Wer nutzt diese Software?
PowerDetails has helped process 16 million hours of Extra-Duty, Overtime, & Special Events. We serve law enforcement and other public safety officials, keep track of their hours, and collect payments.
Durchschnittliche Bewertung18 Bewertungen
- Gesamt 4.6/5
- Benutzerfreundlichkeit 4.6/5
- Kundenservice 5/5
- Funktionen 4.4/5
- Preis-Leistungs-Verhältnis 4.6/5
- Kostenlose Version Nein
- Gratis Testen Ja
Cloud, SaaS, Web
Mobile - iOS Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2006
The PowerDetails extra-duty & overtime management platform is powerful, flexible, & scales to meet the needs of any agency. Now you can coordinate extra-duty details/jobs in half the time - saving time, money, all while enforcing policy. Create & assign jobs in minutes, establish rules, enforce policy, accurate reports & billing, hassle-free coordination, mobile apps & notifications, calendar view, post reoccurring jobs, identify misconduct, automate invoices, faster billing, & much more!
- Außendienst Berichterstattung
- Integration der Gerichtsverwaltung
- Verwaltung von inneren Angelegenheiten
Die hilfreichsten Reviews für PowerDETAILS
Bewertet am 8.11.2019
Great product! Easy to use and timely response from customer service
Kommentare: It has simplified the tracking and managing of the off duty employment program at our agency and sped up the process with reacting to last minute requests or coverage issues. The users can manage their jobs from any location at any time from their laptops or cell phones without interacting with the off duty coordinator. Quick response from Customer Service and Software Support issues.
Vorteile: It is easy to use and allows agency (supervisors, users) to access and coordinate our off duty employment 24 hrs. day. App for I-phone users is a plus. Customers can have rights to view their jobs so it reduces communication with the detail coordinator to track their request. Ability to send messages via the software. Creating invoices for customers via software, simplifies billing processes.
Nachteile: Users need the administrator to do an override if they are a backup on a job and they want to signup for another job around the same time slot. PowerDETAILS views it as assigned and a schedule conflict with another job...warning/error message to the user. Would prefer a message that would inform the user but not count the backup as if it was an assigned job.
Bewertet am 9.12.2019
WCSO Florida Extra Duty Software Review
Positive- Tech support is always their if/when I need them.
Also- We have been approached by two other software companies. Neither have been able to duplicate what we need and what we get from Power Details. Customized payment methods. Other companies want to charge the employers for the software. This will not work or be allowed by our agency.
Our yearly fee for Power Details is more than reasonable.
Separate messaging system- Only deputies that are involved/work extra duty details get messages about jobs. The rest of the agency is not bothered by emails that don't pertain to them.
App for users- easy to use from agency issued cellphones.
Customized Billing and Invoicing- Deputies are paid directly from employers
24/7 Tech support
Easy to use as an administrator and user- Coping a past job to create a new job saves a lot of time for me. Adding recurring details can be entered for years in advance and changed at any time.
Nachteile: We are still looking for an electronic payment system so employers can pay deputies directly without checks. I constantly deal with checks being lost in the u.S. Mail.
Bewertet am 11.12.2019
Two months in...
Kommentare: From day one we have had a great overall experience and so far this has been the best software purchase I've been a part of.
Vorteile: The fairness and ease of use! It allows all users the ability to see what jobs are out there in an easy to use format. The end users like that it provides a personal calendar and they have been able to get off duty jobs they were not able to before due to working shifts when the job was originally announced.
Nachteile: As an administrator I love there are tons of reports, but there are a couple styles of reports I either have not found in the system or would like added. I really do not have any cons at this point and PowerDETAILS has saved me a tremendous amount of time. The only user complaints have been from some who work permanent days and have not been able to get as many jobs as they used to since the system allows equal distribution that is set to the administrator's preferences.
Bewertet am 14.11.2019
Vorteile: Great customer support. It is pretty user friendly for deputies to use.
Nachteile: We are a high volume agency and it takes a lot of man hours scheduling and invoicing details that are worked. It would be nice if vendors could request details through the system where they could input information, and once approved by our agency, added to the calendar to be worked. It would be helpful for the invoices to have one total for deputy charges and one total for admin fees rather than combined.
Bewertet am 19.12.2019
Kommentare: It has been a good experience and [SENSITIVE CONTENT HIDDEN] is amazing at answering all of my questions and helping me find a solution to whatever I call her about.
Vorteile: The ease of using the system and pulling reports.
Nachteile: If I don't add the billing information for the personnel rate & billing rate it will auto add an incorrect rate.