Wer nutzt diese Software?

We work with governments of all shapes and sizes. No government is too big or small, and because we don't require up front costs, budget allocations, or RFPs, we're easy to test out and use.

Durchschnittliche Bewertung

6 Bewertungen
  • Gesamt 4.7 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktinformationen

  • Startpreis 500,00 $/Monat
  • Preisinformationen Pay only payment processing fees or pass them on to constituents!
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • CityGrows
  • https://citygro.ws
  • Gegründet 2015

Über CityGrows

Ready to ditch paper forms and legacy systems? Any government or department can easily set up and manage permits, licenses, requests, payments, or processes online with CityGrows. Were self-service and cloud-based. No startup costs or IT setup required. Its a new, risk-free way to get your government operations online. Increase compliance and efficiency while increasing staff and constituent satisfaction. Get your government online, one process at a time.

CityGrows Funktionen

  • Automatisiertes Routing
  • Baugenehmigungen
  • Code-Durchführung
  • Erneuerungs-Management
  • Geschäftslizenz
  • Inspektions-Management
  • Kundenportal
  • Mobiler Zugriff
  • Online-Applikationen
  • Online-Zahlungen
  • Parkerlaubnis
  • Verfallsdatum-Nachverfolgung
  • Arbeitsauftragsverwaltung
  • Besteuerung & Bewertung
  • Code-Durchführung
  • Fondsrechnung
  • Genehmigungserteilung
  • Immobilien-Datenbank
  • Inventarverwaltung
  • Lizenzvergabe
  • Parkraumbewirtschaftung
  • Planung & Bebauungsplan
  • Tierlizenzen
  • Utility-Abrechnung

Die hilfreichsten Reviews für CityGrows

CityGrows enabled our team to easily move our paper process to an online platform.

Bewertet am 8.2.2019
Jack M.
Transportation Management Specialist
Staatsverwaltung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: CityGrows as a platform and a business changed the way our team does business. We love how we're provided the tools to bring our regulatory processes online and customize workflows, without the need of IT professionals. We're a team of planners and analysts with mixed technological literacy, but the transition has been easy because the tool fits the job and the customer service fills in any gaps.

Vorteile: CityGrows is an extremely user friendly tool that is specially designed for governments to automate workflow and decrease clutter. We've moved several of our regulatory processes to CityGrows, which has increased our internal transparency, decreased staff time required to review submissions, and vastly improved the usability of the data collected. The customer service is excellent and the team is extremely available to customize the platform and make your life easier. This product helped us make a massive shift from the old-school style government to a modern and efficient public service.

Nachteile: The company is young, so they're still optimizing some areas of the platform. Overall, a small trade off for the gains in efficiency.

Antwort des Softwareanbieters

von CityGrows an 12.2.2019

Thank you for being such a strong advocate for our platform - we are so glad you find so much value in it!

Unbeatable team behind and revolutionary and always developing platform

Bewertet am 11.2.2019
Becky F.
Project Lead - Wellbeing Microgrants
Staatsverwaltung, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I had an excellent experience with CityGrows building an online application and workflow for a civic engagement program run by my city. The team was very helpful and supportive as we worked together through something new on both sides. Making our application and workflow fully bilingual was critical to our process and CSR working with me very closely to best accomplish our goals.
I love CityGrows and am so excited about using it as it develops. It is so refreshing to see the effort they are putting into updating antiquated government processes and taking them into the digital age. Keep up the great work!

Vorteile: I loved the support I received from the CityGrows team. If there was ever something I could not figure out or had questions they were always available or quickly responded to help me resolve any issues. They are also great and taking feedback and always working with customers and partners to continually develop the product to meet the needs of whomever is using it.

Nachteile: I had issues with the fact that updates only applied to new applications and are not retroactive for other participants who had already began applications.

Antwort des Softwareanbieters

von CityGrows an 20.2.2019

Thanks so much for the positive review and for all your feedback!!!

ins and outs of the program

Bewertet am 23.2.2019
Michele H.
Assistant Clerk-Recorder
Staatsverwaltung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Great program, saves a lot of time!

Vorteile: It was very user friendly. I had to re-file my own FBN and once I figured out which link to go into, it was easy to navigate.

Nachteile: If you forgot to print your copy of the FBN, it was hard to go back in and figure out how to print it.

Review of CityGrows

Bewertet am 8.2.2019
Malia S.
SPW
Architektur & Planung, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Streamlining our application process, ability to download entire applications as PDFs.

Nachteile: Inability to change templates for users after they've started the process. Dashboard can be overwhelming.

Antwort des Softwareanbieters

von CityGrows an 12.2.2019

Thanks for the review and feedback! We are continuing to improve our dashboard. We've recently added more search/ sort options, and more displays and saved searches will be available soon. I'll email you for more specific feedback. Allowing admins to "bump up" in-process applicants to the newest template version is on our feature development roadmap. Because most of our clients' processes are much shorter than your 18-24 month timeline, most haven't run into this problem. We hope you continue to find value and we are constantly improving our software because of feedback like yours!

CityGrows

Bewertet am 15.2.2019
Sevak P.
Systems Manager
Staatsverwaltung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Customer Service
Features
Ease of use
User Experiance

Nachteile: Sometimes the flow of the process does not make sense and need to review it carefully to make sure everything is in place.

Antwort des Softwareanbieters

von CityGrows an 20.2.2019

Thank you so much for the review and for the helpful feedback!

Lies weitere Bewertungen