Was ist Kourts?
Kann Termine, Trainings und Profis auf dem Desktop sowie auf Mobilgeräten verwalten. Spieler können über die mobile Anwendung Plätze und Trainings buchen und bezahlen.
Wer verwendet Kourts?
Der Zielmarkt ist jeder Tennisclub, Tennislehrer, städtische Tennisanlagen und Country Club, der Tennisplätze, Trainings und/oder Tennisstunden anbietet.
Wo kann Kourts bereitgestellt werden?
Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil)
Über den Anbieter
- Kourts
- Ansässig in Venice, USA
- 2016 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- Kourts
- Ansässig in Venice, USA
- 2016 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
Kourts – Videos und Bilder
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Kourts Funktionen
Alternativen für Kourts
Bewertungen über Kourts
Alex A.
Transitioning from Paper to Online Court Sheets Made Easy
Kommentare: Kourts has helped our facility of 21 tennis courts transition from time consuming paper court sheets to online court sheets seamlessly. With Kourts, we are able to access the court sheets at any time, from any place. Set up was quick and easy. Our concerns and needs are met promptly with answers and solutions. The staff are friendly, knowledgeable and are always available via phone or email to help answer any questions. If you are looking to transition to online court sheets, or change your current provider, I highly recommend looking into Kourts.
Vorteile:
Ease of use Availability - desktop and on the go Tracking information
Nachteile:
There are some areas of improvement specific to our Club, we are working on addressing them with the Kourts team.
Laura J.
In Betracht gezogene Alternativen:
Excellent Customer Service and Individualization of Product for my business
Kommentare: Excellent Customer Service from initial set-up with tons as assistance exporting of all our membership data base, to our any small issues that have arisen over the past year plus. We look forward to seeing any expansion of the product!
Vorteile:
We have found the Kourts program extremely easy to use and to train both our staff, reception and pros and our members to use. The App makes it easy for anyone to book courts and/or if allowed to also register for clinics. Any small issue we have ever had has been addressed almost immediately by the staff. Kourts has recently added a Mass Email feature which we have found to be extremely helpful and is process of integrating a complete POS system which we are sure to look at once it is complete. They have been extremely reactive to adding features and taking suggestions to improve the system to meet our needs.
Nachteile:
There are a few procedures within the system that require us to do a bit of setup at the start of the year but well worth the time and as time has progressed some of those procedures have either been negated or have become easy to utilize.
Gabriella L.
Kourts App/Desktop Review
Kommentare: It’s been an easy transition to easy Kourts. I do wish that were certain features like being able to download all of the “players” Or if someone has made multiple bookings that you could view all of those bookings, Day, time and pro and be able to print or email that schedule. Other than that Kourts is really easy to use and has everything that you would need at a tennis club.
Vorteile:
It’s really easy app to use. It’s easy see what your own schedule is, along with everything else that’s scheduled for the day, week, or month
Nachteile:
There’s been a few technical difficulties but since the app is still being built and there’s updates and functions always being added I know that once everything is 100% Kourts will only be even better than it is now.
Antwort von Kourts
vor 3 Jahren
Gabriella, Thank you for the review! Since you submitted your review we've released some new features. You can now download a list of players and view a player's entire booking history among many other new features! Please reach out anytime with questions or comments -- we value and appreciate your feedback greatly!
Sharon E.
Kourts has been great for our club!
Kommentare: I am very pleased with Kourts. It makes my life as a social director much easier as far as managing the court reservation system at our club. It is easy for me to make changes, add/delete or move things around and to help members when they get stuck. We recently began to use the online system for clinic reservations as well and that seems to be working fine as well.
Vorteile:
Prior to Kourts we never had a proper online court reservation system, so the implementation of Kourts has been very beneficial for our club. I find it easy to use from both a player and an administrative role. We got in on the ground floor and were able to make some suggestions as far as software and things we wanted to see on the app. Everyone at Kourts was really helpful and continues to solve any minor issues we may have in a timely manner.
Nachteile:
I feel the app is overall pretty user friendly. Occasionally a member will struggle getting the app to work even though I have added them as a player. For some reason the setting for booking 14 days out has given a few of our members a problem and would only show they could book 1 week out. The Kourts customer service (Walid mainly) has always been able to help them and solve their issues. Another question I get often is why they cannot change the players names once they have already been added to a booking, but I understand this is not currently part of your software. I think it would be nice if the members could have that capability.
John L.
In Betracht gezogene Alternativen:
Kourts gets the job done
Kommentare: Kourts has been a great partner. Using an online booking platform and decreased our administrative burden substantially. Kourts has been great in helping train our staff, answer questions, and make changes to our software settings as necessary. Staff and customers are appreciative of the more seamless court booking experience.
Vorteile:
Extremely easy to use for both staff and end-users. Simple intuitive interface. Tech support is fast, friendly, and helpful. End-users are happy to have ability to book their tennis, squash and pickleball courts quickly and seamlessly. Automatic email confirmations of court bookings and changes to bookings are useful. Training time for new employees is next to nothing, which is important when there is a lot of front desk attendant turnover.
Nachteile:
Look forward to continued expansion of features for e-blasts, reporting, etc
