Was ist Osprey Approach?

Cloudbasierte Kanzlei- und Fallmanagementlösungen für Anwaltskanzleien.

Wer verwendet Osprey Approach?

Für alle: von einzelnen juristischen Fachkräften bis hin zu multinationalen Kanzleien.

Osprey Approach – Details

Pracctice

1988 gegründet

Osprey Approach – Details

Pracctice

1988 gegründet

Osprey Approach – Videos und Bilder

Osprey Approach Software - 1 - Vorschau
Osprey Approach Software - 2 - Vorschau
Osprey Approach Software - 3 - Vorschau
Osprey Approach Software - 4 - Vorschau
Osprey Approach Software - 5 - Vorschau

Kosten ähnlicher Produkte wie Osprey Approach vergleichen

Startpreis

N/A
45,00 $/Monat
49,00 $/Monat
Nicht verfügbar

Kostenlose Version

Kostenlose Version Nein
Kostenlose Version Nein
Kostenlose Version Nein
Kostenlose Version Nein

Gratis Testen

Gratis Testen Nein
Gratis Testen Ja
Gratis Testen Ja
Gratis Testen Nein

Osprey Approach – Bereitstellung und Support

Kundenbetreuung

  • E-Mail/Helpdesk
  • Wissensdatenbank
  • Telefon-Support

Einsatz

  • Cloud, SaaS, webbasiert
  • Windows (Desktop)
  • Android (mobil)
  • iPhone (mobil)
  • iPad (mobil)

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation
  • Videos

Funktionen von Osprey Approach

  • API
  • Abrechnung & Rechnungsstellung
  • Abrechnungsfähige Positionen nachverfolgen
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Alarmfunktion / Benachrichtigungen
  • Anpassbare Berichte
  • Anpassbare Felder
  • Anpassbare Formulare
  • Anpassbare Vorlagen
  • Aufgaben-Fortschrittsverfolgung
  • Aufgabenmanagement
  • Berichterstattung und Statistik
  • Buchhaltung
  • Compliance Management
  • Daten-Import / -Export
  • Document Automation
  • Dokumentenmanagement
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Dokumentvorlagen
  • Drittanbieter-Integration
  • E-Mail-Management
  • Erinnerungen
  • Fall-Aufzeichnungen
  • Fall-Management
  • Formularverwaltung
  • Integration in die Buchhaltung
  • Kalenderverwaltung
  • Kommunikationsmanagement
  • Konfigurierbarer Workflow
  • Konfliktmanagement
  • Kontakt-Datenbank
  • Kontaktmanagement
  • Kostenverfolgung
  • Kundendatenbank
  • Kundenmanagement
  • Kundenportal
  • Lohnzettel verwalten
  • Microsoft-Outlook-Integration
  • Rechnungsmanagement
  • SSL-Sicherheit
  • Termin-Fristenmanagement
  • Treuhand-Buchhaltung
  • Vertrags-/Lizenz-Management
  • Volltextsuche
  • Workflow-Management
  • Zeit & Kosten Verfolgung
  • Zeitverfolgung
  • Zugriffskontrollen / Berechtigungen

Siehe die vollständige Case Management Software für Kanzleien Liste

  • API
  • Abrechnung & Rechnungsstellung
  • Abrechnungsfähige Positionen nachverfolgen
  • Abrechnungssatz-Management
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Alarmfunktion / Benachrichtigungen
  • Anpassbare Berichte
  • Anpassbare Felder
  • Anpassbare Formulare
  • Anpassbare Vorlagen
  • Aufgaben-Fortschrittsverfolgung
  • Aufgabenmanagement
  • Berichterstattung und Statistik
  • Buchhaltung
  • CRM
  • Datei-Verwaltung
  • Document Automation
  • Dokumentenerstellung
  • Dokumentenmanagement
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Dokumentvorlagen
  • Drittanbieter-Integration
  • E-Mail-Management
  • Erinnerungen
  • Fall-Management
  • Formularverwaltung
  • Integration in die Buchhaltung
  • Integrierte Buchführung
  • Kalenderverwaltung
  • Kommunikationsmanagement
  • Konfliktmanagement
  • Kontakt-Datenbank
  • Kontaktmanagement
  • Kundendatenbank
  • Kundenmanagement
  • Kundenportal
  • Microsoft-Outlook-Integration
  • Rechnungsmanagement
  • Rechtsfall-Management
  • SSL-Sicherheit
  • Termin-Fristenmanagement
  • Timer
  • Treuhand-Buchhaltung
  • Vertrags-/Lizenz-Management
  • Workflow-Management
  • Zeit & Kosten Verfolgung
  • Zeitverfolgung
  • Zugriffskontrollen / Berechtigungen

Siehe die vollständige Kanzleisoftware Liste

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Alle 30 Nutzerbewertungen lesen

Durchschnittliche Bewertung

Gesamt
3,9
Benutzerfreundlichkeit
4
Kundenservice
4,3
Funktionen
3,8
Preis-Leistungs-Verhältnis
3,8

Nutzerbewertungen nach Bewertung

5
10
4
12
3
6
1
2

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Alex S.
Outsourced Accounts & New Business Manager in UK
Verifizierter Nutzer auf LinkedIn
Rechtsberatung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Osprey Approach: Comprehensive, Intergrated & Excellent!

