Chekkit

MacKenzie review

Kommentare: Great!

Vorteile:

All in one tool with customer relations management and a way to funnel reviews.

Nachteile:

Occasionally, customers weren’t getting text messages.

Chekkit at Wrights Furniture

Vorteile:

Chekkit is easy to use, scalable, and a great value. We can send product photos and pricing directly to the customer and use the text conversation as a makeshift quote sheet to reference. Customer Service is great. [SENSITIVE CONTENT HIDDEN] are quick to respond with any issues or questions. We can also bulk upload review requests to collect online reviews on facebook, google, and more.

Nachteile:

I would like to be able to do group messaging and send more than one photo at a time.

Chekkit makes texting visitors and customers EASY!

Kommentare: Our regulars customers can leave messages and know that we will reply with the information they need. Our new visitors see that there is someone at the other end providing answers to their questions rapidly.

Vorteile:

With Chekkit, we can be reached quickly and therefore respond just as fast. There is a trace of texting correpondance. The service is great and the whole system is easy to use.

Nachteile:

Nothing to report all has been fine since day one.

Ferris Lane Dental review

Kommentare: Experience is ok. A lot of patents won’t do the review even though they have consent at the appointment so that feels efforts are wasted.

Vorteile:

The thing I like the most is the access to other companies reviews

Nachteile:

The thing I liked the least is that there is no link between checkkit and my dental software and this haer is responsible for sending the review. It is sometimes hard to remember to send out a review but if there was a link between the two to have the patient selected without the user typing in all the info.

Chekkit is one THE BEST SMS system that we've had

Kommentare: Over the last year, singing up with Chekkit has been a huge help to our company. Every interaction I have with the team is a pleasent one and I'm confident that they have my back when it comes to any request I have.Since originally signing up with 3 radio stations, we've grown with chekkit and have brought other brands on board.

Vorteile:

Above all of the great features provided by Chekkit, it is their customer support and service that really helps them shine and blows me away.Working with our representative and the team to come up with solutions to various issues is amazing. The team really understands what we are trying to accomplish with the system and work all hours of the day to make sure that we are taken care of.Find customer service like this is difficult, which makes me constantly recommend Chekkit to industry peers.

Nachteile:

There are too many negatives with the Chekkit system, and whenever issues have happened, the team has had solutions along the way. We've broken Chekkit multiple times with the amount of engagement we get as a radio station and they constantly have our backs.The only negative I can say is that the insights and analytics with our accounts don't function the way that'd like, to properly see our analytics on demand (they are working on this though).