--- description: Detaillierte Informationen über Health Cloud zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [CRM Software für das Gesundheitswesen](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.com.de/software/172299/health-cloud Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/172299/health-cloud?page=2) > Mit Salesforce Health Cloud kannst du Patienten- und Mitgliederbeziehungen zu neuen Höhen führen. > > Bewertung: **4.5/5** von 28 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Health Cloud? Gesundheits- und Life-Science-Unternehmen jeder Größe und Art, die die Produktivität der Mitarbeiter steigern, im gesamten Ökosystem zusammenarbeiten sowie Patienten und Mitglieder einbinden möchten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 28 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Salesforce - **Region**: San Francisco, USA - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: 350,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - 21 CFR Part 11-Compliance - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Arzt-Management - Aufgabenmanagement - Behandlungsplanung - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandsverfolgung - Bestell-Management - Confirmations/Reminders - Daten-Import / -Export - Dokumentenmanagement - EMR / EHR - Einkauf & Empfang - Elektronische Datenerfassung - Elektronische Unterschrift - Elektronische Zahlungen - Erinnerungen - Fall-Management - Finanzmanagement - Formularverwaltung - Für medizinische Zwecke - Inventarverwaltung - Kontaktmanagement - Kundenportal - Leadmanagement - Medizinische Abrechnung - Mehrere Standorte - Mobiler Zugriff - Patientenkommunikation - Patientenmanagement - Patientenportal - Patientenüberwachung - Pflegeplan-Management - Pipeline-Management - Produktkennzeichnung - Provisionsmanagement - Rechnungsmanagement - Reklamationsabwicklung - Richtlinien Managemen- - SMS-Nachrichtenversand - Self-Service Portal - Terminplanung - Terminplanung - Terminverwaltung - Versuchsaufbau - Verwaltung von Versicherungspolicen - Workflow-Management ... und 28 weitere Funktionen ## Integrationen (1 insgesamt) - Tableau ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [CRM Software für das Gesundheitswesen](https://www.capterra.com.de/directory/30976/healthcare-crm/software) ## Ähnliche Kategorien - [CRM Software für das Gesundheitswesen](https://www.capterra.com.de/directory/30976/healthcare-crm/software) - [Patientenmanagement Software](https://www.capterra.com.de/directory/30780/patient-management/software) - [Patientenbindung Software](https://www.capterra.com.de/directory/31085/patient-engagement/software) - [Fallmanagement Software für Patienten](https://www.capterra.com.de/directory/30590/patient-case-management/software) - [Clinical Trial Software](https://www.capterra.com.de/directory/10035/clinical-trial-management/software) ## Alternativen 1. [Jane](https://www.capterra.com.de/software/178984/jane-app) — 4.8/5 (499 reviews) 2. [BestoSys](https://www.capterra.com.de/software/144398/bestosys) — 4.8/5 (293 reviews) 3. [Pabau](https://www.capterra.com.de/software/140062/pabau-crm) — 4.6/5 (616 reviews) 4. [EHRYourWay](https://www.capterra.com.de/software/118789/ehr-your-way) — 4.9/5 (527 reviews) 5. [Epic](https://www.capterra.com.de/software/122278/epiccare-emr) — 4.4/5 (449 reviews) ## Nutzerbewertungen ### "Salesforce Health Cloud: Powerful Patient Management Platform with a Steep Learning Curve" — 4.0/5 > **Verifizierter Rezensent** | *21. April 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: What I like most about Salesforce Health Cloud is how well it centralizes patient information and makes it easier for care teams to coordinate everything in one place. Having all patient data, interactions, and care plans in a single system really improves visibility and reduces the need to switch between multiple tools. In terms of data management, it does a strong job of organizing complex patient information in a structured way. It’s especially useful for tracking care history and making sure everyone involved has access to the same updated information. Reporting is also quite powerful. You can build detailed dashboards and reports that help track patient outcomes, care progress, and operational metrics. This makes it easier for teams to make data-driven decisions. From a scheduling perspective, it helps coordinate appointments and care activities more efficiently, reducing manual effort and improving communication between care providers. The platform is generally easy to use once you get familiar with it, especially if you already have experience with Salesforce products. The UI can feel complex at first, but it becomes more intuitive over time. In terms of value for money, it’s more suitable for larger healthcare organizations since it’s a premium enterprise solution, but it delivers strong value when used at scale. Customer support is reliable, and there’s a large ecosystem of documentation and community resources, which helps when issues come up. As for bugs and issues, it’s generally stable, though like any large enterprise system, occasional performance delays or configuration complexity can happen depending