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Genesis G4
Was ist Genesis G4?
Die zwei großartigen Bibliotheksoftwaresysteme, die G4-Netzwerk-Suite oder die „in der Cloud“ gehosteten Internetdienste sind dynamisch, äußerst vielseitig und von jeder Art von Bibliotheken einfach zu bedienen. Die Software wird von Bibliothekfachpersonal angetrieben, die den Entwicklungsprofis von Genesis G4 mitteilen, was sie benötigen und was für ein Programm sie sich wünschen. Aus diesem Grund sind folgende Funktionen enthalten: „Kostenloser“ Abruf und Anreicherung von MARC-Datensätzen mit Point-and-Click-Funktion, Mehrfacherfassungsfähigkeiten, sogar Textbook-Steuerung und webbasierte Produktunterstützungssitzungen per Fernzugriff. Vollständige, erschwingliche und gut durchdachte Lösungen.
Wer verwendet Genesis G4?
Öffentliche und private Bibliotheken, Kirchen- und Hochschulbibliotheken, K-12- (akademische), Unternehmens-, medizinische und Einrichtungsbibliotheken sowie Galerien. Jede Bibliothek kann die G4-Bibliothekssoftware verwenden.
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Genesis G4
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Bewertungen über Genesis G4
Excellent Customer Service and Fairly Intuitive Software
Kommentare: All in all, my experience was much more positive than negative, and I would recommend LRMS G4 software to other librarians without reservation. First-rate customer service and a knowledgeable and ever-learning staff - it's a recipe for continued success!
Vorteile:
Four years ago, I entered the world of library management as a newby with almost no experience or related education. My mentor recommended Genesis G4 to help bring a woefully out-of-date library into modern times. My first and only experience with library software is with G4. I learned the basics fairly quickly. When I got into deeper questions such as weeding books from our collection, the kind folks at LRMS were always ready and able to help. I appreciated their first class customer service.
Nachteile:
While I have no comparable experience with other software, I can say that I was frustrated a few times by barcode compatibility issues. I also had difficulty learning some of the more complicated aspects of the software. Not sure if this is a reflection on LRMS or my lack of experience.
Antwort von Library Resource Management Systems
vor 6 Jahren
Thank you for such a wonderful review; we are so blessed. We will continue to be what you, the customer, needs and expects. We so appreciate you choosing LRMS and Genesis G4 for your Library Automation Services.
Best Customer Service Ever
Kommentare: I have never had a negative experience with this company. Customer Rep. and his group encourage input and recommendations from users regarding ways the system could be improved, and they implement these suggestions! In the years that I have been using the system, there have been several innovations that have improved the user experience for everyone, and Customer Rep. and his team have provided items for my library that are specific to my needs (for example, specific report formats that I needed.)
Vorteile:
The customer service is easily the most impressive thing about this software company! Although all the available systems offer cataloging and circulation that are fairly easily workable, I have never encountered customer service to equal LRMS and G4!
Nachteile:
Having come to G4 and public libraries from a background in school libraries (with a different, large company's system), I encountered a bit of a learning curve in the transition. However, between documentation and very accessible customer service personnel ready to answer the phone and the questions, the transition was not painful!
Antwort von Library Resource Management Systems
vor 6 Jahren
Thank you Pamela for your very important and so appreciated excellent review, as it will help so many others who may be thinking of changing. And just as with you and all of our customers, we will take good care of them too. No one says it better than the customer. Thank you for staying with us for so many years; you are a cherished customer and we will always be here for you.
LRMS Review
Vorteile:
The customer service is usually quick and works to solve your problems.
Nachteile:
The reports are sometimes hard to use based on the setup.
Antwort von Library Resource Management Systems
vor 6 Jahren
Thank you Lori for your good review, and it will help us become even better. Your success is our seccess and we appreciate you as a customer.
Genesis G4 Review
Kommentare:
I am a PK - 12 school. It is very easy for me to print labels for each level while keeping them separate. I can run reports and past due notices for teachers or parents. I do not need a separate program for parents paying for lost or damaged books. i can print them a report with balance due or a receipt when it is paid.
I also love the note taking section and being able to e-mail teachers what they have checked out.
Vorteile:
I have been using this software for 11 years and it does everything I need and more. I love the ease of the software. One of the best features for me is searching for a book. I can pretty well find any book a child is looking for even if they don't know the title or author by using the drop down features from the catalog. I also like that after a student checks a book in you can very easily switch to check out. I love that most of the marc records show me interest level and reading level. The fact that I can handle textbooks Technology and Library books all with the same software is a bonus. Reps are always just a phone call away and that is probably the best feature of all.
Nachteile:
I have not come across anything that I don't like.
Antwort von Library Resource Management Systems
vor 6 Jahren
We wanted to take a moment to say Thank You Debbie for such an awesome review. We enjoy having you as a customer so much, it is always a pleasure working with you.
Genesis G4 Library System
Kommentare: I use G4 in my Jr High / High School library where we check out library books, textbooks, computers, and equipment for classroom use. G4 takes care of all of these needs, helps with inventory and running reports on items checked out.
Vorteile:
I have worked with G4 when it was G3 and in my own opinion it does everything I need and then some. I run the program as a stand alone for students to easily check-in and check-out themselves while I am working in G4 on my computer, adding new books or textbooks. The Customer Service is the BEST I've ever had to work with - Never, not once, have I ever hung up with them thinking it was a waste of time. They will work with you as long as it takes until the problem is solved, the report is built, or the printing error is corrected. I absolutely love the support I receive from the staff working with G4.
Nachteile:
Nothing - G4 does everything I need. I have not had a problem in G4 that customer service has not walked me through - teaching me new tricks along the way! :)
Antwort von Library Resource Management Systems
vor 6 Jahren
Thank you so much Tandy for the awesome review you gave for G4 and for us as a company. We have enjoyed so much working with you as well through the years, and you are one of the reasons we have become successful. As with all our awesome Librarians, your voice matters to us. You speak and we listen.
