Was ist OpenTable?

OpenTable besteht aus einem globalen Restaurant-Netzwerk mit Millionen von Gästen, mehr als 60.000 Restaurant-Partnern und der besten Restaurant-Management-Software der Branche, mit der Sie Ihrem Unternehmen zu mehr Wachstum verhelfen. Diese Vorteile und unsere benutzerfreundlichen Lösungen unterstützen Sie dabei, Sitzplätze zu füllen, von reibungslosen Schichten zu profitieren, bessere Beziehungen zu Ihren Gästen aufzubauen und höhere Umsätze zu erzielen.

Wer verwendet OpenTable?

Ganz gleich, ob der Geheimtipp in der Nachbarschaft, Restaurantketten oder ausgezeichnete Michelin-Restaurants - wir sind für alle Restaurants und ihre Gäste da

Wo kann OpenTable bereitgestellt werden?

Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • OpenTable
  • 1998 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Bahamas, Deutschland, Irland, Italien, Japan und 5 weitere

Sprachen

Deutsch, Englisch, Französisch, Spanisch

Über den Anbieter

  • OpenTable
  • 1998 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Bahamas, Deutschland, Irland, Italien, Japan und 5 weitere

Sprachen

Deutsch, Englisch, Französisch, Spanisch

OpenTable – Videos und Bilder

OpenTable Software - 1
OpenTable Software - 2
OpenTable Software - 3
OpenTable Software - 4
OpenTable Software - 5
6 weitere anzeigen
Videos zu OpenTable
OpenTable Software - 1
OpenTable Software - 2
OpenTable Software - 3
OpenTable Software - 4
OpenTable Software - 5

Kosten ähnlicher Produkte wie OpenTable vergleichen

OpenTable

39,00 $/Monat
Kostenlose Version
Gratis Testen
249,00 $/Monat
Kostenlose Version
Gratis Testen
249,00 $/Monat
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen

OpenTable Funktionen

  • Alarmfunktion / Benachrichtigungen
  • Anmerkungen zur Reservierung
  • Auftragsmanagement
  • Auftragsverfolgung
  • Berichterstattung / Analyse
  • CRM
  • Gruppenreservierungen
  • Inventarverwaltung
  • Kalender-/Erinnerungssystem
  • Kundenbetreuung
  • Küchen- / Menü-Management
  • Menüerstellung
  • Mobiler Zugriff
  • Online-Bestellung
  • Online-Buchung
  • Online-Zahlungen
  • Reservierung-Management
  • Tabellenverwaltung
  • Verkaufspunkt POS
  • Zahlungsabwicklung

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Bewertungen über OpenTable

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,7
Kundenservice
4,5
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
75%
4
21%
3
3%
2
0%
1
0%
Paulina S.
Paulina S.
Costumer service in USA
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Quick reservation with no need to call

5 vor 2 Jahren

Kommentare: Easy and convenient. Painless way to make a quick restaurant reservations without being put on hold or talking to a person. Can view manu and everything there is to know about restaurant I'm looking at online.

Vorteile:

I have been using open table on both sides. I use it to make my personal restaurant reservations and I use it at the restaurant I work for as a server. I love that when I view restaurants and want to make a reservation about 70% of total restaurants have open table. Its quick and painless way to make a reservation without being put on hold by a hostess..sometimes for very very long time. It give you chose of time and you can read all about the place you looking at. It shows you :hours, Entertainment, menu, you see photos that costumers posted, you see map of location, even who the chef is. Making reservation takes less then 10 seconds!!!! Fast and confident. As a worker it's very easy to operate system. Brainless I would say. I like that I can make notes for each reservation. Such a sever request or allergy.

Nachteile:

For my personal use I never had an issue. As me working with open table every here and then reservations are not showing on my side as hostess/server. I had few angry guest. Will never know if that was a costumer fult or open table system fult for not processing reservation.

Verifizierter Rezensent
Intern in USA
Verifizierter Nutzer auf LinkedIn
Internet, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

OpenTable – My Main Way of Making Reservations. Great Platform, But Needs More Transparency.

5 letzten Monat Neu

Kommentare: Overall, I love using OpenTable and it's definitely my go-to reservation platform. Whenever I need to make a reservation, OpenTable is always my first choice for a platform!

Vorteile:

I love how easy it is to book reservations to my favorite restaurants. The UI is just beautiful, and it's so easy to navigate, see what times are available, double check the reservation I made, contact restaurants, read menus, see photos, and even change my reservation. I just love the ease of use.

Nachteile:

I least like how, by default, way more data than I knew was being shared with restaurants and marketers. Buried in settings, I figured out how to turn these features off, but I feel like OpenTable is deceptive about how much data is really shared with their business partners, marketers, and restaurants.

Grayson T.
Grayson T.
General Manager in USA
Verifizierter Nutzer auf LinkedIn
Restaurants
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Not worth it unless you are a major chain with 300 seats

3 vor 4 Jahren

Kommentare: Not enough to list. Exposure, but it's limited for smaller companies.

Vorteile:

It allows you to assign tables in the restaurant as they come in and shoes a fairly good job of tracking several metrics like turn time, server cover counts, etc. It also has ways to advertise and draw in customers who may not know about you.

Nachteile:

It's impossible to compete. With the difficulty in finding a restaurant as a customer it translates to moe exposure for larger chain restaurants with budgets to throw at open table. Also, it's pricey. The cost per guest that books is unreasonable and you still have to pay more to advertise. It's just not worth it in my opinion. That are cheaper methods available that focus on phone number advertising as opposed to email (because who opens email nowadays). There are text message options with open table but they are buried and not effective.

Sumeet S.
CEO in USA
Gesundheit, Wellness & Fitness, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

OpenTable

4 vor 2 Monaten Neu

Kommentare: Overall, it has been a great experience. We love working with them. It has reduced our phone calls for reservations.

Vorteile:

Quick online bookings and schedule management.

Nachteile:

Sometimes our restaurant or search queries don't work that well. Customers report we don't always show up in their search.

Kelly M.
Kelly M.
Hostess in USA
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great reservations software for restaurants

4 vor 2 Jahren

Kommentare: Everything about OpenTable for Restaurants was an experience worth remembering. I never found myself getting lost or hung up on a problem with the software and creating reservations for the guests frequenting the restaurant. It did such a fantastic job with estimating the time that a table will be sitting to eat, depending on their party size, and adjust the schedule based on this. There would be reminders and notes when this would be approaching so I could let the customers know in advance so they didn’t have to come in and get upset. It allowed us to be able to go above and beyond to ensure our guests had the four star experience they were paying for.

Vorteile:

Where to start when it comes to the best features of the OpenTable software. First and foremost, it is incredibly simple to pick up how to use it after only a few reservations have been made, it’s that great of a system. As a front of the house team member, it allowed me to view the entire floor plan of the restaurant on screen in a visual way that made the most sense to me, which made making reservations that much easier. When it came time to create the reservation, it was a matter of clicking on the proper icon from either a view of the floor plan or a view of the timeline. You are shown an overall view of the guests names and their party size as well as given an estimated time their party will likely be sat given their past visits to the restaurant and based of the average time of a party that size.

Nachteile:

The software version I used has since been updated several times and I’m sure anything that was missing then has been added by now. As a user for multiple years, I strongly believe that there was hardly anything I can think of that was wrong with OpenTable. It helped me complete my job efficiently and all the guests seemed to enjoy their process of using it as well.