--- description: Detaillierte Informationen über Health Cloud zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [CRM Software für das Gesundheitswesen](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.com.de/software/172299/health-cloud Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/172299/health-cloud?page=2) > Mit Salesforce Health Cloud kannst du Patienten- und Mitgliederbeziehungen zu neuen Höhen führen. > > Bewertung: **4.4/5** von 62 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Health Cloud? Gesundheits- und Life-Science-Unternehmen jeder Größe und Art, die die Produktivität der Mitarbeiter steigern, im gesamten Ökosystem zusammenarbeiten sowie Patienten und Mitglieder einbinden möchten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 62 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Salesforce - **Region**: San Francisco, USA - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: 350,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - 21 CFR Part 11-Compliance - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Arzt-Management - Aufgabenmanagement - Auftragsmanagement - Behandlungsplanung - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandsoptimierung - Bestandsverfolgung - Bestell-Management - Compliance-Verfolgung - Confirmations/Reminders - Dashboard - Daten-Import / -Export - Dokumentenmanagement - E-Mail-Management - EMR / EHR - Einkauf & Empfang - Elektronische Datenerfassung - Elektronische Unterschrift - Erinnerungen - Fall-Management - Formularverwaltung - Für medizinische Zwecke - Goal Setting/Tracking - Inventarverwaltung - Kampagnenmanagement - Kontaktmanagement - Kundenportal - Leadmanagement - Medizinische Abrechnung - Mehrere Standorte - Mobiler Zugriff - Patientenakten-Aufzeichnungen - Patientenmanagement - Patientenportal - Pflegeplan-Management - Pipeline-Management - Produktkennzeichnung - Provisionsmanagement - Reklamationsabwicklung - SMS-Nachrichtenversand - Terminplanung - Terminplanung - Terminverwaltung - Third-Party Integrations - Verwaltung von Versicherungspolicen - Workflow-Management ... und 28 weitere Funktionen ## Integrationen (1 insgesamt) - Tableau ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [CRM Software für das Gesundheitswesen](https://www.capterra.com.de/directory/30976/healthcare-crm/software) ## Ähnliche Kategorien - [CRM Software für das Gesundheitswesen](https://www.capterra.com.de/directory/30976/healthcare-crm/software) - [Patientenmanagement Software](https://www.capterra.com.de/directory/30780/patient-management/software) - [Patientenbindung Software](https://www.capterra.com.de/directory/31085/patient-engagement/software) - [Fallmanagement Software für Patienten](https://www.capterra.com.de/directory/30590/patient-case-management/software) - [Clinical Trial Software](https://www.capterra.com.de/directory/10035/clinical-trial-management/software) ## Alternativen 1. [Jane](https://www.capterra.com.de/software/178984/jane-app) — 4.8/5 (534 reviews) 2. [BestoSys](https://www.capterra.com.de/software/144398/bestosys) — 4.8/5 (293 reviews) 3. [Pabau](https://www.capterra.com.de/software/140062/pabau-crm) — 4.7/5 (647 reviews) 4. [Epic](https://www.capterra.com.de/software/122278/epiccare-emr) — 4.4/5 (456 reviews) 5. [EHRYourWay](https://www.capterra.com.de/software/118789/ehr-your-way) — 4.9/5 (529 reviews) ## Nutzerbewertungen ### "Efficient healthcare CRM" — 4.0/5 > **Aryan Gautam** | *24. Juli 2026* | Computer-Software | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: ability to provide a complete, 360-degree view of patient information in one place. It makes it easier to manage patient relationships, coordinate care, and track interactions across different teams. > > **Nachteile**: initial setup and customization can be complex and time-consuming, especially for organizations with unique workflows. ----- ### "Salesforce Health Cloud: Powerful Patient Management Platform with a Steep Learning Curve" — 4.0/5 > **Verifizierter Rezensent** | *21. April 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: What I like most about Salesforce Health Cloud is how well it centralizes patient information and makes it easier for care teams to coordinate everything in one place. Having all patient data, interactions, and care plans in a single system really improves visibility and reduces the need to switch between multiple tools. In terms of data management, it does a strong job of organizing complex patient information in a structured way. It’s especially useful for tracking care history and making sure everyone involved has access to the same updated information. Reporting is also quite powerful. You can build detailed dashboards and reports that help track patient outcomes, care progress, and operational metrics. This makes it easier for teams to make data-driven decisions. From a scheduling perspective, it helps coordinate appointments and care activities more efficiently, reducing manual effort and improving communication between care providers. The platform is generally easy to use once you get familiar with it, especially if you