Sparkage

Kommentare: As a first time business owner running a small family business, my advertising budget is very tight, and I was wary of wasting it on an ineffective program. I was relieved and thrilled when Sparkage began to pay for itself from the very first month. We've seen the rewards program increase the frequency of visits from our regular customers, and also seen how effective special offers are at bringing back those one-off customers who forgot about us. After bringing them back often enough, some of those one-off customers became regulars. We've also used flash offers to drum up short term cash when needed. Case in point, it only took an hour after submitting a push notification yesterday to sell a case to a customer we had not seen for a while. The Sparkage support team has been extremely helpful and a pleasure to partner with. They are very responsive and hands on, and also have been great at suggesting ways to make the program even more effective for us. Overall, it has been a very positive experience, and has helped us grow our sales.

Vorteile: Ease of use, motivates customers, gets results.

Nachteile: It's not a con, but some customers resist downloading another app. Fortunately, we can track points regardless if they choose to use the app or not.

Vorteile: Direct engagement with customers via notifications with text.
Easy, convenient, effective reward system
Can promote products and services through words that customers may not know about. So it's a great way to advertise new things and directly.
Incredibly easy to set up, use, and maintain.
Amazing company that goes the extra mile for their clients.

Nachteile: There aren't any at all which is a huge!

Kommentare: I really appreciated the speed with which my concerns and questions where taken care of. I also appreciated that they have been willing and able to make sure that the program works well for my business. This receptiveness and willingness to adapt to my needs, makes this an extremely desirable program for small businesses like mine. We are constantly adapting and changing to stay viable as a brick and mortar store in an increasingly online world, and this ability to change and make the program adapt to my needs makes it a very valuable business tool.

Vorteile: It is easy to use and learn right from the start.

Nachteile: I have no concerns at this time. So far it is performing just as I need it to.

Kommentare: Great over all experience. Customer support is top notch

Vorteile: Easy to use. Reliable, but when things do go funky, I know that they will correct any issues in a timely manor.

Nachteile: It would be nice if it connected to the POS so it automatically keep track of rewards

Vorteile: Being able to track customer base and communicate with customers, easy way to track rewards instead of using punch cards, ease of use for my customers

Nachteile: The checkout process could be more streamlined, but I spoke with them and they are in process of automating it.