---
description: Detaillierte Informationen über Fax.Plus zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Fax.Plus Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Fax Software](/directory/31088/fax-server/software) > [Fax.Plus](/software/173529/fax-plus)

# Fax.Plus

Canonical: https://www.capterra.com.de/software/173529/fax-plus

Seite: 1 / 3\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/173529/fax-plus?page=2)

> FAX.PLUS ist eine äußerst sichere HIPAA- und SOC-2-Type-2-konforme Online-Faxlösung für Unternehmen jeder Größe.
> 
> Bewertung: **4.0/5** von 32 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Fax.Plus?

Große, kleine und mittlere Unternehmen, Gesundheitsdienstleister und sogar Einzelunternehmen, die nach einem sicheren, zuverlässigen und nutzerfreundlichen Online-Faxdienst suchen.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.0/5** | 32 Nutzerbewertungen |
| Bedienkomfort | 4.0/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 3.6/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 3.6/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Alohi
- **Gegründet**: 2015

## Gewerblicher Kontext

- **Startpreis**: 0,00 $
- **Preismodell**:  (Kostenlose Version verfügbar)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Deutsch, Englisch, Französisch
- **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 208 weitere

## Funktionen

- Archivierung & Aufbewahrung
- Compliance-Verfolgung
- Datensicherheit
- E-Mail zu Fax
- Fax zu E-Mail
- FoIP
- Risikomanagement
- Sendungsverfolgung
- Störfallmanagement
- Wirtschaftsprüfung-Management
- für das Gesundheitswesen

## Integrationen (5 insgesamt)

- Gmail
- Google Drive
- Microsoft Word
- Slack
- Zapier

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Fax Software](https://www.capterra.com.de/directory/31088/fax-server/software)

## Ähnliche Kategorien

- [Fax Software](https://www.capterra.com.de/directory/31088/fax-server/software)
- [HIPAA-Compliance Software](https://www.capterra.com.de/directory/31896/hipaa-compliance/software)

## Alternativen

1. [iFax](https://www.capterra.com.de/software/198884/ifax) — 4.8/5 (363 reviews)
2. [eFax](https://www.capterra.com.de/software/174254/efax) — 4.0/5 (70 reviews)
3. [Documo](https://www.capterra.com.de/software/197267/mfax) — 4.8/5 (86 reviews)
4. [Placetel](https://www.capterra.com.de/software/184565/placetel) — 4.3/5 (11 reviews)
5. [Telnyx Suite](https://www.capterra.com.de/software/173804/telnyx) — 4.7/5 (196 reviews)

## Nutzerbewertungen

### "Only fax service in town." — 5.0/5

> **Filiberto** | *12. Januar 2026* | Computer-Software | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Super easy to setup, you choose your number and get going. You get multiple options to send faxes via the dashboard, email or the app.
> 
> **Nachteile**: Nothing really, it found nothing to be lacking or missing. You come into the service with a need and it delivers.
> 
> Amazing, it does what it says on the tin. It works, is super easy to setup and use. You have the desktop and native apps available to make things portable.

-----

### "Google Integrated Paperless Faxing with Single Sign On" — 5.0/5

> **Robert** | *25. September 2019* | Bildungsmanagement | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: Very modern, easy, clean user interface&#10;Single Sign On with Google account&#10;Fax from Email, Google Docs, etc&#10;Fax from mobile app&#10;Takes POs from School Districts&#10;&#10;A joy to use. Our users love the product.&#10;Hosted, and just works.
> 
> **Nachteile**: The software is not 100% enterprise ready yet. You cannot have more than one administrator currently. The development team seems to be actively working on adding features like this, however.&#10;&#10;DIDs can often sell out in our local area code.&#10;Company is located outside of the US, and while they do take POs, it's kind of a hassle for us&#10;&#10;Everything is prepaid, which is unusual for a School District&#10;&#10;While the admin interface is clean, it would be nice to a little more functionality / ease of use (i.e. buy multiple numbers at once, multiple admins, show list of users assigned to a fax numbers without having to click on each number)&#10;&#10;We don't require it, but I do not believe there are any MFP plugins
> 
> The company has been very responsive. We have requested several features, and within a matter of a week or so, those features appeared in the product. Support (I believe) is only via email/ticket, but they are very responsive, and capable of understanding customer needs and working to accommodate them quickly.

-----

### "Fax Plus review" — 4.0/5

> **Grzegorz** | *26. August 2026* | Buchhaltung | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: The strongest pros of Fax.Plus center on price, global reach, security, and overall polish. Fax.Plus stands out as one of the best all‑around online fax services.
> 
> **Nachteile**: The biggest cons of Fax.Plus cluster around customer support, billing friction, plan limitations, and compliance gaps. These issues show up consistently across verified reviews and expert audits.
> 
> Fax.Plus delivers a modern, reliable, low‑cost faxing experience with excellent apps and broad international coverage. Most users describe it as easy, stable, and polished, though HIPAA limitations on lower plans, occasional billing friction, and support inconsistency can affect certain use cases.

-----

### "Fax Plus has terrible customer service and will not recognize when stop payments are rescinded" — 1.0/5

> **Mark** | *25. Januar 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: It's decent when they allow me access, but I've had problems with faxing and it was often unsuccessful.
> 
> **Nachteile**: I didn't recognize the charge and stopped payment. When they notified me, I immediately rescinded the stop payment, yet they still refuse me access when I'm sent them proof it was rescinded. Their customer service is really terrible\!
> 
> Terrible experience. I tried over and over to explain to them that I had not recognized the charge but rescinded the stop payment and they can't seem to understand that.

-----

### "Saved money, increased security" — 5.0/5

> **Tony** | *10. Juni 2026* | Maschinerie | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Pure online experience is so much better than physical hardware.  Physical breaks down eventually and needs frequent attention.  When physical is down, you're still paying the phone company for the line.  With online faxing you skip that.  Also, the web portal is well laid out and easy to use.  With online, history is saved and easy to find later when needed.
> 
> **Nachteile**: It would be nice to have better options to send incoming faxes to different email addresses.  Whether thats a more expensive plan option I dont know.  Often, the manager of the web portal is not always where the faxes need to go.
> 
> Very positive.  We saved money on phone lines, paper, physical hardware and IT-time to address intermittent problems with physical.  We increased history access and kept private faxes away from the physical machine which is often locked to a facility location with a phone-line that might be in a not-so-private area.

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Seite: 1 / 3\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/173529/fax-plus?page=2)

## Links

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