already have experience with Salesforce products. The UI can feel complex at first, but it becomes more intuitive over time. In terms of value for money, it’s more suitable for larger healthcare organizations since it’s a premium enterprise solution, but it delivers strong value when used at scale. Customer support is reliable, and there’s a large ecosystem of documentation and community resources, which helps when issues come up. As for bugs and issues, it’s generally stable, though like any large enterprise system, occasional performance delays or configuration complexity can happen depending on how it’s set up. > > **Nachteile**: One of the main drawbacks of Salesforce Health Cloud is that it can feel quite complex, especially during initial setup and onboarding. It’s not always intuitive for new users, and it often requires training to use effectively. Another challenge is the overall ease of use. While it becomes more manageable over time, the interface can feel cluttered due to the number of features and configurations available, which can be overwhelming for smaller teams or less technical users. In terms of value for money, it can be expensive, especially for smaller healthcare organizations. A lot of the advanced capabilities require additional customization or add-ons, which increases the overall cost. Reporting and data management are powerful, but setting them up properly often requires technical expertise or admin support. It’s not always straightforward to configure without help. There can also be occasional performance or configuration issues, particularly in heavily customized environments, which can slow down workflows or require troubleshooting. Overall, while it’s a strong platform, it does come with a learning curve and complexity that may not suit every organization. ----- ### "Excellent platform for HealthCare providers" — 5.0/5 > **Soundararajan** | *14. April 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Salesforce health cloud(SFHC) platform is an excellent application which provides 360-degree view of each customer. From clinical data and appointment histories to communication preferences and social determinants, everything is easily accessible in one intuitive interface. We use SFHC extensively in our org to capture customer details, funding, careplan, workorder, schedules, service resources. > > **Nachteile**: What I liked least about Health Cloud is the implementation complexity and cost. At times the application is very slow > > Overall our org is very happy in implementing SFHC to replace one of the legacy health care application. It provides opportunity to integrate with various modern applications such as D365 for billing, Successfactors for onboarding etc., ----- ### "A Robust Healthcare Platform with Strong Capabilities and a Few Hurdles" — 4.0/5 > **Leslie** | *5. August 2026* | Finanzdienstleistungen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: What stood out most to me about Health Cloud was how well it brings everything together. The Patient 360 view is a real highlight—it gives you a complete picture of each patient's history and interactions without having to jump between screens. It also connects smoothly with other Salesforce tools, and the reporting and customization options are quite powerful. Once you get it properly configured, it becomes an incredibly useful asset for any care team. > > **Nachteile**: The initial setup, though, is no small task. Integrating it with our existing systems and moving over large volumes of data took considerable effort. Some of the customization options assume a fair amount of technical know-how, and there's a noticeable learning curve for new team members. I also found that performance can lag occasionally when dealing with very large patient files. > > On the whole, I’ve been quite satisfied with Salesforce Health Cloud. It’s a dependable, feature-rich platform that makes it much easier to keep patient information organized and to manage day-to-day operations. Getting it up and running does require time and careful planning, but the payoff in the long run has been well worth it. I’d definitely recommend it to healthcare organizations that want a scalable solution—especially those already working within the Salesforce ecosystem. ----- ### "Health Cloud Could Be a Good Tool" — 3.0/5 > **Michael** | *12. August 2026* | Bildungsmanagement | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: A centralized repository for Health Cloud practitioners. This could be one stop shop for data sharing. > > **Nachteile**: A one stop shop for data sharing has it own risk. If there isn't a redundant resource in the event this repository is compromised, then we are dead in the water. > > My overall experience with this cloud tool is middle of the road. I like the idea of the tool; however I think it doesn't have redundancy for peace of mind. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/172299/health-cloud?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/172299/health-cloud) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Strukturierte Daten