Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Luminello?

Leistungsstarkes, elegantes Charting- und Praxismanagement, das von und für Anbieter psychischer Gesundheit entwickelt wurde. Saubere, nutzerfreundliche Bildschirme, E-Prescribing von kontrollierten Substanzen in allen 50 Bundesstaaten, reaktionsschnelle Kundenbetreuung und einen Grundplan, der kostenlos ist sowie erschwingliche Premium-Pläne und Add-ons.

Wer verwendet Luminello?

Fachkräfte im Bereich Psychiatrie, Therapie und Beratung in kleinen Praxen für psychische Gesundheit.

Luminello Software - 1
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Du bist nicht sicher, ob Luminello das Richtige ist? Mit einer beliebten Alternative vergleichen

Luminello

Luminello

4,5 (67)
49,00 $
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Kostenlose Testversion
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4,5 (67)
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VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
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Kostenlose Testversion
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Luminello

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,5
Kundenservice
4,6
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
72%
4
16%
3
6%
2
4%
1
1%
Daniel
Daniel
Child and Adolescent Psychiatrist in Brasilien
Verifizierter Nutzer auf LinkedIn
Psychische Gesundheitsfürsorge, 51–200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Excellent Transition

5,0 vor 2 Jahren

Kommentare: Luminello is a unique solution for psychiatric providers who always considered joining the private practice but were hesitant to work solo and spend too much non-billable time.

Vorteile:

When I transitioned from academic-based hospital practice to private practice, one of the most important aspects for me was finding an EHR system that could integrate the functionalities of intake, scheduling, and billing. Luminello appeared as the ultimate solution at a very competitive price. The system is simple and intuitive. Their technical support was impressive. We exchanged several e-mails during this process, and I was amazed by their near-immediate response. The onboarding session was extremely valuable.

Nachteile:

Because it is a 100% cloud-based system, I may have noticed occasionally slowed functions during busy times.

Antwort von Luminello

vor 2 Jahren

Hi Daniel. Thanks for your feedback. We love to hear our team is providing you excellent service and that you've felt taken care of during this process. We will be happy to hear anything we can do in the future.

Dreama
Owner in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Too good to pass up

5,0 vor 6 Monaten

Kommentare: Luminello is everything I need all in one. The customer service is great. The software is great and works smoothly. I know going forward that it will definitely be a game changer for my practice. I like it so much that I already started to refer Luminello to my colleagues.

Vorteile:

I like that it has so many features and that it is tailored made for mental health providers. I like that the customer service is awesome. Everyone that I have emailed, chatted, or spoke to was very knowledgeable and answered, if not all, most of my questions. If they didn't have the answer right away, they got back to me quickly. I also like that it has videos, how-to, and onboarding to help you navigate while learning their system. The getting started checklist, I definitely love that because it makes me realize that its more to use and learn. I like it so much that I am writing a review. I either write reviews when things are really bad or really good. In their case, Luminello is great.

Nachteile:

I haven't used it too long, so I haven't yet realized anything bad. However, I feel that if I find something wrong, they will be right on it to fix it. I had little small issues like something didn't show or submit, but that was because of what I was doing. Once I realized it, it worked with no problem. Again they have a lot of videos and guides to show you what to do, so I feel like you can't go wrong.

Antwort von Luminello

vor 6 Monaten

Dear Dreama, Thank you immensely for your glowing review! We're thrilled to hear that Luminello aligns perfectly with your needs and that you've found our customer service exceptional. Your endorsement and referrals are a testament to the quality and effectiveness of our platform. We're excited to be part of your practice's success and look forward to serving you and your colleagues with excellence.

Windsong
psychiatrist in USA
Medizinische Praxis, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

solo psychiatrist

2,0 vor 4 Wochen Neu

Kommentare: Horrible. Feel conned and ripped off. Now that I have many patients and am paying a biller and ever increasing fees to Luminello I feel trapped and am trying to search for anther EMR with prescribing and billing.

Vorteile:

only feature - it helped me set up e prescribing.

Nachteile:

No lab integration possible for solo telepsychiatry Added billing fees are exorbitant. Worst off 30% or more of claims submitted through APEX/Luminello are rejected. No support or guidance.

Antwort von Luminello

vor 3 Wochen

Dear Windsong, We apologize for the challenges you've faced with our platform. We acknowledge your concerns about billing fees and claim rejections. We are actively reviewing pricing and working to improve integration issues. Our support team is ready to assist, and we're committed to enhancing Luminello to better meet your needs. Your feedback is valuable, and we appreciate your patience as we address these issues.

Sarah
Psychotherapist in USA
Psychische Gesundheitsfürsorge, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Clinical Provider Review

5,0 vor 2 Jahren

Kommentare: Overall, I've had a positive experience with Luminello due to consistent customer service and troubleshooting within a reasonable timeframe. When I began using the software, I would reach out to customer support multiple times per week and their responses were invaluable in the beginning stages of opening my clinic. I've used other software for clinical documentation and realized through using Luminello the importance of a user-friendly patient portal, online booking, document signing, and direct communication between clinics and the insurance clearing house - Apex EDI.

Vorteile:

Patients and practitioners have easy access to documentation, financial details, document signing, and messaging.

Nachteile:

Features that are missing include template for treatment plans which allow patient signature. Uploading photos of insurance cards and photo ID - required for telehealth - is not user friendly. It would be helpful if patients could upload their own photos of their insurance cards and ID to reduce steps and increase ease of use.

Antwort von Luminello

vor 2 Jahren

Thank you for your review! We're glad to hear our customer service team has been there for you. We'll add +1s for your feature requests. Please don't hesitate to reach out to us whenever you need help or have a suggestion.

Elizabeth
Owner/Practitioner in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Perfect solution for my needs

5,0 vor 3 Jahren

Kommentare: See above

Vorteile:

I am a solo practice provider and unlike the other EMRs which I have tried, all of which claimed to be specific to psychiatry, this product actually is. It is not cluttered with functions I do not need and allows a surprising degree of customization within some constraints. I can easily manage scheduling, notes (fully customizeable), integration with prescribing and labs, and the billing is a breeze compared to previous systems I have tried. The price is extremely competitive. The main selling point, above all, is that their customer service has been spectacular. I am a single customer, and yet have had their service people respond helpfully to every single request in a timely way; they listen to suggestions and are incredibly supportive when there are issues. I am very happy with them and relieved to have finally found a good solution. I am now able to manage a medium sized psychiatry practice without any staff which is a huge accomplishment. My patients seem to really like the portal, which frees me up from providing superbills for insurance as my patients can generate their own; also keeps my communications with them easily accessible instead of hunting through messages, emails etc for reminders about things they have asked me about.

Nachteile:

There are some things about the user interface that could be better from a design perspective, and there are certain functions that I think they are working on upgrading--they seem to be in development still and to be improving their software over time. For instance, the software to build your own forms and notes doesn't work that well on my computer--it is time consuming and doesn't always save which can be frustrating. On the other hand if you want them to build forms out for you they will do that at a very reasonable rate. It would also be nice to have a little more structure built into the charts, eg separate areas for medical history, other providers and so forth. But with a little thought you can find workarounds. They are working on integration with faxing; the only thing I have to have separately set up is a HIPPA compliant fax and I got that from SR fax for a low cost. There could be more functionality in terms of running reports and doing accounting kinds of things easily, moving appointments on the calendar using a click and drag. Again I think most of these things are in development. Overall these are small issues for me, more than made up for by the customer service and the specific fit for my needs of the product.