Durchschnittliche Bewertung

49 Bewertungen
  • Gesamt 2.9 / 5
  • Benutzerfreundlichkeit 3.1 / 5
  • Kundenservice 2.9 / 5
  • Funktionen 2.9 / 5
  • Preis-Leistungs-Verhältnis 2.6 / 5

Produktinformationen

  • Gratis Testen Nein

Angaben zum Hersteller

  • Carestream Dental
  • http://www.carestreamdental.com/us/en

Über CS Imaging

Dental imagining software that helps practitioners deliver correct diagnoses and identify the correct treatment.

CS Imaging Funktionen

  • 2D-Imaging
  • 3D-Imaging
  • Behandlungsplanung
  • Bildanalyse
  • Datenimport/-export
  • Kalibriermanagement
  • Video-Unterstützung

Die hilfreichsten Reviews für CS Imaging

Blast from the past Dental imaging software

Bewertet am 3.10.2017
Brandon W.
Dentist
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
2/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis

Kommentare: Carestream does have good support; Supporting bad software is almost as good as having no support. So a lot of customers must perceive that Carestream is lacking in support when in fact the software is really a Frankenstein Software with mish-mash of programing designed for Windows 1998 and XP. Its 2017 and Windows 10 is very different level of programming.

Vorteile: The software carried us through for the past 10 years.
Well programmed for its time. Uses Eclipse instead of SQL. Isn't Eclipse freeware?

Nachteile: Buying new Server Hardware has its limits and can't compensate for Old programming. Some of the the .ddl are specific to windows XP?
Poor Database - lag of 12 seconds? Google is freakin' faster and Carestream database is internal network.
Complained about software issues since 2011 with no hope of Carestream forming a team to redevelop the Dental Imaging system
When you start using the system, you learn too much about poor software via your tech complaining at least once a week. I fix teeth for a living and I know too much about why Carestream software has problems.
So.... you really think you want to go to CbCt and digital impressions with Carestream? 12 second lag with 2D images..... Would you want to pay staff to wait 15-30min for an image?

Best Dental Practice Software

Bewertet am 19.9.2019
Christopher B.
Dental Hygienist
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've used SoftDent for over 3 years now since I started working at my current dental practice. On top of all of the capabilities of this software and the awesome interface, Carestream also has additional devices that are a must have for the software that can make your practice so much better. For example, the intraoral cameras, digital xray sensors, and CT scanner made by Carestream integrate so well with SoftDent and I use them daily on nearly every patient. I can't imagine ever using another dental software. Once you go SoftDent, you don't go back.

Vorteile: What isn't there to like about this software? This software is an all inclusive dental practice software with tons of features. I love the easy-to-use interface. I have worked in other dental offices before and have used competitor software, such as EagleSoft, and SoftDent is so much better and just overall has a better feel and experience.

Nachteile: I honestly can't think of anything that I don't like about this software.

Poor customer service

Bewertet am 8.12.2017
Alicia L.
Dental Hygienist
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
2 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis

Vorteile: The definition of radiograghs is surperb. That is all I like about it. I think for definition it is better than dentrix. I have been a hygienist for 16+ years and I think for the quality of films it is definitely the best I have seen. It is nice that you can use the radiographic system apart from their software system as far as maintaining records. We use strictly the program only for images. We use digital software. We capture Intra oral films, radiography with a sensor, panos, as well as 3D images. It is great for all of this. All of the images are very well defined.

Nachteile: Kicks you out of program, customer service terrible and takes lots of time. Whenever you have a problem you have to call them and wait on the line as they try and figure out what the problem is.

X-rays

Bewertet am 11.1.2019
Nancy F.
office manage
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I think the customer support is outstanding, they will walk/talk you through any problem you may have. If that doesn't work, they'll remote in and get it figured out for you. Great group of people.

Nachteile: Recently had to get a new sensor and it had to be installed by third party that does it for offices. First thing I was told was this would not be simple, because it never is with Carestream. They were correct. Thought it was done, wasn't, and turned around and came back before getting far away. Thought it was done again because Carestream had them go through the server. Didn't work for all computers. Install is coming back again so all computers can access the program. It's not a bad program, it's just not a great one.

The Benchmark for Orthodontic Software

Bewertet am 26.2.2018
Harold M.
Partner
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I highly recommend Orthotrac to anyone considering purchasing a new Ortho Software Program. I have been a user of Orthotrac for almost 20 years and they have successfully improved any of the deficiencies in the software.

Vorteile: We are a very busy Orthodontic Office with ~ 40 computers running Orthotrac. The program is solid, we rarely need to contact support for any issues. When we do need support they are very willing to remotely connect to our system and solve any problems while we continue to treat patients. One of the most important things to me was finding a comprehensive software with a strong, efficient support department, which this company definitely has. The new charting module is amazing.

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