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Was ist Carestream Dental?

Zahnmedizinische Bildbearbeitungsprogramme, die medizinischem Fachpersonal helfen, korrekte Diagnosen zu liefern und die richtige Behandlung zu identifizieren.

Wer verwendet Carestream Dental?

3D-Imaging-Lösung, die zahnärztlichem Fachpersonal hilft, digitale Modelle zu erstellen, um die Diagnose, Behandlung und Patientenkommunikation durch Bildfreigabe, Anpassung, visuelle Bewertung und mehr zu verbessern.

Carestream Dental Software - 1
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Carestream Dental

Carestream Dental

2,9 (76)
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
69
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3,1 (76)
2,6 (76)
2,8 (76)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
36
Keine Integrationen gefunden
4,1 (368)
4,0 (368)
4,1 (368)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Carestream Dental

Durchschnittliche Bewertung

Gesamt
2,9
Benutzerfreundlichkeit
3,1
Kundenservice
2,8
Funktionen
3,0
Preis-Leistungs-Verhältnis
2,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
26%
4
18%
3
12%
2
8%
1
36%
Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My favorite dental software

5,0 vor 6 Jahren

Kommentare: My overall experience is great! I've been using the software for the last 5 years solid, and before that I used it on and off for 10 years. It is the dental software I found to be easiest to learn.

Vorteile:

I like that you have quick keys on the keyboard, as well as the financial reports that you can generate for the practice.

Nachteile:

Sometimes it throws error codes that prevent you from saving a patient chart.

Alaa
CAD CAM Designer in Jordanien
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Great software to manage and practice dental operations.

5,0 letztes Jahr

Kommentare: Carestream Dental is good for managing dentals but not the best.

Vorteile:

Carestream Dental covers the main functions of the dental field, amazing in 3D images, and manages the patient records.

Nachteile:

Carestream Dental still has bugs, it sometimes stops suddenly.

Frank
Project manager in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Waiting for support

3,0 vor 2 Jahren

Kommentare: Works good, they are strapped for support people so you have to email them a request for installation support

Vorteile:

It works once it is installed. The screens are intuitive and generally work

Nachteile:

Having to wait and schedule needed upgrades is a deal killer. It is a joke to support someone who uses this product and to have to tell them their vendor said they had to wait three weeks for an upgrade that will fix their performance problems.

william
Dentist in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Carestream user

4,0 vor 2 Jahren

Vorteile:

Their ecosystem of products work and integrate well with one another

Nachteile:

Some 3rd party products do not integrate well with sensei in our experience

Alyssa
Office Administrator in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to learn for new users

5,0 vor 2 Jahren

Vorteile:

The product is pretty easy to use and intuitive.

Nachteile:

Sometimes there are still bugs or “known issues” that are usually repaired pretty quickly.

Antwort von Carestream Dental

vor 2 Jahren

Thank you for the positive review, Alyssa. No software is perfect, and we strive to resolve issues quickly. Thank you for being a valued customer and for the great feedback.

Lida
Dentist in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Run away

1,0 letztes Jahr

Kommentare: I should have listen to other dentists and my IT team and never purchased tbis.

Vorteile:

Nothing good , not worth your money, time. No support service.

Nachteile:

I absolutely hate the system, sensors, software, support team.

Crystal
Patient Care Coordinator in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Carestream is practical and useful when it comes to scheduling in the dental industry.

4,0 vor 3 Jahren

Kommentare: Overall I think the software is very practical. It's right to the point, no fancy extra's. It was super easy to learn and to train other teammates. We use this software everyday so it is a key component to our everyday tasks.

Vorteile:

I love how the clipboard and attachments are easily accessible by just right clicking on a patient's appointment. I also like how Carestream support is one phone call away. The reps always help with any concern or question I may have.

Nachteile:

I don't like how it takes so many steps to leave a note on a patient's chart. As scheduling coordinator I like to leave notes about every call I take but this software makes that difficult and time consuming.

Antwort von Carestream Dental

vor 3 Jahren

Thank you for the positive feedback.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Softdent is a sinking ship, horrible support and myriad problems.

2,0 vor 7 Jahren

Vorteile:

This software is cheaper than the other big names in dental practice management software. It works best on Windows XP (yep, you heard that right).

Nachteile:

Softdent has tons of problems. First, if you are using Windows 7 with Server 2012, you'll see all kinds of slowness. You can help it by installing some hotfixes, disabling SMB, LLMNR, and a few other things, but this only speeds it up marginally. Older computers actually run this software faster. When you do need support, Carestream hold times can be upwards of an hour. There are other network drops that happen somewhat frequently. They released a big product update that they later cancelled due to problems, then released another version which didn't solve speed problems.

