--- description: Detaillierte Informationen über UserTesting zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UserTesting Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [UX-Tools](/directory/31036/ux/software) > [UserTesting](/software/173755/usertesting) # UserTesting Canonical: https://www.capterra.com.de/software/173755/usertesting Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/173755/usertesting?page=2) > UserTesting hilft Organisationen dabei, auf der Grundlage menschlicher Erkenntnisse ein optimales Kundenerlebnis zu bieten. > > Bewertung: **4.5/5** von 131 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet UserTesting? Produktteams, Vermarkter, Digital- und Customer-Experience-Manager in allen Branchen, einschließlich Einzelhandel, Finanzdienstleistungen, Gesundheitswesen, B2B, Verbrauchertechnologie und mehr. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 131 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: UserTesting - **Gegründet**: 2007 ## Gewerblicher Kontext - **Startpreis**: 250,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Berichterstattung / Analyse - Dashboard - Feedback-Management - Multichannel-Datenerfassung - Nutzerforschungsanalyse - Produkt-Roadmaps - Prototyp-Erstellung - Tests der Benutzerfreundlichkeit - Third-Party Integrations - Umfragen & Feedback - User Journeys - Werkzeuge zur Zusammenarbeit - Workflow-Management - Zielgruppen-Targeting ## Integrationen (5 insgesamt) - Google Calendar - Jira - Microsoft Outlook - Slack - Trello ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [UX-Tools](https://www.capterra.com.de/directory/31036/ux/software) ## Ähnliche Kategorien - [UX-Tools](https://www.capterra.com.de/directory/31036/ux/software) - [CEM Software (Customer Experience Management)](https://www.capterra.com.de/directory/30671/customer-experience/software) - [User Testing Software](https://www.capterra.com.de/directory/32295/user-testing/software) - [Produktmanagement Software](https://www.capterra.com.de/directory/30865/product-management/software) ## Alternativen 1. [Dovetail](https://www.capterra.com.de/software/174077/dovetail) — 4.6/5 (97 reviews) 2. [Userlytics](https://www.capterra.com.de/software/181202/userlytics) — 4.7/5 (55 reviews) 3. [TryMyUI](https://www.capterra.com.de/software/178072/trymyui) — 4.0/5 (23 reviews) 4. [XM for Strategy & Research](https://www.capterra.com.de/software/72396/strategy-and-research) — 4.7/5 (425 reviews) 5. [Lucky Orange](https://www.capterra.com.de/software/150695/lucky-orange) — 4.7/5 (260 reviews) ## Nutzerbewertungen ### "UserTesting - A Detailed Review" — 5.0/5 > **Jeswanth** | *4. Mai 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I would say that they have a huge ways of surveys and they help all the softwares well structured to the real market. Key points to remember : 1.They had large number of testers. 2.Create a market trend softwares. 3.Making business to enrich their growth and develoment. > > **Nachteile**: As a tester in Usertesting almost 4 years, I have got 30 tests till date and I am very feel guilty on that. The test may disqualify if the test is full. > > In a nutshell, I am really happy to use this software till today, Because it is a slow and steady process of making some good money on taking surveys and giving your opinions. The process of onboarding is also quit easy, they Just tell me to review the website with thoughts out loud and then the test will be automatically uploaded when it is finished. After a meanwhile, the test results will be on our mail, They said that You have passed the test, I am happy with that moment and Started taking tests on the go. It helps me lot to learn more about market trends, Companies, Research, etc. ----- ### "Very easy to use and better than competitor platforms used." — 5.0/5 > **Alex** | *15. Juni 2022* | Finanzdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Being able to playback videos that include a view of the user's screen as well as a webcam view of their face makes watching the videos engaging. But the best thing is the ease at which you can set up tests and set quotas and screening criteria. > > **Nachteile**: The dashboard playing back the data is a bit clunky and the data requires a bit of tidying up once exported into excel (data is presented across multiple worksheets and requires combining). > > Very positive experience, easy to use and the tests are often completed within 24-48 hours. ----- ### "Best platform for website and app testing" — 3.0/5 > **Rajnish** | *17. April 2022* | Tiefbau | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The best thing about usertesting is that it pays much better than other testing sites like utest or testlio. It pays 10$ for some simple tests which require just 10-15 minutes. There are some tests in which we need to attend live discussions and those tests pay 30-90$ which is excellent. Another thing I like about usertesting is that step by step instructions are given for every tests due to which it is easier for persons who are new to testing. Also, the payment gets processed within a week or 10 days. Apart from that, the User Interface of the desktop website and the app is pretty good. > > **Nachteile**: The thing I dislike about usertesting is that the notification system is not good. In order to get new tests, one must keep the browser or the app open, else we miss the test opportunities. I find this thing quite annoying. > > My overall experience with Usertesting is excellent. ----- ### "UserTesting Review" — 4.0/5 > **James** | *28. Januar 2020* | Fluggesellschaften/Luftfahrt | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: First and foremost their customer service and feedback is beyond anything I have seen. If I run a user test and there is an error not only will they get back to me in real time, they will walk you through what caused the error so you can avoid it in the future. As for the product itself it took me about a day to feel like a power user, its very intuitive and is such a welcoming UI. > > **Nachteile**: Every once and a while prototypes using adobe XD will cause about 5% of testers to load a prototype that does not work. > > Love it and have recommended it to friends in the same field. ----- ### "Amazing tool" — 5.0/5 > **Samuel** | *10. Dezember 2020* | Telekommunikation | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I guess the tool overall is very easy to use, you'll find your test have participants assigned in less than 20/30 min or around 2 hours for live conversation moderated tasks. The team at Usertesting is also amazing and always willing to help out. > > **Nachteile**: there are a few things that need improvement, but these are very small things and mostly on new functionalities that are being worked on. ----- Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/173755/usertesting?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/173755/usertesting) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten