Wer nutzt diese Software?
Over 30,000 individuals and teams use Drag to organize and collaborate on emails, having trello-style boards as a universal option to get things done right inside your inbox.
Durchschnittliche Bewertung114 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Startpreis $3/Monat
- Kostenlose Version Ja
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Angaben zum Hersteller
- Gegründet 2017
One inbox to manage emails, tasks, sales, helpdesk and projects. Drag brings everything into your inbox. We think teams should be able to work together without leaving their inbox, eliminating the extra steps of navigating to different apps to manage their tasks, projects, sales or customer support. Especially because all of these activities always start and finish as emails.
Users can create Drag boards, inside your inbox, to replace all the tools that small teams use to organize their day.
- Gemeinsamer Posteingang
- Whitelist / Blacklist
- Automatisiertes Routing
- Kundenspezifisches Branding
- Management von Dienstgütevereinbarungen (SLA)
- Self-Service Portal
- Verfolgung von Interaktionen
- Warnungen / Eskalation
- Notizen verwalten
- Office Suite
- Agile Methodiken
- Anpassbare Vorlagen
- Traditionelle Methodiken
- Verfolgung der Kosten bis zur Fertigstellung
- Zeit & Kosten Verfolgung
Die hilfreichsten Reviews für Drag
Bewertet am 3.8.2018
Enhanced focus and peace of mind
Kommentare: I'm tackling most of the tasks than arrive to me through mail using Drag. Some of my mails become tasks in my external app, which I keep using (because not all of my tasks come from my mail, and I need a way to manage these ones), but Drag definitely helps me managing the tasks that come through my mail by (a) avoiding the overhead of translating many mails to tasks, and (b) allowing me to open my mail and knowing instantly what's going on at a glance.
The most noticeable improvement has been opening my mail and knowing instantly what's going on at a glance, which frees resources in my mind (peace of mind, what a treasure!)
Besides that, I use the GTD method to organize my tasks. Every day I process my inbox following GTD's algorithm:
1. If something takes less than 2 minutes, I do it and archive the mail.
2. If I can delegate it, I do it and either archive the mail or put it in Doing, to follow it up.
3. If I want to do it, I move it to "Doing". This is an improvement over having just a list of tasks outside of my mail, because a lot of mails don't need to become tasks in an external app, and can be managed more easily with Drag, which reduces significantly the overhead of having to create tasks and follow up somewhere else, besides avoiding having to switch between between apps (from tasks to mail, etc), simplifying my workflow and increasing my productivity.
Nachteile: I haven't found any opportunity cost so far in using Drag. I miss some functionalities, though. Mainly, I miss a way to defer mails I don't want to pay attention to now until a later date. This functionality already exists in Google's Inbox Mail App and I need it because it's one of the steps of the GTD's algorithm I mentioned before.
Bewertet am 18.4.2018
Drag is a lifesaver for my inbox and gave me the ability to get things done more productively.
Kommentare: This software has helped me streamline my email process and not forget about the emails that have not received a response (whether that's on my end or the other party). It's has allowed for less work to fall through the cracks and for less prospective, current, or future business to be lost.
Vorteile: Before Drag, my inbox was a mess. I would not have any proper method of keeping track of emails and it got to the point where things fell through the cracks which amounted to lost business. What I like most about Drag is that it resembles kanban boards that I'm familiar with in the software space and it gives me a good means to make sure that emails don't get forgotten about. I also like how it seamlessly integrates into your email using the Chrome extension and doesn't require any additional onboarding steps. Usually, the problem with bringing on new software is that it is too laborious to integrate it into your daily routine. That's not the case with Drag. With the toggle of a button, you can switch it on and off at your discretion, as well.
Nachteile: One of my email inboxes has over 11,000 emails. I found that integrating Drag with that particular email really slowed things down when it came to website speed. This is more mismanagement on my part and it's my goal to reduce the number of emails I have in that inbox so that I can actually use Drag. In addition, Drag doesn't currently allow you to customize the labels on the kanban board or add any additional steps. To my understanding, this is a feature that they hope to launch in the future, however.