Was ist Ooma Office?

Preisgekrönte und erschwingliche VoIP-Lösung für Unternehmen jeder Größe. Der Preis beträgt immer 19,95 $/Nutzer/Monat. Die Konkurrenz gibt gerne ähnliche Preise an. Für die gleiche Qualität und Funktionalität wie bei Ooma muss man jedoch oft viel mehr bezahlen.

Ooma Office umfasst eine kostenlose gebührenfreie Nummer mit 500 kostenlosen Minuten/Monat, virtueller Rezeption, Unterstützung für Mobiltelefone und vieles mehr. Du kannst deine bestehende Nummer beibehalten und die Einrichtung dauert nur wenige Minuten.

Wer verwendet Ooma Office?

Kleine und mittlere Unternehmen. Ideal für familiengeführte Unternehmen, lokale Gesundheitseinrichtungen oder andere Läden an der Hauptstraße.

Wo kann Ooma Office bereitgestellt werden?

Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • Ooma
  • Ansässig in Sunnyvale, USA
  • 2004 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Sprachen

Englisch

Über den Anbieter

  • Ooma
  • Ansässig in Sunnyvale, USA
  • 2004 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Sprachen

Englisch

Ooma Office – Videos und Bilder

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Videos zu Ooma Office
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Kosten ähnlicher Produkte wie Ooma Office vergleichen

Ooma Office

19,95 $/Monat
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
14,99 $/Monat
Kostenlose Version
Gratis Testen
15,00 $
Kostenlose Version
Gratis Testen

Ooma Office Funktionen

  • Alarmfunktion / Benachrichtigungen
  • Anrufaufzeichnung
  • Anrufüberwachung
  • Automatische Anrufannahme
  • Call-Center-Management
  • Chat / Messaging
  • Für kleine Unternehmen
  • IVR / Spracherkennung
  • Konferenzschaltung
  • Kontaktmanagement
  • Mobiler Zugriff
  • Online-Sprachübertragung
  • PBX
  • SIP-Trunking
  • SMS-Nachrichtenversand
  • Videokonferenzen
  • Virtuelle Voicemail
  • Voicemail-Transkription
  • Wechselseitige Audio & Video
  • Weiterleitung von Anrufen (Call Routing)

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Bewertungen über Ooma Office

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,5
Kundenservice
4,5
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
65%
4
25%
3
5%
2
1%
1
3%
Rick K.
Rick K.
Owner in USA
Verifizierter Nutzer auf LinkedIn
Bau, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Ooma is fine for one of our office lines

5 letzte Woche Neu

Kommentare: Overall we like Ooma and use it for one of our office lines. We have redundency because with VOIP service we feel it's necessary.
The features are super solid and sound quality is great.

Vorteile:

Easy service to set up and use. Sound quality is good and features are standard.

Nachteile:

The mobile app could be a little stronger but overall no complaints.

Alexis K.
Alexis K.
Office Manager in USA
Verifizierter Nutzer auf LinkedIn
Anwaltskanzlei, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Love the mobile application along with the desktop application

5 vor 2 Jahren

Kommentare: My overall experience has been amazing. You get a professional quality phone system with the same exact pricing as our previous analog phone system.

Vorteile:

With the mobile phone application, it is extremely easy to disguise my personal cell phone number with our company phone number. The mobile application also has a built-in text message feature with unlimited ability to send and receive messages. As to the desktop application, the ability to place and receive phone calls, text messages, and send faxes really makes the Ooma platform ideal for small businesses such as ours.

Nachteile:

The only thing that I do not like about the software is some of the features with respect to the tutorials that Ooma has available to ensure the staff becomes familiar and comfortable with the use of the program. There are several features such as Call Park, Call Flip, and a few others. While these features are amazing in theory they are somewhat difficult to learn how to use them.

Matthew W.
Owner/Photographer in USA
Fotografie, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Ooma office - Like a bad marriage that fails within the first month

3 vor 9 Monaten

Kommentare: At this point, we started looking for another provider that could provide a simple solution for a sole-proprietor business at a savings. We found DialPad, which has been a DREAM to set up. Every interaction with DialPad has been pleasant and easy. We initiated the porting of our business number from Ooma to DialPad. Because of the length of time the porting took, we went over our 30-day trial period. Once the port was complete, cancelling the Ooma service was a nightmare. They want to hit me with the cost of the deskphone! There was a rental agreement hidden in the contract. The phone was not free! Early termination fees! They want me to pay to ship the phone back to them that I didn't want, otherwise they will charge me for the phone if they don't get it back. This whole experience has been like extortion. If you don't need any phone hardware to run your business, DO NOT accept any "free" equipment from anyone trying to get you to switch to Ooma. I spent 37 minutes on the phone trying to get them to send me a prepaid return label for the phone. I was transferred to a manager who told me that he sent me the label. After hanging up, there was no label, just the boilerplate email with the shipping address that they want me to send it to. I replied saying that the manager told me that he was sending the label. The response was that they don't send prepaid labels. FAIL!

Vorteile:

Not much. I was sent a desk phone as part of a 30-day trial. I didn't want a deskphone, but they said it was included in the trial. After I agreed to try their service, he kept calling me every day to see if I got the phone yet. The phone was fine. I have a small desk. I don't need a bulky corded phone on my desk. I mostly use a soft phone or my cell phone with an app to take business calls. On the soft phone, I was able to make calls easily enough, although there was an unusually long delay from the time I tried to dial a number and when it actually started ringing on the other end. I never experienced this with RingCentral. Very annoying. Then we decided to port one of our incoming business lines to Ooma. Once the port went through, I then learned that our incoming business line was ported to a fax line. Thankfully one of my existing customers emailed me to tell me that he could not reach me because when he called my business line, he got the loud beeping of a fax machine in his ear. I don't know how many prospective customers I may have lost during the time that my main business line was connected to a fax line. When I tried to contact Ooma customer service to fix this problem (because their admin portal won't let me fix this myself), I waited on hold for 20-30 minutes. Once someone picked up, I had to be transferred to someone else and then the call was dropped. This happened to me two times before I was able to reach someone that was able to reat

Nachteile:

Also, there is no music on hold included with Ooma business plans. You have to buy your own royalty-free music and upload it yourself. Otherwise, your customers hear dead silence when you put them on hold. I also was unable to make my after hours business voicemail greeting work the way it did on RingCentral (and the way it now works on DialPad). Their system couldn't do it. Meanwhile, I continue to get sales calls from Ooma trying to get me to switch back to their service.

Verifizierter Rezensent
Financial Advisor in USA
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ooma Office - Best Phone System for Small Business

5 vor 2 Monaten

Kommentare: Worked elsewhere and every change had to be made by technical support. Love being able to alter the call flow based on changes to the business. Much quicker and cheaper to do it yourself.

Vorteile:

Great low-cost business phone system. Easy to set up call flows and add new team members or groups. All call are directed to the receptionist first and then to the rest of the office.

Nachteile:

Initial Ooma phone purchases are expensive but you cannot be the value for the monthly service.

Robert wallace A.
Robert wallace A.
Owner in USA
Verifizierter Nutzer auf LinkedIn
Rechtsberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A Solid Option For Small Businesses

5 vor 2 Jahren

Kommentare: The Ooma platform has been great for our office. The apps and web portal give us everything we need to have a customized set up. The only problems we've had have been hardware related, and those were resolved by their support team.

Vorteile:

The Ooma Business platform is pretty robust and easy to setup and use. We've been able to deploy phones and fax and our clients get a professional experience when they call us.

Nachteile:

There are a couple of quality of life features missing, i.e. you can text from mobile, but not from desktop.