eBallot

eBallot

von eBallot

Wer verwendet eBallot?

Associations, Unions, K-12, Law Firms, Award Shows, Universities, Food Festivals, etc.

Was ist eBallot?

An online voting software and services provider that specializes in secure, closed voting events. We have different options available when it comes to your voting event, including a simple self-managed platform and full service vote management backed by a team of experts. Use eBallot to make your decision-making process easy, secure, and effective.

eBallot – Details

eBallot

http://www.eballot.com

Gegründet 2001

eBallot – Preisübersicht

eBallot bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für eBallot findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

eBallot Funktionen

Befragungssoftware
Datenanalyse-Werkzeuge
E-Mail-Verteilung
F & A
Feedback-Sammlung
Live-Ergebnisverfolgung
Mehrere Fragetypen
Online-Umfragen
Präsentations-Tools
SMS-Umfragen
Telefonumfragen
Unterstützt Audio / Bilder / Video
Verzweigungslogik
Authentifizierung von Stimmberechtigten
E-Mail-Stimmzettel
Gedruckte Stimmzettel
Gewichtete Abstimmung
Kandidatenprofile
Kommentare / Notizen
Nominierungen
Online-Abstimmung
Rangwahl-Abstimmung
SMS-Abstimmungen
Telefonabstimmungen
Wahlmanagement

eBallot – Nutzerbewertungen

Zeigt 5 von 11 Nutzerbewertungen

Gesamt
4.8/5
Benutzerfreundlichkeit
4.5/5
Kundenservice
4/5
Funktionen
4.5/5
Preis-Leistungs-Verhältnis
4.5/5

Easy to use

Bewertet am 23.5.2019
Michele M.
Administrator
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We use eballot for our annual election. I manage 5 associations and i have all of them use eballot

Vorteile: i liked that i could easily import my membership list into their template. Once you set everything up you just have to wait for the end of the election and get your results.

Nachteile: When you do have questions there is no chat support, just an FAQ area

Antwort des Softwareanbieters

von eBallot an 9.7.2019

Michele,

Thanks so much for your review! We're happy that our self-administered election software worked out for you and your annual election. Appreciate you spreading the word around to the associations you manage.

Support-wise, you're right that our Essential product relies on our self-service knowledge base articles. We're actively improving these articles so you can get on-demand help at a reasonable cost. If you find you need more robust support from our team, we're happy to set up a time to talk about our Business products.

Regardless, you're always welcome to email help@eballot.com and we'll make sure to get back within a business day.

Definitely feel free to reach out if you need anything from us in the future!

Best,

Jonathan Liu
Head of Customer Experience

Evoting Software That Is Affordable

Bewertet am 19.6.2019
Donna lynn B.
Controller
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We needed a lower cost evoting software and eBallot fit our budget. It was easy to create ballots and add voters, however I wish they had a more detailed user manual so you didn't have to contact support to answer basic questions when you are learning how to use the software. I also liked that you could run multiple elections at one time. I think this is a great voting software for the price, but would highly suggest that new users run test elections to get familiar with the software and figure out how to use it before going live with an actual election.

Vorteile: Pricing is pretty affordable
You can email out notices to voters
Ballot questions are pretty easy to set up
Have several reports so you can see voting participation & results easily

Nachteile: They could use a better user manual with more detail on how to use software When you send out an additional email to voters you have to pay for all voters, even if you only send it to part of your voter list, like those who haven't voted yet Help is only available during the weekday hours, there is no after hours support except for help files

Antwort des Softwareanbieters

von eBallot an 9.7.2019

Thanks for your review, Donna! We're glad to hear you're having a positive experience with our self-service voting platform.

After hours is something that can be set up with our Business platform, but we're unable to offer that with eBallot Essential.

Appreciate the feedback - testing and experimenting with different ballot setups before going live is definitely a good practice.

We're always updating our knowledge base to improve the experience for self-administered customers, so thank you for your insight.

Regards,

Jonathan Liu
Head of Customer Experience

eBallot trial for ABA school in Oman

Bewertet am 13.6.2019
Thomas M.
CEO
Unternehmensberatung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Wanted to use eBallot electronic voting for the ABA Board elections of May 2019. Worked together with rep. from ABA -IT department on this. However, the Board did not want to use eBallot for security reasons: 1) Someone could be collecting eBallot invitations to vote and then 2) vote for someone else. They said that they had been in contact with eBallot about this. The risk of point 1 could be reduced by sending the link to vote and password separately. The risk of point 2 could be reduced by tracking of IP addresses of votes casted. I do not know what exactly happened in the communication between ABA and eBallot, but in my view the risks as highlighted by the Board are relatively small and can be well managed. Best regards,

Vorteile: Well-structured set-up, giving credibility to the robustness of the software.

Nachteile: I wanted to test the software prior to use. However, I had to subscribe for 6 months to test the software. It would be good to be able to test eBallot with about 10-20 people for free.

Antwort des Softwareanbieters

von eBallot an 9.7.2019

Appreciate the feedback, Thomas!

Thanks for your review about eBallot Essential's functionality.

Each email containing unique login credentials is sent to each individual voter's email address which makes accessing this information very difficult for anyone besides the voter, but we understand your board's decision.

We definitely have higher-level products and services to mitigate that risk - as well as the IP tracking functionality you're looking for. Both of these are available in eBallot for Business (our enterprise suite).

Best,

Jonathan Liu
Head of Customer Experience

Fast and easy eballot

Bewertet am 2.12.2019
April M.
Sales Associate
Einzelhandel, 13-50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I enjoyed using the eballot becsuse its quick and easy

Vorteile: It was quick and easy to use. My eballot took a little time to get to but I enjoyed meeting people..

Nachteile: If you go to an eballot it can take hours to get through the long lines. Sometimee weather unpleasnt

Highly recommend

Bewertet am 6.6.2019
Elaine L.
Executive Assistant to Chairman and CEO
Versicherung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Excellent. Saved money and time on our annual Board of Election process. This is our 2nd year in a row using eballot. in 2018, the eBallot staff was in constant communication with me. Meaning they let me know every time an email blast was sent out for us. It was nice to not have to think about the progress as they reached out first. For 2019, I had to contact them, most of the time. But that's minor. Still happy over all and will use again next year.

Vorteile: Ease of operation
User friendly
Dashboards
Reports

Nachteile: I couldn't run any reports using Google Chrome. not a big deal to use another browser for that, but I'm a chrome user by default.

Antwort des Softwareanbieters

von eBallot an 9.7.2019

Hi Elaine!

Thanks for the review. Note taken about reaching out more proactively in the future. We have implemented a new system to ensure that occurs earlier.

I'm interested in your reporting needs because Chrome is actually one of our recommended browsers. It should work to access the reports. I'll make sure we reach out to you and address this with a follow up.

Looking forward to working with you again next year.

Jonathan Liu
Head of Customer Experience