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Pirate Ship
Was ist Pirate Ship?
Versandsoftware, die mit jedem Drucker und Gerät verwendet werden kann, um Versandetiketten zu drucken und den Postversand zu verwalten.
Wer verwendet Pirate Ship?
Nicht vom Anbieter bereitgestellt
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Pirate Ship
Bewertungen über Pirate Ship
In Betracht gezogene Alternativen:
Cheap Shipping, Excellent Customer Service
Kommentare: Overall I had a great experience with Pirate Ship and their customer service is top notch!
Vorteile:
I run several ecommerce websites and I needed a shipping software that would pull orders in from each place, and some marketplaces so that I could run an efficient shipping department. Pirate Ship did that for me. Unfortunately, there was some sort of server level firewall issue with one of my WordPress sites that started blocking the connection. The Pirate Ship customer service team was amazing! They spent a lot of time helping me figure out the issue and explaining what was happening. In the end, it was something my ISP needed to fix and they weren't able to isolate the problem so I had to switch to a different shipping software. I was sad because it's rate to find a company that goes above and beyond like the Pirate Ship team did. I'm hoping I will be able to use them again in the future.
Nachteile:
The issue I had wasn't with the software but with my ISP. It was blocking the connection and kept dropping the feed of orders.
In Betracht gezogene Alternativen:
Best e-commerce shipping platform for small businesses
Kommentare: I can't recommend Pirate Ship enough. Pirate Ship has saved thousands of dollars in shipping costs and made running multiple e-commerce businesses so much easier. You can manually enter orders or integrate with Shopify and other leading e-commerce platforms so orders flow in automatically. Pirate Ship has the most responsive and most helpful support staff of ANY company I have ever worked with.
Vorteile:
Can print labels on Pirate Ship within minutes of signing up. Amazing customer service. Great discounted shipping rates, both for the US and abroad - especially the Simple Export Rate for shipments under 4 lbs worldwide.
Nachteile:
During bulk fulfillment, if you make a mistake uploading a bulk order file it can take 1-2 minutes to cancel the import. It's understandable, but slows things down when you're in crunchtime prepping orders.
In Betracht gezogene Alternativen:
Get Pirate Ship...now!
Kommentare: I only wish I had started using Pirate Ship sooner! Such a SUPER simple and straightforward process, with options for both UPS and USPS. I truly love Pirate Ship and always talk to other small business owners about it!
Vorteile:
Pirate Ship is SO straightforward & easy to use! I love that this part of the process is just as simple as can be.
Nachteile:
There isn't really anything at all that I don't like about Pirate Ship.
Filing an insurance claim? Good luck, be ready to jump through hoops...
Kommentare: Until now, it was good. I figured they would have my back when this one and the first time I needed their help in an insurance claim for coverage I paid. Has left a poor impression.
Vorteile:
Fast website, and decent rates. Responsive tech support means they respond timely not necessarily with helpful information with the constant feedback that they are a small team and can only do so much.
Nachteile:
Mediocre tracking information - makes you log in to the website to track packages instead of sending a tracking label link with a receipt. They already have that feature (in other emails sent - for example, in refund emails), but in communicating with their tech support, they said they prefer folks to log in to the website to see the tracking number and won't send it in the receipt emails upon purchase of labels!Filing an insurance claim - they expect you to have pictures of the INSIDE of each box shipped along with the packaging used. Seriously. The picture of the external damaged box and the damaged items or your stellar track record (in over two years of use, never filed a single claim) is insufficient.Person 1, answering your claim request email, doesn't read that the package was insured for $500 and stated that it is insured for $100. When pressed to look carefully, apologizes. Then, person 2 takes over the claim process and asks for all the information person 1 had asked for and was provided with. When asked if they had read the prior correspondence, person 2 responded that they were just confirming the information. Mind you; this is after providing pictures of the damaged items, damaged box, etc.
Love pirateship for making labels
Kommentare: I love using it. Super easy and affordable
Vorteile:
Pricing has been the best and if you make a mistake on a label and overweight they will credit you. I havent seen any other service give you money back if you add too much postage beside their service.
Nachteile:
There are no cons that i can even think of.