DealHub

The best resource for specific needs

Kommentare: This tool has been useful for various tasks such as electronic signatures, providing detailed analysis, and offering exceptional customer service. Moreover, it has not only facilitated my work but also enhanced the efficiency of the entire sales team.

Vorteile:

DealHub can be customized to fit a wide variety of use cases and specific needs. I like it because it makes it easy to work with and automate document signatures through its tool, and it also has configurations for sales processes.

Nachteile:

The only thing I don't like about DealHub is that its interface can be a bit heavy. However, with a bit of patience, it becomes efficient to work with.

Dealhub has reduced 80% of deal errors for a SAAS business

Kommentare: Dealhub as a company has been great. The whole team has gone out of their way to help us. The product has reduced errors at the back end by about 80%. The approval workflows have given visibility to management about discounting practice and it has allowed us to automate this process. One of the big learnings is that if you are looking at changing your ERP and getting a CPQ, do the CPQ first, then change ERP. We did things the other way around and the ERP conditioned far too much of our CPQ implementation. We are managing subscriptions, this was the most painful thing to have to map into the CPQ, and a large part of the pain was with how we needed to work within the constraints of our ERP.

Vorteile:

the guided selling process was key for our team. Previous process was wide open and too many errors would happen, meaning that fixing them was tedious and time consuming. We use HubSpot and the integration is quite good.

Nachteile:

It is quite blank slate. The platform requires everything to be built from scratch. Luckily we had a great implementation team to help us build. Some of the logic takes getting used to, and the "table builder" for Dealroom and PDFs is not easy to modify because there is no GUI, it is column widths and trial and error.

Honest Review

Kommentare: Preparation of proposals and contracts were really made easier through Dealhub. Maintaining and troubleshooting the backend is really challenging though.

Vorteile:

Provides a quick way of preparing proposals and contracts. The dealroom is also very visually appealing and accessible.

Nachteile:

Dealhub's backend is very multifaceted that's why detecting errors and troubleshooting can be very tricky. Also, errors often appear here and there.

CPQ made easy!

Kommentare: Overall, it has been a great experience which was expertly guided by [sensitive content hidden]. His knowledge, guidance and patience is truly appreciated. The overarching goal for phase 1 was to improve the user experience of creating quotes. The feedback from users since going live has been positive on this, which builds confidence and trust within the user base that future developments will be good.

Vorteile:

The ability to configure it to your needs without requiring any coding skills. It is very logical and has been able to handle our complexity.

Nachteile:

Making bulk changes to product assignment and/or pricing rules can be a bit tricky.

DealHub is flexible but requires a lot of configuration

Kommentare: DealHub has a great CS and responsive support team. The product is good and requires a lot of thought and effort during the design and implementation stage, as is the case for all CPQ solutions. We have made good progress using the solution and look forward to future product updates.

Vorteile:

I liked DealHub's flexibility. All businesses have a different pricing and quoting setup in their CRM, and DealHub can be set up for many different use cases.

Nachteile:

Sometimes, the page load speeds can be a bit sluggish. It would be great if our DealDesk could make small amendments to submitted quotes rather than ask the rep to duplicate the quote, amend and then re-submit.

Reviewing [sensitive content hidden]

Kommentare: The employees are well trained and able to understand the system that makes our life easier when it comes to configuration and support

Vorteile:

Dealhub is a straightforward application for quoting and opportunity. The application and linking to our CRM is not quite complicated though there are areas that still need to discuss with Support Group but overall we are able to successfully linked our system to Dealhub

Nachteile:

My only issue is that because of the time zone difference , we can only contact the Head Office after business hours here in Australia but the good thing is that Dealhub has a good customer service that can help us except of course if we need some configuration

DealHub Administrator

Vorteile:

I like the ease of use of the tool, and the ability to customize it to our specific needs. Also, the people who work there are great. Everyone we have interacted with from implementation to support has been truly dedicated to our success with using DealHub, and it shows.

Nachteile:

Areas for improvement are in reporting and audit trail. Right now there aren't very robust dashboards available, and no sort of activity or audit trail tracking available for administrators. These features would be very helpful to have.

