Docketwise

Great interface combined with high functionality

Kommentare: Docketwise is the fourth immigration software I've used in my career. None come close. It's everything I'd wished for in an immigration forms software. Law offices would be well-served to at least give it a try. I've already enthusiastically recommended Docketwise to several colleagues.

Vorteile:

The first word that came to mind, minutes into my first demo of Docketwise, was “beautiful.” Anyone who has ever used immigration forms programs will agree that they tend to have dated, clunky, visually uninviting interfaces. Docketwise has been a breath of fresh air. The intuitive user interface flows seamlessly from page to page. The next thought that came to mind during my demo was whether Docketwise’s [SENSITIVE CONTENT HIDDEN], who was showing me the software, was an immigration attorney (he is). Not only was he knowledgeable about immigration law but the software was clearly built by an immigration attorney. One cannot overstate the importance of using software designed by an immigration attorney for immigration attorneys. Docketwise also has excellent customer support. I’ve called [SENSITIVE CONTENT HIDDEN] several times with questions, which he has promptly answered. Docketwise is also receptive to customer feedback and continuously introduces exciting new features. Most recently, it added both an invoice feature, which syncs with LawPay, as well as a customized intake feature. I’d long awaited a customized intake feature in immigration software to ask clients for data that doesn’t exist on the forms, for example their source of referral. Most programs don’t offer this feature. Those that do, charge a cost-prohibitive fee. While Docketwise syncs with other case management programs, they’re not strictly necessary; after these new features were introduced Docketwise is now my all-on-one case

Nachteile:

I can't think of any downsides for Docketwise at the moment. If any come to mind later, I'm confident Docketwise's team will address them.

A huge time saver!

Vorteile:

This software has helped me to save time and streamline my practice. By sending out the questionnaires to clients, we are able to avoid filling out the forms in person and waiting for clients to try to recall information. They are able to fill it out ahead of time and the software auto-populates the forms, saving time and avoiding errors. I like that the information integrates with Clio and saves us time entering information. The website is user friendly and the customer service is fantastic.

Nachteile:

Spanish is not available for all of the forms, though there is a work around with customizable questionnaires for clients, and the data synching could be a bit smoother.

Good Product

Kommentare: Good experience overall

Vorteile:

User friendly software, good customer support.

Nachteile:

Would like more smart form bundles for immigration forms .

Game changer!

Kommentare: Very good experience

Vorteile:

This has really centralized our practice and made it a more streamlined process for both our office staff and our clients.

Nachteile:

Would love to have a photo upload on the client matter to remember the client

I love Docketwise!

Vorteile:

I love the simplicity of Docketwise! I've used many other immigration softwares and none compare to Docketwise in any capacity (capabilities, affordability, ease, etc.).

Nachteile:

This is a difficult question and I must nitpick to find an answer. I would say the set up for creating a form/matter/invoice is tedious. I have to go to the top right to click on "Create" to create any document when I could just click at the top of my client's contact page "invoice" to create one. I hope this makes sense.