Petal On-Call (PetalMD)

Petal On-Call (PetalMD)

von PetalMD

Wer verwendet Petal On-Call (PetalMD)?

Hospitals managers (chief of staff, IT directors, etc.) who wants to centralize physicians schedules, consolidate on-call lists, secure communications and improve operations with analytics dashboards.

Was ist Petal On-Call (PetalMD)?

Designed in collaboration with physicians and healthcare managers, Petal On-Call is a proven web-based solution that digitizes and centralizes on-call schedules for all medical services in a hospital to optimize the management of on-calls. The on-call list is generated automatically and updated in real time whenever a on-call shift swap takes place. Authorized personnel can communicate with the on-call physicians directly from the on-call list. As for the hospital managers, they can consult ana

Petal On-Call (PetalMD) – Details

PetalMD

http://www.petalmd.com

Gegründet 2009

Petal On-Call (PetalMD) – Preisübersicht

Petal On-Call (PetalMD) bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Petal On-Call (PetalMD) findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Petal On-Call (PetalMD) Funktionen

Krankenhausinformationssysteme
Ambulanz-Management
Arzt-Management
Betten-Management
Integration in die Buchhaltung
Inventarverwaltung
Medizinische Abrechnung
Reklamationsabwicklung
Richtlinien Managemen-
Stationäres Patientenmanagement
Terminplanung
Verwaltung von Patientenakten

Petal On-Call (PetalMD) – Nutzerbewertungen

Zeigt 5 von 65 Nutzerbewertungen

Gesamt
4/5
Benutzerfreundlichkeit
3.6/5
Kundenservice
4/5
Funktionen
3.7/5
Preis-Leistungs-Verhältnis
3.7/5
Verifizierter Rezensent
Emergency Physician
Krankenhausversorgung & Gesundheitswesen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 13.3.2018

"Physician lifestyles have been totally transformed"

Vorteile: PetalMD is an intuitive scheduling platform that allows physicians to have a life outside of work. Docs can finally be there for their family, friends and themselves. Physicians who work at two sites or also have run a clinic outside the hospital no longer have to suffer hours by their computer and phone sorting through multiple trades when they are double-booked. Trades through a "marketplace" or directly between physicians are error-checked by the computer for schedule conflicts and updated to the master schedule in real-time. We no longer fax an updated copy of the schedule every few days to the hospital, not certain if the most recent version is the one posted; hospital clerical staff can have limited-access accounts to view the master schedule online. The technical support is always quick, helpful, and professional - the answer to my problem is always found. If your group is anything like my group, then they will have zero regrets going to this platform. I make the schedule for my department and I have found the scheduling system adaptive to our group's many unique needs.

Nachteile: There is a learning curve to using the scheduling system and I would recommend training at least one other person other than the scheduler to avoid downtime if the scheduler is away unexpectedly. The training process was very helpful but becoming an expert in all the functionality of the schedule creation took me about 6-8 months to master (at least a couple of schedules). The scheduling system has to be meticulously programmed in its parameters or else it can do something really silly with people's schedules. Support has been great to adjust little rules to iron out these "bugs" in the rules I created with the PetalMD consultant. They always figure out a way to avoid similar problems in the future for me. We are now in our sixth iteration of the schedule and every round the schedule making gets easier. The mobile app does not have nearly as much functionality as the desktop website version. Some missing features can be very important like no error-checking for shift trades.

Antwort des Softwareanbieters

von PetalMD an 11.6.2018

Wow! Thank you for this amazing and complete review! We're really glad to see that you fully appreciate the time saved by our software; this is one of our goals!

  • Quelle des Nutzers 
  • Bewertet am 13.3.2018
Jonathan tristan W.
Dr.
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 13.3.2018

"overall pretty good"

Kommentare: Better way to book off time.

Vorteile: there are a number of different calendar views that make it easy to navigate. I can clearly see what I have booked off. I am able to see who is working with me during the day and who is available for trades. trades are straight forward.