on how it’s set up. > > **Nachteile**: One of the main drawbacks of Salesforce Health Cloud is that it can feel quite complex, especially during initial setup and onboarding. It’s not always intuitive for new users, and it often requires training to use effectively. Another challenge is the overall ease of use. While it becomes more manageable over time, the interface can feel cluttered due to the number of features and configurations available, which can be overwhelming for smaller teams or less technical users. In terms of value for money, it can be expensive, especially for smaller healthcare organizations. A lot of the advanced capabilities require additional customization or add-ons, which increases the overall cost. Reporting and data management are powerful, but setting them up properly often requires technical expertise or admin support. It’s not always straightforward to configure without help. There can also be occasional performance or configuration issues, particularly in heavily customized environments, which can slow down workflows or require troubleshooting. Overall, while it’s a strong platform, it does come with a learning curve and complexity that may not suit every organization. ----- ### "Give them a try\! Great job Health Cloud\!" — 5.0/5 > **Joshua** | *29. Januar 2026* | Medizinische Geräte | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: How helpful the customer service was, very informational and patient while I had my questions and concerns answered, very easy to get used to and I love it > > **Nachteile**: It honestly had some buggy issues, nothing major but should be looked at . Honestly other than that I had no issues > > Overall was exciting and also such a relief to have a simple platform to use very new user friendly ----- ### "SalesForce Health Cloud is the BEST\!" — 5.0/5 > **Melissa** | *2. Juni 2025* | Versicherung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The ease of use. The compatibility the system has with other applications and the amount of functionality the system has. The ability to personalize the system to accommodate the needs of the user is wonderful. > > **Nachteile**: The IT support system. It seems as though they weren't familiar with the design of our specific data system platform and usage, therefore they were unable to assist with many issues that we were experiencing. > > Our company has enjoyed using Health Cloud. We have specific requirements that were needed for the data we are tracking, and Health Cloud was the perfect system for this. The platform was custom built to accommodate our needs. ----- ### "Awesome experience" — 5.0/5 > **Verifizierter Rezensent** | *23. März 2026* | Buchhaltung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The "Patient 360" View This is the most praised feature in almost every review. It pulls data from Electronic Health Records (EHR), insurance claims, and even wearable devices into one screen. The Benefit: You don't have to hunt through five different systems to see a patient’s history. You see their clinical data alongside their communication preferences and "Social Determinants of Health" (like whether they have reliable transportation to appointments). > > **Nachteile**: The "Implementation Heavyweight" Setting up Health Cloud isn't a "plug-and-play" experience. The Issue: Mapping clinical data from legacy EHRs (like Epic or Cerner) into the Salesforce data model is notoriously difficult. It often requires expensive middleware (like MuleSoft) and specialized consultants to get it right. Review Tip: You could mention that the initial setup period was longer and more resource-intensive than your team originally anticipated. > > The Initial Hurdle: Most users describe the first 6 months as "intense." Between data migration from old EHRs and staff training, the learning curve is steep. ----- ### "Strong management tool" — 3.0/5 > **Chanda** | *24. März 2026* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: What I liked most about Health Cloud was that it gave a more complete view of patient information in one place. It made it easier to keep track of interactions, coordinate communication, and stay more organized instead of jumping between different systems. I also liked the reporting and customization options once I became more familiar with the platform. > > **Nachteile**: What I liked least was that it can feel complex in the beginning. There is definitely a learning curve, and some parts of the system are not as intuitive as they could be. It can also take time to set things up the way your team wants, especially if you need specific workflows or reporting. > > my experience with Health Cloud was positive. It helped with organization, visibility, and managing patient related information in a more structured way. The biggest challenge was getting comfortable with all of the features at first, but once I learned the system better, it became much more useful in day to day work. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/172299/health-cloud?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/172299/health-cloud) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Strukturierte Daten