Wer verwendet Teramind?

Unternehmen aller Größen und Branchen nutzen Teramind für die Mitarbeiterüberwachung, vom 5-Personen-Shop zur großen staatlichen Organisationen. Unsere Lösung ist in der Cloud als auch On-Premise verfügbar.

Was ist Teramind?

Teramind bietet einen benutzerzentrierten Sicherheitsansatz, um das Mitarbeiter-PC-Verhalten zu überwachen. Unsere Software optimiert die Mitarbeiter-Datenerfassung, um verdächtige Aktivitäten zu identifizieren, mögliche Bedrohungen zu erkennen, die Effizienz der Mitarbeiter zu überwachen und die Industrie der Einhaltung sicherzustellen. Wir helfen, Vorfälle, die die Sicherheit gefährden, zu reduzieren, indem wir Echtzeit-Zugriff auf Benutzeraktivitätenm Bereitstellung von Warnungen, Warnungen, Umleitungen und Benutzer-Lock-outs, um dein Geschäft so effizient und sicher wie möglich auszuführen.

Teramind – Details

Teramind

https://www.teramind.co/

Gegründet 2014

Teramind – Kostenübersicht

Teramind bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Teramind ist ab 12,00 $/Monat verfügbar.

Startpreis

12,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - Android Native

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Online

Teramind Funktionen

Mitarbeiterüberwachung Software
Alarmfunktion / Benachrichtigungen
Aufzeichnung der Bildschirmaktivität
Browserverlauf
Fernbedienung
Produktivitätsanalyse
Tastendruck-Aufzeichnung
Zeitverfolgung
Überwachung von Inaktivitätszeiten
Überwachung von Mitarbeiter-E-Mails
Überwachung von Mitarbeiteraktivitäten

Teramind – Nutzerbewertungen

Zeigt 5 von 58 Nutzerbewertungen

Gesamt
4,7/5
Benutzerfreundlichkeit
4,4/5
Kundenservice
4,7/5
Funktionen
4,5/5
Preis-Leistungs-Verhältnis
4,2/5
Brandon G.
Founder
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 30.1.2018

"Perfection for a virtual company"

Kommentare: Improved overall company security and employee performance.

Vorteile: Globonics is a virtual company with employees working from home in many different locations. We needed a way to monitor these employees' performance. With Teramind we are able to:
1. Monitor emails both incoming/outgoing and we are able to search for key words across our entire enterprise's email flow
2. We monitor clock in / out performances. There is a tendency for people to clock in when working from home and simply not work for the first 30 to 60 minutes.
3. When we spot a productivity opportunity we can go back to the exact time and employee and watch their recorded video. We have used these videos during performance reviews.
4. The recorded videos can also be used to provide training on what we call EIO's (efficiency improvement opportunities). For example, a user spends 4 hours working on 100 items. The user was not using a series of hot keys programmed into our software. We took the video and showed a before and after. After user worked 130 items in 4 hours.
5. Teramind has an automated alert system that can be customized for many things but is robust even out of the box. It monitors for key website usage (monster.com/indeed/etc) and will let you know if your personnel are looking for other jobs. It monitors for file uploads, unauthorized printing, and more.
6. We are successfully using Teramind to satisfy SOC2 DLP (data loss prevention) audit requirements.
Needless to say we LOVE it!

Nachteile: When we were using the hosted version:
The only suggestion I have is to tweak how your licensing assignment works. When using the hosted version every time a "user" logs onto a computer it creates a new "employee" in Teramind and eats up a license automatically. There are times when our trainers travel to employee homes or when we have an onsite computer at a client that has multiple employees logon to it where we do not want this behavior. Instead, my suggestion is it creates a profile for each employee and track's their usage across ALL devices they log on to.
Now that we use our own internal server:
Teramind tracks by actual device and not by user so the licensing application issue no longer exists however, we still have many duplicate employees as it still creates a duplicate each time they logon to a different device.

Antwort des Softwareanbieters

von Teramind an 20.2.2018

Hi Brandon, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

Sorry to hear you had a bit of a hiccup with deployment. You can integrate Active Directory with Teramind for a smooth deployment of agents, which will prevent duplicate employee's from being automatically generated. Please reach out to our support staff if you require assistance with AD integration.

