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eBallot
Was ist eBallot?
eBallot ist ein Anbieter von Online-Abstimmungssoftware und -dienstleistungen, der sich auf sichere, geschlossene Abstimmungen spezialisiert hat. Für die Abstimmung stehen eine einfache selbstverwaltete Plattform und ein Full-Service-Abstimmungsmanagement zur Verfügung, das von einem Expertenteam unterstützt wird. Die Anwendung macht deinen Entscheidungsprozess einfach, sicher und effektiv zu gestalten, egal welchen Service du wählst.
Wer verwendet eBallot?
Verbände, Gewerkschaften, K-12, Anwaltskanzleien, Preisverleihungen, Universitäten, Food Festivals usw.
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Bewertungen über eBallot
eBallot Review
Kommentare: The experience has been positive, so nothing negative to report.
Vorteile:
Our organization recently shifted to online voting to elect the [sensitive content hidden] in the interest of making these important decisions more inclusive and accessible. Following a competitive evaluation, eBallot turned out to be the online platform that fit our needs and we are happy with this decision. eBallot provided helpful information during the initial stages of the procurement process to ensure that we could make an informed decision. The platform offers question filtering on ballots, which we need for the election of regional representatives. This important function worked very well during our elections. We made use of their option to administer the election “in-house”, using eBallot for Business with the option to request tech support when necessary. eBallot provided front-end technical training to our staff and administering elections after that point has been a cinch! When necessary, the helpful and dynamic staff are very responsive and make time to meet and help our staff figure out how to use the platform best. Most importantly, the platform works well for members; most users we have heard from describe the platform as easy to use.
Nachteile:
The experience has been positive, so nothing negative to report.
Antwort von eBallot
vor 5 Monaten
Thank you very much for taking the time to leave us a 5-star review! We truly appreciate your feedback and are thrilled to hear about your positive experience. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help.
eballot is more practical and in with the time, they could use a few add ons
Kommentare: the system made it easier to have voting and surveys and also be able to asses them by yourself
Vorteile:
it allows one to vote privately and not risk having their vote to be disregarded . i really enjoyed that about the software, the fact that you can vote online makes one feel at ease that they are doing something and no one will question their decision because its it all online. it is much different to other voting apps as it gives you piece of mind that your vote is safe and private. there are no many glitches which is a good thing.
Nachteile:
have features that allow people to vote using emails and also please include authentication services so that it is visible that the voters in the system belong to the organization that is having the elections there was no referencing to someone if you had a problem within the software like maybe an online buddy to make a way for you to be at ease with the system you are using .
Absolutely the Worst
Kommentare: ABSOLUTELY THE WORST. No phone number for support. Online messenger and they ignore everything you tell them. Rip Off!!
Vorteile:
friendliness of sales rep, price and trial option
Nachteile:
They're a rip off. You sign up for the number of "qualified voters". For us it was 82. The price quoted, billed monthly for 6 months, was $59.94. When an inexperienced data entry made a mistake in the setup, the software jumped from 82 to 150 and would not let it drop back. The billing was to a debit card so there's no recourse or reasoning with support. Sudaf charged us $20 more than was quoted and was unreasonable with any responsibility born by his software. BUYER BEWARE. They're not the only company and we have since switched to another vendor.
Antwort von eBallot
letztes Jahr
Hello, I'm sorry you were not satisfied with your experience. There seems to have been some misunderstanding in the information. If you had initially requested 81 eligible voters when opening a new account, you would have been charged the quoted price. However, based on our records, you had already created an account with 50 voters. Our sales and customer experience agent explained that, after creating your account with 50 eligible voters, any additional voters would need to be purchased and prorated accordingly as per your existing eligible voter count of 50. This explains the difference in the monthly subscription charge. We have already rectified your balance in order to avoid any further confusion but if you would like to discuss further, please contact us directly at help@eballot.com. Thank you.
Evoting Software That Is Affordable
Kommentare: We needed a lower cost evoting software and eBallot fit our budget. It was easy to create ballots and add voters, however I wish they had a more detailed user manual so you didn't have to contact support to answer basic questions when you are learning how to use the software. I also liked that you could run multiple elections at one time. I think this is a great voting software for the price, but would highly suggest that new users run test elections to get familiar with the software and figure out how to use it before going live with an actual election.
Vorteile:
Pricing is pretty affordable You can email out notices to voters Ballot questions are pretty easy to set up Have several reports so you can see voting participation & results easily
Nachteile:
They could use a better user manual with more detail on how to use software When you send out an additional email to voters you have to pay for all voters, even if you only send it to part of your voter list, like those who haven't voted yet Help is only available during the weekday hours, there is no after hours support except for help files
Antwort von eBallot
vor 5 Jahren
Thanks for your review, Donna! We're glad to hear you're having a positive experience with our self-service voting platform. After hours is something that can be set up with our Business platform, but we're unable to offer that with eBallot Essential. Appreciate the feedback - testing and experimenting with different ballot setups before going live is definitely a good practice. We're always updating our knowledge base to improve the experience for self-administered customers, so thank you for your insight. Regards, Jonathan Liu Head of Customer Experience
eBallot trial for ABA school in Oman
Kommentare: Wanted to use eBallot electronic voting for the ABA Board elections of May 2019. Worked together with rep. from ABA -IT department on this. However, the Board did not want to use eBallot for security reasons: 1) Someone could be collecting eBallot invitations to vote and then 2) vote for someone else. They said that they had been in contact with eBallot about this. The risk of point 1 could be reduced by sending the link to vote and password separately. The risk of point 2 could be reduced by tracking of IP addresses of votes casted. I do not know what exactly happened in the communication between ABA and eBallot, but in my view the risks as highlighted by the Board are relatively small and can be well managed. Best regards,
Vorteile:
Well-structured set-up, giving credibility to the robustness of the software.
Nachteile:
I wanted to test the software prior to use. However, I had to subscribe for 6 months to test the software. It would be good to be able to test eBallot with about 10-20 people for free.
Antwort von eBallot
vor 5 Jahren
Appreciate the feedback, Thomas! Thanks for your review about eBallot Essential's functionality. Each email containing unique login credentials is sent to each individual voter's email address which makes accessing this information very difficult for anyone besides the voter, but we understand your board's decision. We definitely have higher-level products and services to mitigate that risk - as well as the IP tracking functionality you're looking for. Both of these are available in eBallot for Business (our enterprise suite). Best, Jonathan Liu Head of Customer Experience