Nachteile: I book off months in advance and there are only a few options for time off, there should be more
Sometimes, my days off are dropped.
Printing can be hassle - I like a particular view which is sometimes hard to find in the list of options.
The more users the more confusing the trade situation. I usually have this ironed out before hand and then go into Petal to make the switch. Otherwise it moght be a bit more difficult.

Antwort des Softwareanbieters

von PetalMD an 11.6.2018

Hello Jonathan,

Thank you for your kind words about the calendar views and trade features! Please know that we are currently working on upgrading these features to make them easier to use.

As far as your comment on the time off functionality, the planner of a group can create the categories that s/he wants to allow the group to use. So you should check with your group planner. This is not a PetalMD limitation.

  • Quelle des Nutzers 
  • Bewertet am 13.3.2018
Fiona M.
MD
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 17.3.2018

"I like using PetalMD but feel it could be more user friendly and help me schedule tasks easier"

Vorteile: I like the calendar format and ability to easily switch between specialty call schedules. I also like that I am able to use it on my phone as well as laptop.

Nachteile: Inability with current package to let the software make the scheduling decisions. I understand that this due to the package that my department has purchased but it is an issue with my use of the software.
The second issue I have is the ease of use for scheduling is not that user friendly. I have to try things a couple of times to figure out the right way to do things. That said customer service is excellent and has always helped me figure out any issues I may have.

Antwort des Softwareanbieters

von PetalMD an 11.6.2018

Hello Fiona,

Thank you for your positive review of our customer service!

As for your current package, if you feel the Advanced plan (automated scheduling) could be useful for you and your group, do not hesitate to write to us at info@petalmd.com or to book a custom demo :
https://www.petalmd.com/en-ca/scheduling-software-demo

  • Quelle des Nutzers 
  • Bewertet am 17.3.2018
Verifizierter Rezensent
Very elegant, extremely functional
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 6.12.2019

"Great but expensive "

Kommentare: I mostly enjoyed the ability to share the calendars through this product on my different other calendar organizers, this was done in style for sure.

Vorteile: Design is elegant and intuitive with colour coding and the like, very easy to use, synchronized with different calendars easily with no hassle which is a huge plus, messaging service was very well integrated.

Nachteile: Main thing was cost, our hospital had to move to a much inferior product because if the significant increase in the cost of service.

  • Quelle des Nutzers 
  • Bewertet am 6.12.2019
Jim D.
MD
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    1/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 13.3.2018

"Clunky would be an exaggeration when trying to be positive"

Vorteile: that both hospitals I work at share this software. Of course, that stops march 31 when one hospital leaves Petal

Nachteile: it is dysfunctional! If I post a shift for trade I cannot then choose that shift in exchange for a trade with someone else - it prevents me from doing exactly what I have requested. I have to remove my trade request in order to make a trade! Shifts up for trade are not visible on a calendar. I have to keep switching from the list of trades up on marketplace to my calendar then to the group calendar to see if some can accommodate the switch. Otherwise i have to click on each individual to see if they are free - incredibly painful! I usually end up getting our Petal manager/scheduler to make the changes because it is otherwise so hard

Antwort des Softwareanbieters

von PetalMD an 11.6.2018

Hello Jim,

It's unfortunate that the hospitals you work in will no longer be using PetalMD. We're truly sorry for the situation. Please know that we took note of your comments regarding the shift trade feature and that we are currently looking into ways to upgrade it. At the moment you still can initiate only 1 transaction by shift, but you can send it to multiple members in the same requests. We are still concentrating on improving this feature.

To show the marketplace offer in your personal calendar, you can select this option via the display button in your personal calendar. This option will remain the default, so no need to shuffle between your calendar and trade section. Thanks for your comments.

  • Quelle des Nutzers 
  • Bewertet am 13.3.2018