Jennifer
Jennifer
Owner dentist in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Very poor quality practice management software

1,0 vor 5 Jahren

Kommentare: I only started using Softdent due to taking over a practice that had it in place. I immediately worked towards switching to another software after realizing only days later how bad it was. I would hmstrogly recommend staying away from Softdent.

Vorteile:

I don't have much in the way of positives for this software. I suppose it performed basic tasks you would need for practice management.

Nachteile:

This software was very slow and clunky. It took 4 clicks to do things that should take one click. It was also not user friendly or intuitive.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Carestream is a great program for viewing images.

5,0 vor 7 Jahren

Vorteile:

I like the ease of use of the software. The interface is simple and easy to navigate through without difficulty.

Nachteile:

To see some of the 3D images I would like to the software would require a very expensive graphics card. This is cost prohibitive.

Nancy
office manage in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

X-rays

4,0 vor 6 Jahren

Vorteile:

I think the customer support is outstanding, they will walk/talk you through any problem you may have. If that doesn't work, they'll remote in and get it figured out for you. Great group of people.

Nachteile:

Recently had to get a new sensor and it had to be installed by third party that does it for offices. First thing I was told was this would not be simple, because it never is with Carestream. They were correct. Thought it was done, wasn't, and turned around and came back before getting far away. Thought it was done again because Carestream had them go through the server. Didn't work for all computers. Install is coming back again so all computers can access the program. It's not a bad program, it's just not a great one.

Alicia
Dental Hygienist in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Poor customer service

4,0 vor 7 Jahren

Vorteile:

The definition of radiograghs is surperb. That is all I like about it. I think for definition it is better than dentrix. I have been a hygienist for 16+ years and I think for the quality of films it is definitely the best I have seen. It is nice that you can use the radiographic system apart from their software system as far as maintaining records. We use strictly the program only for images. We use digital software. We capture Intra oral films, radiography with a sensor, panos, as well as 3D images. It is great for all of this. All of the images are very well defined.

Nachteile:

Kicks you out of program, customer service terrible and takes lots of time. Whenever you have a problem you have to call them and wait on the line as they try and figure out what the problem is.

Harold
Partner in USA
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

The Benchmark for Orthodontic Software

5,0 vor 7 Jahren

Kommentare: I highly recommend Orthotrac to anyone considering purchasing a new Ortho Software Program. I have been a user of Orthotrac for almost 20 years and they have successfully improved any of the deficiencies in the software.

Vorteile:

We are a very busy Orthodontic Office with ~ 40 computers running Orthotrac. The program is solid, we rarely need to contact support for any issues. When we do need support they are very willing to remotely connect to our system and solve any problems while we continue to treat patients. One of the most important things to me was finding a comprehensive software with a strong, efficient support department, which this company definitely has. The new charting module is amazing.

Claudia
Patient Coordinator in USA
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Carestream dental is a fairly easy software to use. I've used other software and this is my fav!!!!

4,0 vor 7 Jahren

Kommentare: I love that it's easy to learn and very practical.

Vorteile:

I like that you can dock patients to your staff members to communicate with them and that you can also leave alert notes in patient's account regarding financial, medical and personal information.

Nachteile:

what I least like about this software is that when you call to confirm appointments it doesn't allow you to specify how you confirmed it. Also, when posting patient's there is no way to show that you have already posted payment or procedures to their accounts. It'd be really helpful if they could maybe have a specific color theme for that so you can keep track and stay organized.

Matt
Dentist in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Look elsewhere

2,0 vor 7 Jahren

Vorteile:

There are a nice set of reports that can be run using the software. Really trying to struggle to fill the minimum character requirement... I suppose that those reports are nice...

Nachteile:

The cost is atrocious. I am locked in thru a previous practice owner. Forever. No joke. Once every 2 years or so they supposedly update the software, but these changes are negligible. Also, trying to use this for chairside charting is not an option, the graphics on the odontogram look like an old Atari system.

