Durchschnittliche Bewertung

16 Bewertungen
  • Gesamt 3.6/5
  • Benutzerfreundlichkeit 3.9/5
  • Kundenservice 3.6/5
  • Funktionen 3.9/5
  • Preis-Leistungs-Verhältnis 3.5/5

Produktinformationen

  • Gratis Testen Nein

Angaben zum Hersteller

  • Dolphin Imaging
  • http://www.dolphinimaging.com/
  • Gegründet 1988
  • Chatsworth, CA

Über Dolphin Imaging Plus

Imaging software for managing patient pictures and X-rays that helps communicate treatment plans and ideas to patients.

127099

Dolphin Imaging Plus Funktionen

  • 2D-Imaging
  • 3D-Imaging
  • Behandlungsplanung
  • Bildanalyse
  • Datenimport/-export
  • Kalibriermanagement
  • Video-Unterstützung

Die hilfreichsten Reviews für Dolphin Imaging Plus

Cost effective and time saving tool

Bewertet am 22.5.2019
Stefani S.
Dental Office Assistant
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Saves time and costs. Makes one person able to handle different requests form a customer- patient.

Vorteile: Software represents multiple tools in one. Different aspects of daily activities ( administrative and professional) are gathered under one toll which makes pulling out necessary data timely and efficient. Some of the perks are treatment cards, imaging and financial information available for all users. Also, keeping financial information attached for each patient and possibility of extracting reports such as payment summary and walkout statement are lifesaving when it comes to explaining to a patient what are they financial obligations.

Nachteile: It could take a while to train new employee how to use this software. The main obstacle comes from complexity of the software itself. Facts that you have all different aspects united under one program makes training little bit longer and more demanding for non experienced staff.

Very widely used in the dental/orthodintic industry.

Bewertet am 14.9.2017
Palvinder K.
Student - Othodontic Consultant
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Although costly, the usefulness of Dolphin Imaging and Management solutions allows the program to pay for itself.

Vorteile: - Intuitive design, great interface once fully understood.
- Treatment cards serve as personalized mini databases for each patient, recording all visits, treatment types, and dental hardware used. This helps track costs, and treatment duration for each patient.
- Data can be accessed remotely from home, or from a different practice.

Nachteile: Can be difficult to implement and use without costly training. The program itself is costly, and if located in Canada, trainers are most likely flown in from the USA which can add to the cost. It is best to get all employees on board at once, as the initial day (setup, assessment, travel) costs the most.

Best customer service!

Bewertet am 9.7.2018
Erika S.
treatment coordinator
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The support staff is always the person to call, to fix any problems, or concerns we have!

Vorteile: I always get the best customer service, especially. He is always able to fix any concerns we have, and he if he can't he will make sure to send in a request for them to fix any bugs.

Nachteile: When Orthotrac does an update, Dolphin doesnt work with them, so sometimes our systems will be off for a little bit.

Dolphin Imaging has been a source of constant errors and calls to tech support.

Bewertet am 16.3.2018
Tyler L.
Technical Support Specialist
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
1/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It's potentially a powerful software, but their customer support is extremely poor and there are common and sudden issues popping up so often there's no way to justify any benefits received from choosing Dolphin over any number of other options.

Vorteile: When it works properly, Dolphin has a wide array of features and quick navigation. It also makes a cute Dolphin cry when you launch it.

Nachteile: We have had numerous issues with Dolphin suddenly not working, office-wide or workstation specific. When contacting Dolphin about these issues there is often a wait, and the tech agents are slow to respond. I have had live chat agents admit that they handle multiple clients at one time, explaining the slow responses and long delays in help. Even worse, when they are actually paying attention to you they often do not resolve the issue quickly, or sometimes at all. I can't possibly recommend this software based on my experiences.

Dolphin Imagine is great!

Bewertet am 10.4.2018
Gretchen N.
Orthodontics Assistant
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Easy use, very organized, you can show patients their before and after pictures of each view. The layout makes it so you can see each view of the patients mouth and facial shots.

Nachteile: Sometimes the x rays come out a little blurry, but all you have to do is enhance them and they come out fine.

Lies weitere Bewertungen