--- description: Detaillierte Informationen über Paddle zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paddle Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Revenue Management Systeme](/directory/31118/revenue-management/software) > [Paddle](/software/173382/paddle) # Paddle Canonical: https://www.capterra.com.de/software/173382/paddle Page: 1 / 2\ Weiter: [Next page](https://www.capterra.com.de/software/173382/paddle?page=2) > Check-out, Abonnements, Lizenzen, Werbeaktionen und Analysen in einem All-in-one-Paket, um deinem Unternehmen zum Erfolg zu verhelfen. > > Verdict: Rated **3.1/5** by 20 users. Top-rated for **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Paddle? Cloudbasierte Lösung, die kleinen und großen Softwareunternehmen bei der Abonnementabrechnung, beim Check-out, bei der Verkaufsverfolgung und bei Erkenntnissen hilft. ## Quick Stats & Ratings | Metric | Bewertung | Detail | | **Gesamt** | **3.1/5** | 20 Nutzerbewertungen | | Bedienkomfort | 3.5/5 | Based on overall reviews | | Kundenbetreuung | 2.7/5 | Based on overall reviews | | Preis-Leistungs-Verhältnis | 3.1/5 | Based on overall reviews | | Funktionen | 3.5/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Paddle Payments ## Commercial Context - **Target Audience**: Selbstständig, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, webbasiert, Windows (Desktop), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Arabisch, Chinesisch, Deutsch, Dänisch, Englisch, Französisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Spanisch - **Available Countries**: Vereinigtes Königreich ## Funktionen - Abonnementverwaltung - Berichterstattung / Analyse - Mehrere Währungen - Preisoptimierung - Prognose ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Chat ## Category - [Revenue Management Systeme](https://www.capterra.com.de/directory/31118/revenue-management/software) ## Ähnliche Kategorien - [Revenue Management Systeme](https://www.capterra.com.de/directory/31118/revenue-management/software) - [Subscription Management Software](https://www.capterra.com.de/directory/31657/subscription-management/software) - [Zahlungssoftware](https://www.capterra.com.de/directory/30232/payment-processing/software) - [Wiederkehrende Rechnungen Software](https://www.capterra.com.de/directory/30927/recurring-billing/software) ## Alternativen 1. [PayPal](https://www.capterra.com.de/software/179251/paypal) — 4.6/5 (26180 reviews) 2. [Venmo](https://www.capterra.com.de/software/182159/venmo-) — 4.7/5 (9265 reviews) 3. [Stripe](https://www.capterra.com.de/software/123889/stripe) — 4.6/5 (3287 reviews) 4. [Square Payments](https://www.capterra.com.de/software/170278/square-payments-processing) — 4.7/5 (2660 reviews) 5. [Square Point of Sale](https://www.capterra.com.de/software/154907/square-point-of-sale) — 4.6/5 (3014 reviews) ## Nutzerbewertungen ### "modern and simple payment solution" — 5.0/5 > **Eugene** | *31. August 2019* | Computer-Software | Recommendation rating: 10.0/10 > > **Vorteile**: 1. Accepting Russian businesses 2. The payment form is very simple, which helps to raise its conversion 3. Accepting foreign bank cards (Russian payment gateways usually do not) > > **Nachteile**: They usually answer questions related to refunds and payments themselves, which doesn't allow to see how many users had a problem with a product before canceling a subscription or issuing a refund > > The best payment gateway I found so far from available to my country. ----- ### "Simplified saas billing in a modern way." — 5.0/5 > **Connor T.** | *2. Juni 2025* | Elektrische/elektronische Fertigung | Recommendation rating: 10.0/10 > > **Vorteile**: Paddle made subscription billing for our in-built productivity tools so much easier. It’s all-in-one, even with tax compliance, which ultimately reduced overhead in managing VAT/GST globally. > > **Nachteile**: It does take some technical setup to integrate and is more focused toward digital product–oriented firms, with some workarounds required for a manufacturing-centric use. > > Helped to do internal billing for team tools in departments and gave finance clearer visibility into recurring software expenses. ----- ### "Hidden requirements make approval impossible for new businesses" — 1.0/5 > **Verifizierter Rezensent** | *20. Januar 2026* | Personalwesen | Recommendation rating: 0.0/10 > > **Vorteile**: The concept of a merchant of record handling global tax compliance is appealing for SaaS businesses. > > **Nachteile**: Hidden approval requirements that aren't disclosed anywhere. They require 3 months of payment processing history to get approved, but don't tell you this until after you've spent a week jumping through hoops. Impossible for new businesses to qualify — classic catch-22. > > Applied with a legitimate B2B SaaS — registered company, GDPR-compliant policies, DPA, clear terms, instant digital delivery. They requested changes to my refund policy, which I completed within 14 minutes. Then they sent a questionnaire asking for processing statements. When I explained I'm a new business launching for the first time, they rejected me because I have no processing history. This requirement isn't mentioned anywhere on their website or during signup. Wasted over a week in their approval process only to be rejected for something I could never provide. If you're a new SaaS founder, skip Paddle — they don't actually accept new businesses despite marketing to startups. ----- ### "Hard to tackle chargeback fraud" — 1.0/5 > **Christian** | *12. Januar 2026* | Design | Recommendation rating: 0.0/10 > > **Vorteile**: Nothing much - good API integration, comprehensive documentation. The feature set is good, but that’s about it > > **Nachteile**: Poor communication regarding customer transactions – when a chargeback happens, you merely get a notification of "adjustment created" (that you have to explicitly opt-in to even see). So a customer can get a €1,000+ refund and keep their downloaded, now un-licensed software without you knowing. It‘s important to stress the customer never reached out or voiced any concern with us. When you want to get more information regarding the issue, you hit a brick wall with abysmal customer support – it’s almost impossible to get ahold someone knowledgeable. The admin panel makes it very hard to contact a real person. ----- ### "Paddle is good but customer support is terrible." — 5.0/5 > **Verifizierter Rezensent** | *23. September 2021* | Informationstechnologie & -dienste | Recommendation rating: 6.0/10 > > **Vorteile**: The paddle is a great payment processor and it includes many automation tools which make life easier. > > **Nachteile**: The customer support is terrible it could take 2-3 days to answer or solve the problem. Once we've encountered a problem regarding the payment processing on a live website and when we contacted Paddle they identify the problem (which was on their side) but after 3 days there was no answer and it resulted us losing many customers. > > The product itself is good but customer care is terrible. You can not rely on them even when you are paying them a commission for each transaction. ----- Page: 1 / 2\ Weiter: [Next page](https://www.capterra.com.de/software/173382/paddle?page=2) ## Links - [View on Capterra](https://www.capterra.com.de/software/173382/paddle) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | pt | | | pt-PT | | ----- ## Structured Data