Wer nutzt diese Software?
Userback is an ideal feedback management tool for web designers and agencies collecting feedback on client web projects. Userback is also great for collecting general feedback from web visitors.
Durchschnittliche Bewertung
8 Bewertungen- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
Produktdetails
- Startpreis 19,00 $/Monat
- Kostenlose Version Ja
- Kostenlose Testversion Ja
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Einsatz
Cloud, SaaS, Web
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Training
Dokumentation
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Kundenbetreuung
Online
Angaben zum Hersteller
- Userback
- https://www.userback.io
- Gegründet 2016
Über Userback
Feedback tool for websites and apps that lets you build a better product and make better decisions with visual feedback.
Userback Funktionen
- Aktionsmanagement
- Analytik
- Dashboard
- Empfindungsanalyse
- Feedback-Management
- Kundensegmentierung
- Sammlung mehrere Kanäle
- Textanalyse
- Trend-Analysen
- Umfrage-Management
- Wissensmanagement
Die hilfreichsten Reviews für Userback
Silky Smooth UX for both Users and Implementers
Bewertet am 13.4.2019
Kommentare: Thumbs up
Vorteile: Userback is really simple to implement in your web app and start collecting feedback through screen annotations. Though the general usecase for Userback is for web ui design, we used this for our mockups and 3D drawings to communicate with our overseas clients. We ran this tool with our clients and they found it relatively user-friendly and easy to start the feedback/ changes rolling in.
Nachteile: For the features and price, we've nothing bad to complain about :)
Stop the Come and Back Madness. Move to Userback
Bewertet am 18.7.2019
Vorteile:
I started using Userback about 6 months ago, and it totally changed our workflow. Before Userback we had to screenshot projects, send to customers, wait for the feedback, make changes, screenshot again. Now multiple this for multiple products and you will suffer with major hair-loss. :/
With Userback, here is the workflow.
1) You install the snippet,
2) Send the link to the customer,
3) The customer takes notes on the screen,
4) You review the notes,
5) Userback will automatically upload to your project management tool, like Basecamp.
It's super simple to use, and even customers that are clueless about technology will thank you.
Make the switch, at eikonikos, we love it!
Nachteile: I can't point anything negative, maybe, I would request the team to add more integrations.