Telnyx Suite

Telnyx's SMS API platform has been a game-changer for our team

Vorteile:

Working with Telnyx's SMS API platform has been a game-changer for our team. The platform's well-documented and powerful API enabled us to develop some truly innovative applications with ease. What stood out to us was the seamless integration process, allowing us to quickly implement and iterate on our ideas. The API's robust features and reliability have empowered us to enhance our communication strategies, making our applications more interactive and responsive to our users' needs. The support from the Telnyx team has been exceptional, always available to assist with any queries or guidance needed. Overall, our experience with Telnyx has been extremely positive, significantly contributing to the success of our projects. We're excited to continue exploring the capabilities of the Telnyx platform and pushing the boundaries of what we can achieve."

Nachteile:

I have had a great experience, nothing to dislike about this product.

The best system voip

Kommentare: my experience its very cool, the team like use telnyx and the plataform its very nice

Vorteile:

About 3 years ago I started using Telnyx with an old boss, now in my own company after searching and trying more than 10 different VOIP systems I remembered how good Telnyx was and indeed the only thing it has done is improve since then, excellent service

Nachteile:

Nothing, all ist very perfect and easy to use

Jumped Through Hoops, Wasted Hours, and Still Blocked—What a Nightmare!

Kommentare: Frustrating Verification Process and Unclear Requirements The support and vetting process left much to be desired. The platform is plagued with user-unfriendly errors—I ran into multiple issues just trying to purchase a phone number. After spending a significant amount of time verifying for the UK and AU by submitting documentation (which I understand is necessary due to SMS regulations), my developers began integrating with their API for OTP testing. We were then blocked because we weren’t “level 2 approved”—a requirement I wasn’t even aware of. Attempting to get this approval was a nightmare. I had to submit my ID through a third-party app, which crashed multiple times before finally accepting my submission. A day later, I found out it never went through. After contacting support, they asked for business information I had already provided during signup. To make things worse, my ID was rejected because I took a photo of my driver’s license on my phone, despite explaining that I had lost my wallet and it was my real license. The agent dismissed it, insisting it couldn’t be verified because it wasn’t a “real” photo, even though it clearly was. In the end, I wasted a ton of time trying to navigate unclear requirements. Their documentation lacks transparency, and you’ll only uncover critical details after sifting through hours of it. On the bright side, their AI chatbot was actually quite helpful.

Vorteile:

Disappointing Experience with Verification and Support While the platform and pricing seemed promising, I wasn’t able to fully test it due to issues with account verification. The process was unnecessarily complicated, and I found myself jumping through hoops without a clear resolution. The customer support I dealt with was unhelpful and unresponsive, making me feel as though my business wasn’t valued—despite repeatedly informing them that I was sending clean, transactional SMS. Unfortunately, this experience prevented me from moving forward with the platform.

Nachteile:

Overly Aggressive and Opaque Verification Process The support and vetting process were frustrating and lacked transparency. The verification requirements were excessive, and as a transactional sender, I couldn’t even get through the process. If I’m unable to navigate their system, I imagine many others will face similar difficulties. Their approach feels overly aggressive, which made it impossible to proceed.

Incredible customer support with comprehensive set of tools

Kommentare: Customer support has been exceptional, best we've ever encountered from a business like this. It has made the process of integrating services very smooth for us. Response is very fast and the support techs know their product well.

Vorteile:

What I like most about Telnyx is the range of tools it offers, all in one platform. They provide integrations of voice, messaging, and other services making the service versatile for our needs. Additionally, their user interface and usage analytics provide valuable insights and easy management for our team. The value for the money is a big plus.

Nachteile:

Lot of security and verification processes, but understandable as to why that needs to be done.

Best SIP provider

Kommentare: Best service, Quick response, It took a few min to set the CID and SIP, Cheap caller ID with tons of options.

Vorteile:

Call quality and Their Service are notch! It is very easy and user-friendly

Nachteile:

The bundle can not be used with SIP service but it's totally understandable