Osprey Approach

Osprey Approach

von Pracctice

Wer verwendet Osprey Approach?

Anyone and everyone, from solo practitioners to multi-nationals!

Was ist Osprey Approach?

Cloud based practice management and case management solutions for law firms.

Osprey Approach – Details

Pracctice

http://ospreyapproach.com

Gegründet 1988

Osprey Approach – Preisübersicht

Osprey Approach bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Osprey Approach findest du unten.

Preisinformationen

Contact Osprey Approach for a pricing quote.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Osprey Approach Funktionen

Case Management Software für Kanzleien
Abrechnung & Rechnungsstellung
Aufgabenmanagement
Dokumentenmanagement
E-Mail-Verwaltung
Fall-Aufzeichnungen
Kalenderverwaltung
Konfliktmanagement
Kostenverfolgung
Kundenmanagement
Lohnzettel verwalten
Treuhand-Buchhaltung
Vertragsmanagement
Zeitverfolgung
Abrechnung & Rechnungsstellung
Aufgabenmanagement
CRM
Dokumentenmanagement
E-Mail-Management
Kalenderverwaltung
Konfliktmanagement
Kundenportal
Rechtsfall-Management
Treuhand-Buchhaltung
Vertragsmanagement
Zeitverfolgung

Osprey Approach – Nutzerbewertungen

Zeigt 5 von 28 Nutzerbewertungen

Gesamt
4.1/5
Benutzerfreundlichkeit
4.1/5
Kundenservice
4.6/5
Funktionen
3.9/5
Preis-Leistungs-Verhältnis
4/5
Alex S.
Outsourced Accounts & New Business Manager
Rechtsberatung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 30.4.2019

"Osprey Approach: Comprehensive, Intergrated & Excellent!"

Kommentare: Overall experience is excellent. The software is fast, easy to use and the support team is excellent. The training is very comprehensive and when utilised properly and fully, a firm can benefit greatly from it.

Vorteile: Osprey is entirely web-based which makes access very easy, across all devices. The reporting and accounts function is very comprehensive and helps with accounts rule compliance. The integration between the accounts and the case management is seamless so nothing goes missing.

Nachteile: There is a requirement for a good internet connection as the software is web-based. However this is not a criticism per-se.

  • Quelle des Nutzers 
  • Bewertet am 30.4.2019
Gary B.
Principal
Anwaltskanzlei, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Likelihood to Recommend
    7/10
  • Quelle des Nutzers 
  • Bewertet am 5.5.2019

"Overall a decent case management product"

Kommentare: I was introduced to Osprey at a previous job. When I set up my own firm I stuck with Osprey because it does everything I need (and probably a fair bit more). I have been courted by alternatives but the additional benefits of those systems do not justify their higher costs.

Vorteile: Does most of what I need well, including document production and accounts. Has a lot more features I do not use or have the time to set up. Recent upgrade to Osprey Approach is a huge improvement over the previous version. Competitively priced (despite a recent hike).

Nachteile: Too many features/functions are difficult to find and Osprey need to do something to stop the system reverting to a previous client's details when changing pages just because the matter number has not been entered on the matter history page. The minimum subscription is 3 licences when I only need 2. It's still cheaper than alternatives though.

  • Quelle des Nutzers 
  • Bewertet am 5.5.2019
Lorraine R.
Training & Compliance Assistant
Anwaltskanzlei, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    9/10
  • Quelle des Nutzers 
  • Bewertet am 22.5.2019

"a good case management system"

Vorteile: what i like most about this software is that it is user friendly and easy to train staff on the relevant features of the case management system and also if there are any issues the support staff are quick and helpful

Nachteile: There are a few issues with losing documents if the intranet goes down and perhaps a few more features could be added to the system in relation to emails as in documents attached to them - at the moment you can just import emails in but when sending emails all the documents attach. Also as a law firm the bundle package needs to be updated

  • Quelle des Nutzers 
  • Bewertet am 22.5.2019
Fazl B.
solicitor
Rechtsberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    3/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    Unrated
  • Likelihood to Recommend
    5/10
  • Quelle des Nutzers 
  • Bewertet am 3.5.2019

"User experience"

Kommentare: It is relatively easy to get used to. Flexibility in use would make UX better

Vorteile: it is relatively quick, even when the network is struggling the software is usually responsive.

Nachteile: The software is not flexible. Search options are not user friendly. Several tasks must be carried out manually for example time stamps requires about 5-7 manual steps to complete a simply task such as sending an email. Folders do not tend to hold documents or correspondence - everything seems to appear on one page. Unable to select and delete more than one item from Osprey once uploaded

Antwort des Softwareanbieters

von Pracctice an 7.5.2019

Hi Fazl,

Thank you for your review, you have made some useful points which we would love to understand further. I will be in touch privately to explore how we can improve the software based on your experience.

Thanks,
The Osprey Team

  • Quelle des Nutzers 
  • Bewertet am 3.5.2019
Verifizierter Rezensent
Trainee Solicitor
Anwaltskanzlei, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    8/10
  • Quelle des Nutzers 
  • Bewertet am 13.5.2019

"Osprey Review"

Kommentare: My overall experience with Osprey Approach is a positive one. The check out system is very reliable and allows for constant review of documentation. The software is aesthetically pleasing and user friendly and I would recommend this software to all colleagues.

Vorteile: The software is responsive to demands, which means that navigating through matters and ledgers is next to seamless, allowing for quick reviews of files and documentation. The software looks great and is incredibly user friendly.

Nachteile: The software can often take some time to generate a document, but that may be down to my computer speed as oppose to the software itself.

  • Quelle des Nutzers 
  • Bewertet am 13.5.2019