4.4/5
Funktionen
4.2/5
Preis-Leistungs-Verhältnis
4.6/5

The answer to my office phone needs

Bewertet am 11.12.2019
Sharon B.
Owner | Lead Designer
Grafikdesign, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I went through many VoIP phone services before finally getting ooma office. It was so easy to set up and easy to customize so that I can look like a larger company and route calls to different departments or phones.

Vorteile: Ooma office is super simple to set up oh, it has all the features that you want and you can customize it to the size of your company. In addition to all that it is very affordable.

Nachteile: I honestly can't think of anything did I don't like about Ooma office.

A Solid Option For Small Businesses

Bewertet am 11.12.2019
Robert wallace A.
Owner
Rechtsberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The Ooma platform has been great for our office. The apps and web portal give us everything we need to have a customized set up. The only problems we've had have been hardware related, and those were resolved by their support team.

Vorteile: The Ooma Business platform is pretty robust and easy to setup and use. We've been able to deploy phones and fax and our clients get a professional experience when they call us.

Nachteile: There are a couple of quality of life features missing, i.e. you can text from mobile, but not from desktop.

Good for a small business who just needs a phone

Bewertet am 21.5.2018
Jessica M.
Manager, Sales and Operations
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: We have used Ooma for several years now and it has served its purpose as our "main" number. Since our office is fairly virtual and we typically deal with customers via email and online meetings, we just needed a phone and Ooma is a good option. Set up was super easy and has been mostly maintenance free.
We have customers in both the US and Canada and this service allows calls from both and there is no additional per minute charge when calling Canada.
The Virtual assistant, who answers calls when there is no one to take them, was easy to set up and seems to work most of the time. You can create your own recording to answer the calls as well as use the automated voice service.

Nachteile: While it was easy to set up, we have had a few connectivity issues. Some of it is unpreventable - with a VoIP phone service you need internet, and if that goes out there is a problem. But there have been a few times where the Ooma server was down and we weren't notified.
Also there is a function that allows you to have automated withdrawals to pay for account overages. Sometimes this service would not be working and they would cancel our conference bridge subscription without notice. We have used the conference bridge service for a while now and it is mostly reliable, but is most affected by this funding/billing defect.

Easy to use, but prepare for issues

Bewertet am 4.8.2019
Scott F.
Director of IT
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I took over phone responsibilities for another small company, which had a virtual 800 # they used for everything. I started an Ooma Office account, bought all their equipment and phones, ordered their service and ported my 800 number to my Ooma Office provided number - all as they suggested. Without delay I started getting hit with SPAM calls daily, lots of them, which are coming from the local exchange number they assigned me. I asked them to change that number, but they wanted to charge me to do-so. Their call quality is hit or miss, and doesn't seem to be tied directly to MY internet quality as I've hooked the hardware straight to the modem and still had bad quality. Thier software, account dashboard and features are ALL amazing - so no complaints there. It was very easy to get running and give the appearance of a VERY large and professional setup, but that is hurt by the call quality.

Vorteile: Very easy to setup out of the box and get running with their config site, TONS of features for something priced so low, very easy to use, LOVE the options, price is amazing.

Nachteile: My two biggest issues have been call quality and spam calls, both of which COULD be issues from my end admittedadly, but not likely. I've got a very fast internet connection, and had no spam call issues before switching to ooma office. After the switch, I get 15 to 20 robo calls per day, and when I take calls I generally have to speak quite slowly so that words don't drop. Also, their tech support personnel leave a bit to be desired and take days to get back to you, IF at all, and only give you partial answers.

Ooma Office

Bewertet am 5.8.2019
Richelle B.
Event Coordinator/ Data Management
Fundraising, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Ooma office is great and would recommend to any small business. It is great in price and have had great results with it so far. Our company has been using Ooma for a few years now and have recommended it to a few of our clients.

Vorteile: Ooma has a great online system that allows you to easily forward calls to your cellphone and send faxes. The online system is very user friendly and I have not had any issues with. Customer service is very repsonsive whenever we have any issues or questions. They generally are able to troubleshoot issues over the phone with in a few minutes and someone always answers right away.

Nachteile: One con is that there have been several times when the office phones will just go down. This has happened 3-4 times where the line is unable to connect to any signal and we have to call customer support for them to reboot our line. This has been an ongoing issue with one specific line, so may need a new phone but Ooma has been very responsive to this issue.