Was ist Dialing Innovations Call Center Application Suite?
Dialing Innovations bietet Omni-Channel-Callcenter-Anwendungen, die Geschäftsautomatisierung und Social-Media-Interaktionen verbinden. Auf diese Weise können Clients jeden Kontakt mit Kundschaft oder Interessierten maximieren. Dank erweiterter APIs können alle Aspekte des Unternehmens in die Callcenter-Anwendung integriert werden. Verknüpfe Web-Leads oder Servicetickets, um höhere Conversion- und Kundenservice-Levels zu erreichen.
Wer verwendet Dialing Innovations Call Center Application Suite?
Alle Callcenter oder Unternehmen, die ein Telefonsystem der Enterprise-Klasse zu minimalen Kosten benötigen
Wo kann Dialing Innovations Call Center Application Suite bereitgestellt werden?
Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- Dialing Innovations
- Ansässig in Greenwood, USA
- 2010 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- Dialing Innovations
- Ansässig in Greenwood, USA
- 2010 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch
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Bewertungen über Dialing Innovations Call Center Application Suite
Bill C.
DI provides personal, high-level service.
Vorteile:
Feature rich, combining the best call center software features from all the competition. Incredibly stable.
Gypsy F.
Great system! Saved my business money.
Kommentare: We have benefited not only be reducing costs through canceling our traditional phone service but also greater productivity. Employees no longer waste time answering the phone for sales or robo calls and customers calls get routed to the appropriate person which reduces employee time spent on the phone.
Vorteile:
Great price for a quality service. Easy to set up and manage. I have had no issues with service. I have reached out to tech support when wanting to make changes to the system and they were helpful!
Nachteile:
Nothing so far has been negative. I really have liked everything.
Karl G.
Dialing Innovations
Kommentare: We have 30 of these systems, and i i probably have to call once a month for support for all locations.
Vorteile:
Its a cheap alternative to a big phone bill.
Nachteile:
When you call in the phone system often doesn't ring. It just goes strait to the automatic attendant.
Tania B.
The software is excellent and very reliable.
Kommentare: Productivity, profit increase, workflow efficiency, ease of system management.
Vorteile:
The ability to manage multiple campaigns for different departments simultaneously has been easy and beneficial. This software has increased our productivity and workflow. We have the ability to view the results/data for the campaigns throughout the day.
Nachteile:
The software looks intimidating with all of the screens, but it is easy to get used to and there are training videos on the website.
George E.
Very responsive. Great product.
Vorteile:
This product makes our team much more efficient. We rely on its performance on a daily basis and it has always worked well. The money we save by using it is substantial. I would Recommend it to anyone needing a quick fix to their incoming needs.
Nachteile:
At times installation can be a short term problem. However the effort to install is worth the time and effort. Our team finds it easy to use and very functional.
