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UserTesting
Was ist UserTesting?
UserTesting bietet jeder Organisation die Möglichkeit, auf der Grundlage menschlicher Erkenntnisse ein optimales Kundenerlebnis zu bieten. Mit UserTestings On-Demand-Plattform für menschliche Einblicke treffen Unternehmen aus allen Branchen auf jeder Ebene präzise und kundenorientierte Entscheidungen, in der Geschwindigkeit, die das Geschäft erfordert. Mit UserTesting können Produktteams, Vermarkter, Digital- und Customer-Experience-Manager sicher und schnell die richtigen Erfahrungen für alle Zielgruppen schaffen und so die Loyalität und den Umsatz der Marke steigern.
Wer verwendet UserTesting?
Produktteams, Vermarkter, Digital- und Customer-Experience-Manager in allen Branchen, einschließlich Einzelhandel, Finanzdienstleistungen, Gesundheitswesen, B2B, Verbrauchertechnologie und mehr.
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UserTesting
Bewertungen über UserTesting
Very easy to use and better than competitor platforms used.
Favorite way of making some extra dough!
Kommentare: Usertesting is made up on real reviews. They do not allow fake reviewers or people that don't put in full effort on
Vorteile:
I can say this is my favorite way of making extra money to pay bills that your normal job doesn't cover or you just want to make a difference in the reviews out there. They tell the truth and keep it real!
Nachteile:
My least favorite about this software is the software doesn't really work sometimes and crashes but Usertesting will pay you for the time you took to do the review. They are harsh on the reviewers/usertesters but it is worth it so as long as you dedicate your time and focus on real reviews, they will make sure you are taken care of.
Nice fun way to make a little extra money
Kommentare: I've had fun with it. Some of the evaluations I've done have been super interesting. It's nice to be able to share my feedback on the tools I use, even if the feedback is negative. It's also nice to learn about new tools that would be useful to me and my business.
Vorteile:
I can take tests on my time. The evaluations that I've done for companies are interesting and I enjoy sharing my feedback. I like that I may contribute to making software better for the end user. I like getting paid for my reviews and feedback.
Nachteile:
Sometimes I have tech issues with the mobile version. The interface for taking mobile tests is not the easiest in the world to use.
Usability Testing made simple
Kommentare: My overall experience with UserTesting platform is good because it was able to help me determine user experience hurdles which my customers were facing. So, I could combine those qualitative insights with quantitative analytics from Google and come up with an optimization plan for my website. Once I fixed those high priority usability issues, I saw a high lift in customer engagement, drop in cart abandonment and spike in conversions. Hence, the dollars invested in UserTesting to test my website more than paid for it.
Vorteile:
I use UserTesting platform to do website usability testing for my own e-commerce site. So, I can know if my customers are having issues with how my website is designed or if its content is not relevant to customers' expectations. I hire testers through UserTesting platform at an affordable cost. And, give a specific use case. For example, browse a product detail page and confirm if the user was able to navigate to it quickly. And, once the user landed on product detail page, did he find the content per his needs. I was able to improve conversion rate and revenue driven from my e-commerce site through UserTesting.
Nachteile:
I sometimes get test results where the audio and video of the user test is not of top quality. Because the user may not have the best headphone or microphone or a stable noise-free environment when testing. If UserTesting team can ensure testing equipment used is of highest quality, the insights gleaned from those tests will be more reliable and actionable for e-commerce businesses like mine. Additionally, sample size of user tests is sometimes too low to trust the results. Because only one or two testers may have tested a specific use case. So, the user testing team should ensure minimum number of test results.
My UserTesting Experience - GREAT!
Kommentare: The Usertesting tool is very easy to use. There is such value that is brought through the ability to examine how others experience your products and services. Even if you're not a professional researcher, UT makes the tool easy to use, with tons of pre-made templates for your use and editing ability. The support team is very helpful and informative.
Vorteile:
There are many parts of the tools I enjoy. The pre-made templates makes it easy for a non-researcher like myself to create tests and edit them based on my specific need. The support team is very helpful and knowledgeable. The ability to mark up the videos by taking notes of important thoughts/sections. The ease of use and dynamic functionality.
Nachteile:
I still think there are areas of improvement but it's clear that they are always adding new features and additional value to their products. One thing that sticks out to me is that there could be some improvements in terms of the collaboration between larger teams. For instance, a team mate can create a test and add notes to it but I want to review and take notes also. I have no way of knowing whos notes are whos.
''Good platforrm for testing''
Kommentare: I recommended it to everyone who likes testing and wants to earn some extra buck. Banifiecail for buisnese too.
Vorteile:
The best thing about this tool is to arrange so many screeners with targeted audiences. Review response is great and fast too. This gives freedom for what type of testing we want to do. Public website, card sorting, etc like so many comes with this. Support is also great and fast. They give you for your time the best thing in this.
Nachteile:
Sometimes tests not stay for a long time. It can be frustrating. otherwise, all is good in this . Very fast and easy to use. a great way for gathering feedback from consumers. Great for business. beast in class.