Dolphin Imaging Plus
von Dolphin Imaging3.6/5 16 Bewertungen
Durchschnittliche Bewertung16 Bewertungen
- Gesamt 3.6/5
- Benutzerfreundlichkeit 3.9/5
- Kundenservice 3.6/5
- Funktionen 3.9/5
- Preis-Leistungs-Verhältnis 3.5/5
- Gratis Testen Nein
Angaben zum Hersteller
- Dolphin Imaging
- Gegründet 1988
- Chatsworth, CA
Über Dolphin Imaging Plus
Imaging software for managing patient pictures and X-rays that helps communicate treatment plans and ideas to patients.
Dolphin Imaging Plus Funktionen
Die hilfreichsten Reviews für Dolphin Imaging Plus
Bewertet am 22.5.2019
Cost effective and time saving tool
Kommentare: Saves time and costs. Makes one person able to handle different requests form a customer- patient.
Vorteile: Software represents multiple tools in one. Different aspects of daily activities ( administrative and professional) are gathered under one toll which makes pulling out necessary data timely and efficient. Some of the perks are treatment cards, imaging and financial information available for all users. Also, keeping financial information attached for each patient and possibility of extracting reports such as payment summary and walkout statement are lifesaving when it comes to explaining to a patient what are they financial obligations.
Nachteile: It could take a while to train new employee how to use this software. The main obstacle comes from complexity of the software itself. Facts that you have all different aspects united under one program makes training little bit longer and more demanding for non experienced staff.
Bewertet am 14.9.2017
Very widely used in the dental/orthodintic industry.
Kommentare: Although costly, the usefulness of Dolphin Imaging and Management solutions allows the program to pay for itself.
- Intuitive design, great interface once fully understood.
- Treatment cards serve as personalized mini databases for each patient, recording all visits, treatment types, and dental hardware used. This helps track costs, and treatment duration for each patient.
- Data can be accessed remotely from home, or from a different practice.
Nachteile: Can be difficult to implement and use without costly training. The program itself is costly, and if located in Canada, trainers are most likely flown in from the USA which can add to the cost. It is best to get all employees on board at once, as the initial day (setup, assessment, travel) costs the most.
Bewertet am 9.7.2018
Best customer service!
Kommentare: The support staff is always the person to call, to fix any problems, or concerns we have!
Vorteile: I always get the best customer service, especially. He is always able to fix any concerns we have, and he if he can't he will make sure to send in a request for them to fix any bugs.
Nachteile: When Orthotrac does an update, Dolphin doesnt work with them, so sometimes our systems will be off for a little bit.
Bewertet am 16.3.2018
Dolphin Imaging has been a source of constant errors and calls to tech support.
Kommentare: It's potentially a powerful software, but their customer support is extremely poor and there are common and sudden issues popping up so often there's no way to justify any benefits received from choosing Dolphin over any number of other options.
Vorteile: When it works properly, Dolphin has a wide array of features and quick navigation. It also makes a cute Dolphin cry when you launch it.
Nachteile: We have had numerous issues with Dolphin suddenly not working, office-wide or workstation specific. When contacting Dolphin about these issues there is often a wait, and the tech agents are slow to respond. I have had live chat agents admit that they handle multiple clients at one time, explaining the slow responses and long delays in help. Even worse, when they are actually paying attention to you they often do not resolve the issue quickly, or sometimes at all. I can't possibly recommend this software based on my experiences.
Bewertet am 10.4.2018
Dolphin Imagine is great!
Vorteile: Easy use, very organized, you can show patients their before and after pictures of each view. The layout makes it so you can see each view of the patients mouth and facial shots.
Nachteile: Sometimes the x rays come out a little blurry, but all you have to do is enhance them and they come out fine.