TheWorxHub

Efficient!

Kommentare: My job is much more efficient and productive now!

Vorteile:

As an employee who takes requests for maintenance, housekeeping, telecom, etc. it makes it so much easier to be able to give requestors access to enter their own tickets vs. the phones ringing off the hook and trying to relay requests. It was very easy to learn how to use and it's quick to give others access to various roles. The reports are very customizable and are an efficient tool to use.

Nachteile:

There is nothing I dislike since I've begun using this software!

We are overall pleased with WorxHub

Kommentare: WorxHub is an essential tool for our campus and we are overly pleased with the product

Vorteile:

Dashboard frendly Ease of access Reports generated Ease of billable work

Nachteile:

Down time due to software issues Unable to delete Staff/Contractor/Supplier information

WorxHub review

Kommentare: Overall the software works well for our needs. It is easy to use, easy to set up, simple for staff to understand.
The software helps keep my staff on track with request and with PMs.
It also help track cost that can be used at budget time.

Vorteile:

The software has PM procedures built in, when you set up PM you can choose to use this procedures or they help you in building your own. The easy of setting up the program Worxhub staff was great to work with The easy of using the software, easy for my staff to learn to use.

Nachteile:

Sometime the Category and Subcategory does not fit. Worxhub does not have an interface for Bio-med test equipment to communicate data to worxhub, it has to be enter manually.

Best work order management system I've used.

Kommentare: WorxHub is the tool that we use to manage all the work requests from team members, residents and management. It keeps our Environmental Services Department organized, lets us know when a piece of equipment is in need of Preventative Maintenance, like a filter change, and allows us to document how and when a task was done and how long it took.

Vorteile:

WorxHub has multiple areas for our users to identify what kinds of work needs to be done. Either housekeeping or maintenance. Tracks assets in aging them or maintenance that needs to be done or has been done.

Nachteile:

It can be a little slow at times in its response serverwise, but over all not alot of cons.

Amazing software

Kommentare: Great product and amazing customer service. Customer Service is always willing to assist with any issues and they are very friendly.

Vorteile:

It is very user friendly and I am able to go in and create barcodes or set up work orders to track how work is being completed on a daily basis.

Nachteile:

I wish that you were able to scan a barcode and it track who was where. It would be more beneficial for when an employee goes into an area.

WorxHub Benefits

Kommentare: Easy to use for management and maintenance

Vorteile:

WorxHub keeps track of all order work orders and makes recurring tasks easy to manage. Billing is a breeze and lets us know when things are overdue.

Nachteile:

No issues in our experience , everything ok.

Worxhub 2023

Vorteile:

ease of use. mobile possibilities. multiple users. printing. good record keeping.

Nachteile:

Early mornings the mobile version will not load or it will assign wrong person even though correct person selected or it will go back a work order so you end up assigning a different person to the one you already assigned before.

Samartitas

Kommentare: i love useing the work hubs on a daily basis

Vorteile:

lets my staff see real time for repairs to better service the residents

Nachteile:

there is not i don't like about work hubs tabs to break down the rooms by job

Ivan Sexton Review

Kommentare: Powerful tool Worxhub is. Streamlined the maintenance tasks. Equipment no longer gets forgotten about and neglected. etc, etc

Vorteile:

Worxhub is a powerful database and has streamlined this department.

Nachteile:

One feature I do not like about Worxhub is there is no easy way to assign multiple work orders to one maintenance tech from the pending tab. Once a pending work order is accepted it's possible but by then you've made 11 clicks with a mouse per work order.

team leader housekeeping

Kommentare: love it getting ready to lean more how to do calendars

Vorteile:

love being able to just hand out workloads to remember

Nachteile:

nothing very easy to use help me a lot with handing out work load to team members

Worxhub best for ease of use

Kommentare: 5 star in all areas honestly. Easy to navigate reports, questions, following requests from start to finish, easy to help others navigate when they first use, easy to make changes or deletions.

Vorteile:

Implementation was super easy compared to my original thoughts. Ease of use is off the charts. Important when asking others to embrace change.

Nachteile:

I honestly do not have a con. Price could always be little lower but in comparison to other programs it is still in line.

Worxhub the hub that works for you

Kommentare: I can't say That I have had any problem with the service.

Vorteile:

Easy to manage. Great for communication. Good for details. I work in a clink and like that it offers me the option of letting my job know if this is in compliance with who were certified with.

Nachteile:

Can't say, because I don't use enough features my job does not require me to use the other features.

yes a review

Kommentare: work hub tracks and assist in performing multiple tasks

Vorteile:

for maintenance it is a good tool for tracking preventative and on going work.

Nachteile:

i have no negative opinions(works very well0

Exceptional

Kommentare: Use of WorxHub has totally automated our maintenance request process

Vorteile:

I primarily am involved in managing our front desk team who are requestors. This product was exceptionally easy to rollout and to use on a daily basis

Nachteile:

Setup was time intensive but was well worth it for the ease of daily use

WorxHub Software

Kommentare: Great program - easy to use, and even easier to teach others to use.