5 vor 3 Jahren

Kommentare: Overall experience is excellent. The software is fast, easy to use and the support team is excellent. The training is very comprehensive and when utilised properly and fully, a firm can benefit greatly from it.

Vorteile:

Osprey is entirely web-based which makes access very easy, across all devices. The reporting and accounts function is very comprehensive and helps with accounts rule compliance. The integration between the accounts and the case management is seamless so nothing goes missing.

Nachteile:

There is a requirement for a good internet connection as the software is web-based. However this is not a criticism per-se.

Gary B.
Principal in UK
Anwaltskanzlei, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overall a decent case management product

4 vor 3 Jahren

Kommentare: I was introduced to Osprey at a previous job. When I set up my own firm I stuck with Osprey because it does everything I need (and probably a fair bit more). I have been courted by alternatives but the additional benefits of those systems do not justify their higher costs.

Vorteile:

Does most of what I need well, including document production and accounts. Has a lot more features I do not use or have the time to set up. Recent upgrade to Osprey Approach is a huge improvement over the previous version. Competitively priced (despite a recent hike).

Nachteile:

Too many features/functions are difficult to find and Osprey need to do something to stop the system reverting to a previous client's details when changing pages just because the matter number has not been entered on the matter history page. The minimum subscription is 3 licences when I only need 2. It's still cheaper than alternatives though.

Lesley P.
Partner in UK
Anwaltskanzlei, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fallen Behind

3 letztes Jahr

Kommentare: We moved onto this as our first case management system and were initially pleased with it. However since its "upgrade" we have become progressively disillusioned. If you want to use the desktop version its internet explorer or nothing if you want to print documents and that is very slow. The app is faster for printing documents but it does not allow bills to be printed and is difficult to use and badly laid out if you use it on the desktop. Chrome is much faster as a browser and saves time but it does not let you print anything at all. The helpdesk seems not to know what they are doing - for years we have had problems with the software just logging us out - after some three years they have finally suggested this might be because of our security on the computer (we use webroute). We also have some accounts shared by part timers - the new security makes that very difficult and Osprey are claiming that that is not allowed despite us making it very clear that we did that when we first looked

Vorteile:

The accounts are clear and it's easy to set up new matters and search the database.

Nachteile:

It does not provide one really good platform/browser to use it on. It is slow and unresponsive and support while superficially helpful seem unable to actually help on many occasions

Antwort von Pracctice

letztes Jahr

We are disappointed that you feel Osprey is not currently meeting your expectations and our Support & Implementation Manager has been liaising directly with you to address these concerns. Sharing user accounts is a security issue and is discouraged by the SRA. To ensure all of our customers remain safe and compliant with SRA advice, we have enabled enhanced security via two-factor authentication, which is not compatible with sharing user accounts. In addition, our software license has never permitted this. We want to work with you to enhance your use of Osprey, therefore, further training is being provided to you and your team to ensure that the requirements of QualitySolicitors Palmers are met. We are confident that after these training sessions have been completed, your issues will be fully resolved.

Lorraine R.
Training & Compliance Assistant in UK
Anwaltskanzlei, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

a good case management system

4 vor 3 Jahren

Vorteile:

what i like most about this software is that it is user friendly and easy to train staff on the relevant features of the case management system and also if there are any issues the support staff are quick and helpful

Nachteile:

There are a few issues with losing documents if the intranet goes down and perhaps a few more features could be added to the system in relation to emails as in documents attached to them - at the moment you can just import emails in but when sending emails all the documents attach. Also as a law firm the bundle package needs to be updated

Steven K.
Sole Propietor in UK
Anwaltskanzlei, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It is brilliant

5 vor 3 Jahren

Vorteile:

Very intuitive to use and the customer service is fantastic. I can work from home or just about anywhere with Osprey Approach. I cannot recommend it enough.

Nachteile:

I cannot think of a thing. I am not sure about the online documents creator and editor but that is the way things are since every browser apart from Internet Explorer gave up support for ActiveX plugins.

Antwort von Pracctice

vor 3 Jahren

Hi Steven, Thank you for your fantastic review! Thanks, The Osprey Team