Durchschnittliche Bewertung

25 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Kostenlose Testversion Nein

Angaben zum Hersteller

  • ABC Financial
  • http://www.abcfinancial.com/

Über DataTrak

DataTrak is the most complete web-based club management software in the health and fitness industry that allows gym owners to reduce delinquencies and improve member experience. DataTrak is tailored to your individual club's needs, giving you everything you need to maximize revenue. Some features include member check-in, schedule management, employee management, reporting and more!

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DataTrak Funktionen

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Die hilfreichsten Reviews für DataTrak

Solid base but in need of an upgrade!

Bewertet am 10.10.2018
Samantha R.
Admin Assistant
Gesundheit, Wellness & Fitness, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, I think that DT is heading in the right direction but changes need to be made. The software needs to be updated and there are a few changes that I would really like to see (ex. the ability to customize). It could also benefit from a 'makeover' as in all honestly, the visual of the program is not appealing at all.

Vorteile: There were A LOT of different functions, which was mostly fantastic. It was also fairly easy to navigate and train new employees on.

Nachteile: I really wish that there was more freedom to customize the program. I found that it almost had TOO many functions and features and not all of them were applicable or necessary. The program also stopped working at least a few times a week, and since we used this program at the front desk of a very busy gym, this made for some incredibly stressful situations. Customer support was not great also, so I would say that area needs some attention.

I used DataTrack as a personal trainer for 2 years to track and record sessions with clients.

Bewertet am 13.3.2018
Samuel M.
Business Development Representative
Computer-Software, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Daily sign ins and scheduling for personal training clients. Updated client files and notes that could be used for upcoming sessions. Employee income tracking on a weekly basis.

Vorteile: The ease of use with DataTrack was great. Took me less than a day to learn and having a tool that would quickly let me change my schedule was great. Datatrack allowed me to see which of my clients sessions were funded and which werent. This saved me countless hours by not having to check or client payment files.

Nachteile: It can be slow and at times would crash. There were multiple occassions where Datatrack did not save the changes I had made after I had already logged out. The interface would sometimes lag behind payments and not tell if a client had funded sessions for a few days which led to some rescheduling when it wasn't actually necessary. Very rarely though.

Utilized DataTrak in health club setting for membership base.

Bewertet am 10.11.2017
Verified Reviewer
Sales Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: DataTrak is extremely reliable program, there has never been a loss of data and you are informed in advance of any down time for maintenance, which is rare. The software is a bit dated aesthetically, but it functions very well. Their customer service is great. I managed a 24 hour facility and members would swipe in with their keytag. When our door stopped functioning, support was on the issue right away and extremely helpful. I've called multiple times about member issues and every time the customer service team responds quickly and always has a positive attitude.

Nachteile: The only time this software is difficult is when you're dealing with reporting. Creating or editing reports can be time consuming and is not user friendly.

Absolutely love the system and most of all the support.

Bewertet am 15.3.2018
Karen R.
executive director
Gesundheit, Wellness & Fitness, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Great reporting, Easy to use, Very easy to convert from old system, Minimal headaches, Password changes great for compliance

Vorteile: Easy to navigate and easy to get with we need. I think the best part of the system is the support and the responsiveness of the support team.

Nachteile: The only con is that we have to input classes into datatrak for the app. These classes are free but it is how it works.

Awesome experience. I have used ABC for years and it only gets better.

Bewertet am 22.11.2017
Christopher M.
Sales Advisor
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: ABC helps me manage all my members and helps me stay tuned into other clubs members as well. The Note taking ability is the biggest pro for ABC and customer relations.

Nachteile: I dislike in certain sections like doing member cancellations or freezes you cannot go back in forth through tabs to retrieve information and save what you have filled on the e document also.

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