Vorteile:

I love the ease of putting in work order requests through Worxhub. I can see when they have been received, as well as get an email when they have been completed. I share log in info with staff and they no longer have to come to me with their issues, I encourage them to enter themselves.

Nachteile:

What I do not like about Worxhub is the unaccountability of the preventative maintenance program. Tasks are easily bypassed by staff for another day. I understand it is the managers job to follow up, but sometimes these tasks add up quickly.

Go Worxhub!

Kommentare: Much better than previous product.

Vorteile:

Easy to use and teach. Very helpful to track and produce compliance documents. Photo files helpful.

Nachteile:

Search feature seems complicated. hard to narrow down search.

work order tracking

Kommentare: i think its great software,it encompasses everything i need in the program to facilitate our needs

Vorteile:

ease ability to use,to track your work your time

Nachteile:

i dont like that it takes 3 steps to create pick up and another to complete,very time consuming ,would like to see in fewer steps

Hospice Facility Review

Kommentare: My situation was rather unique in that I had nothing to start with. Creating our locations, and assets was a time consuming task. For those that currently have a CMMS system the transition would be rather easy. I also want to mention the training and support documents were very helpful.

Vorteile:

The primary objective was to get a handle on our compliance needs. Fire suppression & alarm system testing, emergency lights, emergency power systems, etc. Many of these inspection \ testing requirements are available in a template form for easy implementation.

Nachteile:

In reality every location contains assets, and every asset (equipment) is comprised of sub-assemblies and parts. It would be nice to reference common used parts for each piece of equipment. Such as bearings, belts, filters, hoses, and fluids. This really helps control parts inventories. To be fair I did not purchase the inventory modules so maybe this is included in that system.

Healthcare Approved System

Kommentare: I'm very pleased with Worxhub it has reduced techs response time since we went to mobile devices; no more coming back to the shop to see if any more work orders have been printed out and ready to be done.

Vorteile:

I like that I can go to one place to see all work orders, inventory and PMs. Able to create master PM templates in order to create multiple PMs instead of re-type one over and over again.

Nachteile:

My least favorite is when work orders are assigned to TEAMS that in worxhub it's listed in the Pulse page under Unassigned work orders when they are assigned.

Rating the WorxHub- 9-28-2022

Kommentare: I think it is a positive one...
(It is easier to use and is user friendly if you know where to record your info.)

Vorteile:

We had to gather all of the Assets and Assign a Date, and Value

Nachteile:

If the Asset recorded is incomplete- No Value, No Dates, Has absolutely No Value to Me or My Company...

Facilities and Campus operations and maintenance solution

Kommentare: This suite of solutions have enabled us to reduce time on transportation needs, simplify room booking, validate expenses on maintenance, and convert from being reactive to proactive by managing recurring and scheduled preventative maintenance work orders. Our organization has adopted bar coding of assets which saves time tracking assets and helps account for repaired, replaced, and misplaced assets.

Vorteile:

The Worx-hub software and suite of solutions is of exceptional value and very user friendly. Like any other system or activity, what you put into it, you will get out of it. The system is scalable and interfaces well with multiple hardware platforms. Ease of use for end users is exceptional. Our end users include residents with little to no experience, staff with basic to moderate computer systems experience too our fully engaged maintenance and operations staff.

Nachteile:

The most challenging aspect of the software, like any other, is the initial data entry of assets, products and systems, where none previously existed. It would have been far better if we had the ability to port over data.

Great Product, Great Customer Service

Kommentare: Organization in tracking everything that happens. Works great for labor tracking to assess time allotment and needs, budgeting and reserves studies. Utilizing WorxHub allows you know your stuff...ALL your stuff.

Vorteile:

The shear expanse of what WorxHub can manage is vast. It can organize and extrapolate information for real time up to date reporting with astounding accuracy, resulting in expedited action when maintaining facilities. The greatest challenge for a Facilities Manager is , the unexpected, which WorxHub removes a large portion of.

Nachteile:

Customization, this system has preloaded items that cannot be removed, you just have to look past them.

WorxHub has a been helpful to our organization

Kommentare: When our "new at the time" FS Director introduced this product, is was met with uncertainty, but it has been extremely helpful to have the ability to submit real-time requests and get quick responses. The training time to get staff and residents on board and using it correctly didn't take nearly as long as many expected.

Vorteile:

No more paper! Requests are submitted and can be accessed immediately by maintenance, IT or EVS staff.

Nachteile:

It would be nice if my personal info populated into the "requested by" section.

Good stuff

Kommentare: Worxhub is good stuff. I feel like it can make the difference between a regular everyday maintenance department and an organized, efficient maintenance team.

Vorteile:

If used correctly it can keep up with everything that has been done in any location on our 100 acre property.

Nachteile:

When going around the Wifi connections may change and cause the mobile version to not function correctly. On the desktop version there is a regular freezing while trying to do anything. Would like the funtion to search for items in the details seperately from the description.

Maintenance Management Monster

Kommentare: My overall experience has been great. The software has been critical in keeping track of time spent on work orders..

Vorteile:

The level of priority management for work orders is extremely useful in allowing us to keep requestors informed on the status of work orders they generate.

Nachteile:

Based on our needs and what we use the software for there is none I can think of at the moment.