--- description: Detaillierte Informationen über Unitel Voice zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Unitel Voice Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Telefonanlage Software](/directory/31101/business-phone-systems/software) > [Unitel Voice](/software/172777/unitel-voice) # Unitel Voice Canonical: https://www.capterra.com.de/software/172777/unitel-voice Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/172777/unitel-voice?page=2) > Virtuelles Telefonsystem und gebührenfreier Rufnummerndienst, der Unternehmern bei der Gründung, Führung und Erweiterung ihres Unternehmens helfen soll. > > Bewertung: **4.6/5** von 68 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Unitel Voice? UniTel Voice ist ein virtuelles Telefonsystem, das für kleine Unternehmen und Start-ups entwickelt und bepreist wurde. Unternehmer mit beliebigem Budget können ihr Geschäft mithilfe von Mobiltelefonen führen , die wie ein Fortune-500-Unternehmen klingen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 68 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: UniTel Voice - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: 9,99 $ - **Zielgruppe**: Selbstständig, 2–10 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Aktivitäts-Dashboard - Anrufaufzeichnung - Anrufer-ID - Anrufprotokoll - Anrufverfolgung - Automated Attendant - Berichterstattung über Anrufe - Call Screening - Call-Center-Management - IVR - Kommunikationsmanagement - Konferenzschaltungen - Mobiler Zugriff - PBX - Rollen-basierte Genehmigung - SIP-Trunking - SMS-Nachrichtenversand - Syndikat-Gruppen - Umleitung der Anrufe - Virtuelle Erweiterungen - Voice-Mail - Weiterleitung von Anrufen (Call Routing) ## Optionen für Kundensupport - 24/7 Live-Support - Chat ## Category - [Telefonanlage Software](https://www.capterra.com.de/directory/31101/business-phone-systems/software) ## Ähnliche Kategorien - [Telefonanlage Software](https://www.capterra.com.de/directory/31101/business-phone-systems/software) - [Cloud PBX Telefonanlagen](https://www.capterra.com.de/directory/31102/cloud-pbx/software) - [Softphone Software](https://www.capterra.com.de/directory/31029/softphone/software) - [VoIP-Software](https://www.capterra.com.de/directory/30940/voip/software) - [Telefon Software](https://www.capterra.com.de/directory/30084/telephony/software) ## Alternativen 1. [3CX](https://www.capterra.com.de/software/158704/3cx) — 4.4/5 (468 reviews) 2. [Ringover](https://www.capterra.com.de/software/169627/ringover) — 4.7/5 (890 reviews) 3. [Nextiva](https://www.capterra.com.de/software/175788/nextiva) — 4.6/5 (919 reviews) 4. [RingEX](https://www.capterra.com.de/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews) 5. [Ooma Office](https://www.capterra.com.de/software/174109/ooma-office) — 4.4/5 (248 reviews) ## Nutzerbewertungen ### "Affordable and feature rich\!" — 4.0/5 > **Sven** | *9. Januar 2026* | Bildungsmanagement | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Affordable Toll Free number that can be used across my entire team. I chose the least expensive and had low expectation, but they were exceeded. > > **Nachteile**: It wasn't intuitive at first but with the Guide, Support Setup Call and the videos I was able to get up and running for both voice and fax. > > Very satisfied. I spoke with \[sensitive content hidden\] on my support call and she was fantastic. She helped answer all my remaining questions and got me running at light speed. ----- ### "SPLENDID SERVICE\!" — 5.0/5 > **Tatyana** | *25. März 2026* | Einzel- & Familiendienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I absolutely LOVED my experience at Unitel. \[sensitive content hidden\], helped get me set up and I enjoyed working with him thoroughly. He was very attentive to my needs and jumped right in and got the ball rolling\! He listened to my wants, recommended things I hadn’t thought of. I love the DND feature that he taught me how to use. > > **Nachteile**: Nothing. Great value so far from what I can tell. We are just beginning, so I’ll come back and update after about a month of using the Unitel Voice Service. > > The Unitel Voice platform is not complex. The entire system is easy to use, and my experience was absolutely seamless. I like that my entire team can use it and I can manage our day to day operations without having any issues. Thanks Unitel\!\! ----- ### "Love This service\!" — 5.0/5 > **Robin** | *25. August 2026* | Lebensmittelproduktion | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: convenience and customer service. They are friendly and quickly respond to help when needed. Unitel is an awesome business tool. > > **Nachteile**: nothing. Customer service is great\! It is an easy service to use, and you get great help setting it up. > > So far so good. I love working with your friendly and helpful staff. They continue to make my experience with Unitel Voice a great one\! ----- ### "Dont use this provider" — 1.0/5 > **Juan** | *11. März 2026* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: It appeared to be affordable and cost efficient. In addition, it seemed to be an easy setup but quickly recognized it was not. > > **Nachteile**: My experience with this company was extremely disappointing. What initially appeared to be a simple setup quickly turned into a frustrating process. I made a purchase under the impression that I would be able to utilize a custom number, only to find out shortly afterward that this was not actually an option. When I called for clarification, the customer service representative, Lexi, responded with an unprofessional attitude and failed to clearly explain the process or offer any practical solutions. The lack of helpful support only added to the confusion and frustration. I will say that the manager, Wendy, was more professional and took the time to explain how the company operates and what services are actually available. However, another major drawback is that refunds are handled strictly through email correspondence and can take 3–5 business days to process. Overall, I strongly recommend doing thorough research before using this company so you fully understand their services and policies before making a purchase. > > It was a terrible experience and I would not recommend anyone to use this service provider unless they do extensive research. ----- ### "Love this company" — 5.0/5 > **Loretta** | *5. Juni 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Originally called because of price but the setup was sooooo easy and their services are exactly what our small business needed > > **Nachteile**: Nothing so far there everything has been so easy. If we need more services they have many to choose from > > What an easy setup and the customer service is beyond knowledgeable. We loved the whole process. Would highly recommend ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/172777/unitel-voice?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/172777/unitel-voice) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten