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CredentialStream
Was ist CredentialStream?
Verity revolutioniert jede Einrichtung mit medizinischen Mitarbeitern oder CVO-Operations mit seinen exklusiven Fähigkeiten, die speziell für Krankenhaus- und Gesundheitssysteme entwickelt wurden. Die gesamte Ökosystemplattform, Inhalte, Daten, Communities und Services nutzen die Leistung von Providerdaten über eine einzige Quelle, die dir Validierung, Automatisierung und Portabilität bietet.
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CredentialStream
Bewertungen über CredentialStream
Constant work in progess but overall, Love It!
Kommentare: Overall really well I just wish we had more trainings/better training initially that actually setup our work environment for success.
Vorteile:
I love that I'm finally almost fully electronic.
Nachteile:
It can be so difficult just to perform easy tasks within the environment.
Antwort von HealthStream
vor 6 Monaten
Hi Lindsey, We are thrilled that you chose CredentialStream and that you're loving it. Thank you for your review! Best Regards, The HealthStream Team
My honest opinion of the system
Kommentare: At first, we were very disappointed in the lack of assistance during the build of the system. We were not aware that the agreement we had was self guided. The training video's were outdated and were not helpful. Once we were made aware of the misunderstanding of the training and implementation of the build, our team of reps at CS were wonderful in helping us get things built properly and functioning better. The wording in the contract was a bit misleading, but in the end we worked through it. The system is great, we are a Dental DSO, therefore there are many fields that are unnecessary and I wish they could be removed. These are fields that I am unable to customize or remove, If there was a dental platform, I believe that the system releases will be much smoother and not have as many fixes to do. It seems as many of our "custom" fields are what disappears, but those fields are needed for Dentistry so that the system works the way its needed.
Vorteile:
The organization of housing all provider, organization and location credentials. The ability to send a link to a new hire and they use the hub for onboarding. populating all info into the correct fields and not having to transfer date from a form they fill out. Capturing the signature and it populating to the enrollments apps. Being able to assign users at the office level to check the specific providers enrollment status of payers.
Nachteile:
Every time a release happens, things break or go missing. The time spent having to correct those issue is a bit extreme.
It's Complicated
Kommentare: We already have a call scheduled with a senior CS member to discuss our experience later this month.
Vorteile:
[sensitive content hidden] is excellent team member.
Nachteile:
* Monthly application updates. * Communication about why an error occurred and how it was fixed when submitting a Support Ticket. * Integration does not work as expected for background checks - still a work in progress - we were told it was like a 'plug and play' integration (turned on in May 2024). A ticket is placed and will be placed into Production 10.16.2024 to hopefully fix the latest issue. * Lack of guidance and education to audit our Perf Priv module during project development/rollout. That project started in July 2023 and is not yet functioning.
Verify Review
Kommentare: We are very neutral with VerityStream. We understand their desire for customers to learn each module on line through their portal, but this method does not always work for all customers. As a customer, and an employee of a small rural Hospital, we are paying a large sum of money for training for a product we have not been able to launch for 10 months.
Vorteile:
The intranet grabber(s) and web crawl functions to perform primary source verification. The ability for sending out Affiliation Verifications and Professional References.
Nachteile:
The complexity of MSOW. When an item is changed it effects multiple other fields. Crystal Reports are the reporting software. Facilities need one trained employee who specializes in Crystal Reports. We purchased additional products in 4/2019, and we are still not live with the new product. Training has been via weekly conference calls, with multiple trainers. It would be more beneficial for training and go-live with new products were on-site, with a designated trainer who is familiar with all Verity products.
In Betracht gezogene Alternativen:
CredentialStream is Valued
Kommentare: Difficult to set up but worth the work! CredentialStream has taken us to a new level. We are just now working with the credentialing portion, but moving into the payer enrollment portion soon.
Vorteile:
Very modifiable to your needs. Easy to use once set up. The support is always on standby to help with any situation. Easy to network with other CredentialStream users using thier "Thrive" networking platform.
Nachteile:
Complex set up. Need to have some experience in computer prorgraming.
Antwort von HealthStream
vor 5 Monaten
Hi Dottie, It's fantastic to hear that CredentialStream has brought your organization to a new level in just a matter of months. We very much appreciate all your feedback, and we acknowledge that it can be tough to set up. Please continue to use our support teams' expertise, and thank you for choosing CredentialStream! Best Regards, The HealthStream Team