--- description: Detaillierte Informationen über YouScan zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: YouScan Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Social Media Monitoring Tools](/directory/31028/social-media-monitoring/software) > [YouScan](/software/173036/youscan) # YouScan Canonical: https://www.capterra.com.de/software/173036/youscan Page: 1 / 5\ Weiter: [Next page](https://www.capterra.com.de/software/173036/youscan?page=2) > ML-basierte, übersichtliche und nutzerfreundliche Social-Media-Analyseplattform, die Unternehmen dabei hilft, durch das Anhören von Kundenstimmen besser zu werden. > > Verdict: Rated **4.9/5** by 103 users. Top-rated for **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet YouScan? Große Marken und Agenturen ## Quick Stats & Ratings | Metric | Bewertung | Detail | | **Gesamt** | **4.9/5** | 103 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Based on overall reviews | | Kundenbetreuung | 5.0/5 | Based on overall reviews | | Preis-Leistungs-Verhältnis | 4.7/5 | Based on overall reviews | | Funktionen | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: YouScan - **Region**: Egkomi, Zypern - **Founded**: 2009 ## Commercial Context - **Startpreis**: 499,00 $ - **Preismodell**: (Kostenlose Testversion) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000 - **Deployment & Platforms**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch, Portugiesisch, Spanisch, Ukrainisch - **Available Countries**: Albanien, Amerikanische Jungferninseln, Andorra, Anguilla, Antigua und Barbuda, Argentinien, Aruba, Australien, Bahamas, Bahrain, Barbados, Belarus, Belgien, Belize, Bermuda, Bolivien, Bosnien und Herzegowina, Brasilien, Britische Jungferninseln, Bulgarien and 91 more ## Funktionen - Anpassbare Berichte - Berichterstattung / Analyse - Berichterstattung und Statistik - Content-Management - Dashboard - Datenvisualisierung - Engagement-Tracking - Filtern nach Keyword - Kampagnenanalysen - Kundenbindung - Leistungskennzahlen - Multichannel-Datenerfassung - Nachverfolgung der Marken - Negatives Feedback Management - Publikumsanalysen - Real-Time Notifications - Reputationsmanagement - Sentiment-Analyse - Social Media-Überwachung - Social-Media-Integration - Trend-Analysen - Visuelle Analytik - Wettbewerberüberwachung - Wettbewerbsanalyse - Zielgruppen-Targeting ## Integrations (8 total) - Freshdesk - HubSpot CRM - Instagram - Meta for Business - Microsoft Teams - Slack - Twitter/X - Zendesk Suite ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Social Media Monitoring Tools](https://www.capterra.com.de/directory/31028/social-media-monitoring/software) ## Ähnliche Kategorien - [Social Media Monitoring Tools](https://www.capterra.com.de/directory/31028/social-media-monitoring/software) - [Social Media Analyse Tools](https://www.capterra.com.de/directory/31655/social-media-analytics-tools/software) - [Social-Listening-Tools](https://www.capterra.com.de/directory/33397/social-listening-tools/software) ## Alternativen 1. [facelift](https://www.capterra.com.de/software/150410/facelift) — 4.4/5 (131 reviews) 2. [Infegy Atlas](https://www.capterra.com.de/software/124219/infegy-atlas) — 4.6/5 (83 reviews) 3. [Sprout Social](https://www.capterra.com.de/software/121447/sprout-social) — 4.4/5 (605 reviews) 4. [Blabla](https://www.capterra.com.de/software/1079603/Blabla) — 5.0/5 (9 reviews) 5. [Mention](https://www.capterra.com.de/software/149705/mention) — 4.7/5 (288 reviews) ## Nutzerbewertungen ### "Excellent social listening platform" — 4.0/5 > **Sarah** | *19. September 2025* | Konsumgüter | Recommendation rating: 8.0/10 > > **Vorteile**: We use this tool to do our social media listening, and it's been a game-changer. We've been able to find and participate in conversations that we would have otherwise missed. The starter plan is a great value\! The visual and audio insights are something we couldn't find with other social listening platforms. > > **Nachteile**: Compared to other social listening platforms, the UX isn't the best, and it can be a little clunky. I would not recommend it for team members who have a hard time learning new technology. I also wish there were a mobile app. The website doesn't work well on a mobile device, and being able to access insights on the go is paramount for social media teams. > > Overall, we are very happy with YouScan and look forward to unlocking more insights for our brand. They have already added several new features since we started our plan with them, and we can't wait to see what's next. ----- ### "Powerful Social Listening that won't Break the Bank" — 5.0/5 > **Shea** | *21. August 2025* | Marktforschung | Recommendation rating: 10.0/10 > > **Vorteile**: YouScan is the best "bang for your buck" tool on the social listening market right now. Unlike other platforms, it will not break the bank, and still comes with an extremely wide breadth of sources including TikTok, Facebook, and Instagram, which can be difficult to access on other social listening tools. The geographic range of sources was the top selling point for my team, as we required deep reseach capabilities in Central Asia, a region that is not well covered under other social listening tools. YouScan is on the leading edge of innovation, with tools like visual recognition and Copilot integration that are unmatched on the current market. I've found YouScan to be easy to use, though I had a background in social listening beforehand. But with the level of detailed attention and eager