Juli
Dentist in USA
Medizinische Praxis
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Review of Softdent Practice Management Software

2,0 vor 9 Jahren

Vorteile:

I am familiar enough with it to navigate through the software with ease

Nachteile:

The software is incredibly SLOW. I recently updated all of my computers and server in the office and despite this, the program is painfully slow. If I could only get back the time I've spent watching that darn blue circle go around and around! The IT guy tells me that it has nothing to with my computers or server, it is the software. He does IT work for quite a few dental offices and tells me that he wouldn't recommend anybody purchase the software. He says it may have been a good product 8 years ago, but now there is much better, faster, more user friendly dental software on the market. FYI, this software came with an existing practice that I purchased. I wouldn't have chosen this software myself.

Tracy
Internal Marketing Coordinator in USA
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great

4,0 vor 7 Jahren

Vorteile:

Carestream dental software seems to be fairly easy to use. They try to keep it very user friendly.

Nachteile:

I wish when you marked a patient "confirmed" that it gave the option of how it was confirmed. I've used other software in the past that has given a dropdown menu with items such as "left message w/ adult", "left message w/ child", "left message on voicemail" etc.

Catherine
Treatment coorditator in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Imaging quality great and easy to use!

5,0 vor 7 Jahren

Kommentare: Great quality imaging!

Vorteile:

The ease of loading photos and exporting images easy. With the help of technicians, we were able to load our logo so any images are branded with our office. Software easy to customize!

Nachteile:

I would like comparison photos to expand larger and exporting photos without having to make them PDF files.

sarah
front desk in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

customer service is not the best, long hold times for support

3,0 vor 7 Jahren

Vorteile:

there is really nothing about this software that i like that isn't available with all the other software out there.

Nachteile:

the lack of functionality in the dental practice with multiple providers . the reports and claims forms have multiple errors that cannot be avoided according to support team

Donna
Office Managere in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Inefficient program

1,0 vor 8 Jahren

Kommentare: Software does not support multi-tasking, always have to back out of what I'm doing in order to get to another area of the program. Multiple people cannot access the patients chart at the same time. Old & outdated look & functionality.

Vorteile:

Used it for many years so I am familiar

Nachteile:

Lack of updates and poor customer experience,

German
Dentist
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Useless

1,0 vor 7 Jahren

Nachteile:

Crashes at least once a day, trying to get a solution and guess what? Useless. I will be able to give cons when the situation is fixed meanwhile this program is just a disaster.

Aly
OWNER in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Good hardware and software - IF THEY DON'T change their model

3,0 vor 5 Jahren

Kommentare: The support of the company is highly dependent on the local reps

Vorteile:

Carestream is one of the last scanning companies that provides unlimited support with no annual contract. Their scanning equipment is good and is accurate and fast

Nachteile:

It's not as popular as other companies so it's user base is smaller

Gregory
Dentist in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

DO NOT BUY THIS PRODUCT!!

1,0 vor 6 Jahren

Kommentare: DO NOT PURCHASE THIS PRODUCT!!
We were told that we could take bite wings with the model 8100 and it would bridge into our software and it DOES NOT!! No one at the company wants to take responsibility for the problem and we are stuck with a product that does not work like we were told it would. Get every "promise" in writing!! We have been trying to solve this problem with Carestream for aver 6 months.
We would have given it a zero star if possible... shame on you Carestream

Vorteile:

** DO NO PURCHASE THIS PRODUCT!! There is ZERO customer service

Nachteile:

Their lack of commitment top their product!! After it was installed there was NO follow up visit from rep. No Training from CS.

Robert
Owner
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

TERRIBLE SUPPORT

1,0 vor 8 Jahren

Kommentare: We are an Oral Surgery office and went live with WinOMS on December of 2016 after using Windent for 17 years. Our experience with Customer Support has been terrible! Wait times to get to a Level 1 tech can take upwards of 30 minutes on average, to as much as an hour, and generally requires them to "escalate" the call to a Level 2 tech because they do not have the ability to solve the problem. The Level 2 techs are not available to the calling customer but rather are reached by the Level 1 tech via emailing only. If you are confused, wait, there's more! Once your issue is raised to a level 2 tech it can take an undetermined amount of time for them to solve your problem, requiring you to call back just to see where you stand with a resolution. Had I known this would never have purchased this system. STAY CLEAR OF THIS COMPANY!! YOU'VE BEEN WARNED!!

Vorteile:

NOTHING

Nachteile:

EVERYTHING

gary
DENTIST
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

HORRIBLE OR NO SUPPORT

1,0 vor 8 Jahren

Kommentare: COMPANY HAS NO SUPPORT, WAITING TIME 30 MIN TO 1 HOUR AND MORE, STAY AWAY.

Nachteile:

SUPPORT IS HORRIBLE.