We thank you once again for your review and are working towards providing an even better user experience for our customers.

- The Teramind Team

  • Quelle des Nutzers 
  • Bewertet am 30.1.2018
Iris W.
File Review Manager
Immobilien, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 31.3.2020

"Terrific Time Tracker"

Kommentare: Overall, its great and it works for what it was implemented for. It accurately tracks hours and it is both app and web based so you can use it wherever you go.

Vorteile: This app definitely tracks time as long as you stay active. It works and is especially helpful during the shelter in place order we are all experiencing. Its easy to use and can work for employees and independent contractors alike. A great tool, most ideal for small business owners.

Nachteile: It will time out and try to reconnect for no apparent reason. It requires you to shut down the program and could require program repair to fully correct. It does not track what programs you are using which would be nice (possibly a upgraded account feature?) This would be helpful to report to the company tracking the hours.

  • Quelle des Nutzers 
  • Bewertet am 31.3.2020
Will C.
LeaseFetcher Founder and Managing Director
Automotive
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    5/10
  • Quelle des Nutzers 
  • Bewertet am 2.1.2018

"Limited usability for Mac users"

Kommentare: Great idea for tracking staff productivity

Vorteile: The interface looks very good and the level of detail you can get access to makes this a great bit of software for tracking staff. The ability to view a users system live is a great tool.
I loved the idea of email tracking

Nachteile: I was very excited about the email tracking but after testing this out multiple times and contacting support turns out they don't support multiple features like this on a mac Mac not supported Network monitoring
Emails
File Transfers
Behavior Rules
Didn't see one mention of this on their website so wasted 1 hour setting this up.

Antwort des Softwareanbieters

von Teramind an 4.1.2018

Hi Will,

Thanks for your review!

We are glad to see you found value in Teramind's award winning UBA Solution. As for Mac Support, this has been released in beta with the core monitoring features unlocked. While it is not currently symmetrical to our Windows agent, we will be unlocking features periodically in the next 90 days till the agent stands par-to-par with the full Windows agent.

We thank you once again for your review and are always working towards providing an even better user experience for our customers.

Thank you

Team Teramind

  • Quelle des Nutzers 
  • Bewertet am 2.1.2018
Kim B.
Information Services Manager
Öl & Energie, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 21.2.2020

"Excellent Customer Service"

Kommentare: Overall, i love the product, but it is pricey

Vorteile: The software gives me a peek into the day of a user that needs monitoring

Nachteile: It is a little clunky, A little hard to navigate through.

  • Quelle des Nutzers 
  • Bewertet am 21.2.2020
Yakir D.
CIO
Maschinenbau oder Wirtschaftsingenieurwesen
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 19.2.2018

"The best way and tools to supervise and control employees access to data, and their actions."

Kommentare: Ability to monitor and supervise employee activity with minimum manpower resources.

Vorteile: The ability to monitor and track with a variety of useful tools the approach and actions of employees with sensitive information. The option to set alerts and actions automatically when violating information security rules by an employee. It is excellent, saves resources and enables control and peace of mind with sensitive information. Receiving an indication of working time on different software enables me and the CEO to monitor employee productivity, along with an examination of the efficiency of the software with which they work. These tools allows me to detect waste of time by employees and wasting company resources.

Nachteile: Remote control is not good enough, I think improvement in the feature will make the product excellent and save me the need for a third-party solution for remote control and employee support. There is a need to improve:
Remote controlled graphics.
Speed and delay time.
Enable, choice whether to notify the user about remote control or not.
Transfer file to remote control screen.
I think there should be several different price packages,
To enable selection when not all functions are used. and by that allow to reducing costs.

Antwort des Softwareanbieters

von Teramind an 20.2.2018

Hi Yakir, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution.

You can most definitely customize the settings surrounding the Remote Control action in the Monitoring Settings (including wether or not to have the user be aware that someone has remotely connected for keystroke and mouse activity).

We thank you once again for your review and are working towards providing an even better user experience for our customers!!

- The Teramind Team

  • Quelle des Nutzers 
  • Bewertet am 19.2.2018