support provided by YouScan's customer service, I think anyone can take advantage of their services and quickly learn to use YouScan to its best capability. My team has used Youscan for nearly a year, to great success, monitoring two large infrastructure projects in an extremely complex information environment with a multitude of stakeholders and many mininformation campaigns. It helps us stay ahead of the noise and keep our clients informed on risks and opportunities related to their projects. > > **Nachteile**: My only complaint about YouScan is the user interface for writing queries, which could be improved. It would be nice if the topics included subtopics, so writers do not have to manage such large queries. It's not impossible, but could be easier. It was also hard to wrap my head around YouScan's version of wildcarding, which is automatically applied to any keyword that's not in quotations. YouScan's documentation on the variants was not super helpful, in the end I put most of my keywords in quotes to avoid false positives. > > My overall experience with YouScan has been really nice. I was able to implement it quickly, scale it across two projects, and utilize it to quickly research other project opportunities. The price is very manageable for the tight budgets I work with. It was also relatively easy to train contractors on using the tool, thanks to YouScan's academy which can be done individually and at your own pace. ----- ### "Broad access to digital sources and user-friendly experience" — 4.0/5 > **Valdir** | *22. Dezember 2025* | Marktforschung | Recommendation rating: 9.0/10 > > **Vorteile**: YouScan offers more information sources that are not available in other tools, like TikTok content and the ability of integrating Google Maps reviews, among others. It is a very user-friendly platform. The fact that mention volume increases do not affect the project quotas is also a strenght. Customer Support has been very helpful and has addressed our questions and needs promptly. > > **Nachteile**: The number of queries (in all plans) is very limited, which implies combining several projects into one query. This is not ideal for a medium or large operation, at least for agencies. Most other tools are not as restrictive on this matter, or don't have any limits. The "Search" tool (outside the Topics) provides very limited information since the sample is so small. Therefore it's useful only for very large volumes or for the mentions number. It is not competitive vs other platforms like Talkwalker. > > A user-friendly, comprehensive tool with access to many sources, although with limitations in number of queries and search tool. ----- ### "Indispensable Tool, Unparalleled Support" — 5.0/5 > **Leoné** | *6. November 2025* | Marketing & Werbung | Recommendation rating: 10.0/10 > > **Vorteile**: The feature set is where Youscan truly shines. The Insights Co-pilot is, without exaggeration, a game-changer. The ability to analyse images, the brilliant TikTok integration, and the sophisticated auto-categorisation have fundamentally changed not only the way we work but also the quality of our outputs. We are uncovering deeper, more nuanced insights from visual data and emerging platforms that were previously out of reach. > > **Nachteile**: The platform interface has certain limitations, such as the inability to compare different date ranges. > > Youscan has become an indispensable part of our daily workflow. From the very beginning, the platform impressed us with its ease of implementation. The interface is remarkably intuitive, allowing our team to get up and running with a minimal learning curve—a rare balance of power and simplicity. Our Customer Success Manager, \[sensitive content hidden\], is absolutely phenomenal. She is more than just a support contact; she's a true partner to our team. Her proactive check-ins, tailored training sessions, and incredible knowledge of the platform ensure we are always maximising its capabilities. What's more, the entire Youscan team genuinely listens. Our feedback is not only heard but actively implemented by the tech team, demonstrating a real commitment to client success. In a crowded market, Youscan distinguishes itself with a powerful platform and a customer-centric culture that is second to none. We cannot recommend it highly enough. ----- ### "Great for everyone" — 5.0/5 > **Khojiakhmad** | *6. November 2025* | Bankwesen | Recommendation rating: 10.0/10 > > **Vorteile**: This service allows you to maximize the depth of research of customers' opinion about the brand. It allows you to create dashboards and has a wide range of functionality, from text mentions to voice and visual mentions, which in turn perfectly combines with the improvement of customer experience. > > **Nachteile**: It is difficult to single out weaknesses, the first thing that comes to mind is a slight difficulty with the configuration of the cabinet, where you need to manually specify the command for the platform, but even this is easy to learn thanks to the staff of the company. > > Overall, YouScan is a great service if you want to monitor your audience's opinion of your brand in a timely manner, evaluate the results of advertising campaigns and track the overall impression of your brand online ----- Page: 1 / 5\ Weiter: [Next page](https://www.capterra.com.de/software/173036/youscan?page=2) ## Links - [View on Capterra](https://www.capterra.com.de/software/173036/youscan) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data