Wer nutzt diese Software?
Health Care, Services, Distribution, Consulting, Insurance, Manufacturing, Legal, Energy, Banking, VOIP Services, Entertainment, Food Service and Others
Durchschnittliche Bewertung28 Bewertungen
- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 5 / 5
- Funktionen 5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
- Startpreis 6,95 $/Monat
- Preisinformationen Multiple plans and User options
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Installiert - Mac
Cloud, SaaS, Web
Installiert - Windows
Mobile - iOS Native
24/7 (Live Vertreter)
Angaben zum Hersteller
- Gegründet 2009
FaxLogic is the technology leader in HIPAA-compliant cloud fax solutions. Standard features include email fax, web fax, API fax and fax machine integration. Our multi-user web portal lets users collaborate and share fax documents online. Our secure REST API lets you send high-volume faxes directly from mission-critical applications. AES and TLS 1.2 encryption ensure that documents are secure in-transit and at-rest. At FaxLogic, our scalable fax solutions are secure, affordable and easy to use.
Die hilfreichsten Reviews für FaxLogic
Bewertet am 3.4.2019
When fax service is mission critical call Fax Logic
Kommentare: We offer incredible customer service and for 15 years have received the top 10 places to work in our state... So we always appreciate when vendors believe in customer service quality like we do. Quality, timeliness, sense of urgency and a service based attitude make FaxLogic stand out from the rest of the pack. They always go above and beyond when an end user location has a different(non-standard) fax communications configuration to get that resolved in a timely manner.
Vorteile: Not only is the Faxlogic system incredibly reliable AND the solution is robust enough to handle our custom needs. The simplicity of routing to one or more endpoints as well as their API implementation for the past 5 yrs has worked nearly flawlessly. When there is an issue(rare) the team there jumps on it and makes sure you are resolved in the quickest and most reliable way.
Nachteile: While we rarely have to use their mailboxes directly on the FL site, when we do its not really crafted well to handle very large volumes of email. Search are slow and sometimes time out/fail. To be fair we ARE receiving 100,000+ faxes each month so its a LARGE dataset but it needs to perform better on those occasions when needing to search for a specific "to"/"from" number. The admin user interface CAN be a bit confusing if you have not changed it frequently, so more help options(with examples...ie if I want to do "x" it would look like this) within the admin page itself would be beneficial. The user interface overall is a little more '90's looking so could use a facelift but its purely astecics. Again, these improvements pale in comparison to the benefits and service.
Bewertet am 30.8.2019
Enterprise Fax Solution for the future
Kommentare: We have been able to have a fax machine at a site where our VoIP provider couldn't, and we got access to our faxes VIA the portal. We have also been able to maintain compliance for confidential documents. These guys have a great product that is truly built for business with all the administrative controls necessary for security. Every time I send in a ticket(not often) Support has called me back in under an hour.
Ease of conversion
Control over administrative functions
Speed of support
Nachteile: nothing so far
Bewertet am 7.1.2019
Great Product and Company
Kommentare: We work with banks and credit unions sending documents with non-public information. Their TLS capabilities and reliability are fantastic. As mentioned earlier, this service is the most reliable, trouble-free service that our company uses. The only reason we call customer services is to add more faxes as our business grows. Full disclosure - we have no association with Faxlogic as anything other than a vendor and we have received no fees or compensation for this response. I write this because the company asked me to post our experience with them and I was more than happy to do so since they provide such a great service.
Vorteile: Fax service has run flawlessly for over 50 individual faxes for four years now. Customer service is great. Prices are very reasonable. Best vendor out of roughly 40 that we utilize. Best fax company we have ever dealt with and we have used at least half a dozen over the last 8 years.
Nachteile: Haven't found anything that is really makes us unhappy.
Bewertet am 15.8.2019
Faxlogic - THE e-Fax Soltution
Kommentare: I have used Faxlogic at 2 companies to date and am currently and admin, implementer and trainer for it at my current company. We originally used it sparsely, but moving to a SIP based phone system has presented challenges with faxing as it is not a reliable function. So, we are in the process of moving 160+ fax numbers to Faxlogic and they have been nothing short of wonderful during this ongoing process.
Vorteile: Pretty much everything. The ease of use, the varied options for sending and receiving faxes, the notification capabilities, the familiar feel of the interface in the web portal and absolutely the best support team.
Nachteile: The one thing I would like to see improved is the adding of users, connectors and stores. A copy function to create a user from an existing one would be awesome.
Bewertet am 26.11.2018
True Faxing Solution
Kommentare: As a company in the telecommunications industry, it is imperative that we were able to offer our clientele and affordable and reliable faxing option to complement our existing services. FaxLogic met this option for us. We are quite impressed with the management team and found that they have gone above and beyond to enhance our experience but also to enable us to remain competitive in the marketplace.
Vorteile: This product is very reliable and works excellent for us. FaxLogic is HIPPA compliant which is essential to our service. The service is dependable and we have experienced no problems in over 3 years. FaxLogic is truly price competitive and very responsive to our needs.
Nachteile: I have no real concerns regarding the software. It is easy to use.