Loving this platform

Kommentare: It's been very positive and professional. Their customer support teams have been very responsive and collaborative. Working with me directly to ensure we get to resolution.

Vorteile:

It is very configurable and robust enough to handle our professional services use case. We have multiple pricing strategies for different services and DealHub was able to handle it all. Additionally, it's easy to manage and update, and to push out updates in real time to in-flight opportunities.

Nachteile:

Nothing so far, it's been fantastic for our business.

DealHub is THE tool to use

Kommentare: My company is in the process of incorporating DealHub as one of our everyday tools and the whole process has been amazing thus far. Everyone is so helpful and so eager to help you learn.

Vorteile:

Easy to learn with their new Essential Admin Certification course, easy to connect with support on any first-time builder issues that come up. Support is quick to respond and adamite about resolving your issue

Nachteile:

Absolutely nothing, internal teams and support teams have been amazing.

Great Tech Support

Kommentare: It was really good using dealhub abd specially the support that we are getting from the dealhub.

Vorteile:

The flexibility to built the Rules and built the other functionality.

Nachteile:

Everything is going good the day we have using Dealhub . So good so far . Great Tech Support.

Senior Salesforce Developer

Kommentare: My experience with DealHub has been quite positive. The platform provides a lot of useful tools that make it easy to set up products, manage pricing, and create accurate quotes. The seamless integration with Salesforce keeps quotes synced up with the CRM. That said, there are a few things that could be smoother. Setting up more advanced features and customizing workflows can be a bit tricky and sometimes requires extra time and effort to figure out. Despite these minor issues, DealHub has been a valuable tool for streamlining and customizing our sales process and making things run more smoothly overall.

Vorteile:

What I liked most about DealHub CPQ is its seamless integration with Salesforce. This integration ensures that all quotes, pricing, and customer information are automatically synced between the two platforms, making the sales process more efficient and reducing the risk of errors. The UI friendly interface and flexible pricing options make it easy for sales teams to create accurate quotes and manage complex pricing models, which significantly enhances productivity and customer satisfaction.

Nachteile:

What I liked least about DealHub CPQ is the occasional complexity in setting up and customizing advanced features. While the platform is generally user-friendly, some of the more advanced customization options can be difficult to configure without additional support or technical expertise. This can slow down the implementation process and require more time to fully optimize the platform for specific business needs.

DealHub - Cofense

Kommentare: The DealHub team has been super helpful in taking the time to train me when I took ownership of the tool. Whenever I have questions I can reach out to the CSM team or the Support team. My questions never go unanswered.

Vorteile:

I like the integration capabilities DealHub has with Salesforce. We are able to pull data from Salesforce into DealHub giving our reps all the information they need while creating their quote.

Nachteile:

I dislike how subscriptions does not allow visibility into our MSRP. The way we set up subscriptions is to automatically increase our price by a specific percentage. Since we have that uplift DealhHub thinks that it's the MSRP price. There is no easy solution for visibility into MSRP when using subscriptions.

Fantastic piece of software with awesome support

Vorteile:

Their team. Naama has been fantastic in helping us setup and maintain our quoting tool. We have one of the most complex quoting use cases in the world. Salesforce CPQ alongside consultants failed. DealHub saved the day. They are fantastic. The software is INCREDIBLY customizable. They are super in-tune with their customers and implement feedback quickly. Highly recommend.

Nachteile:

Not much! It really is fantastic software. Usually when I have something I don't like, they're already aware of it and have a fix for it within the month.

DealHub has it all

Kommentare: Great team and customer support - they are proactive at getting you the help you need to get yourself up and running - and most importantly you can self maintenance.

Vorteile:

Easy flexible tool that allows us to build our business into a CPQ tool with minimal difficulty. There hasn't been a situation where i wasn't able to build what was required into the tool. New improvements coming every month making things better and faster.

Nachteile:

Account Management does require a bit more investment in preparation and configuring the back end if you use external tools for finance

DealHub Recommendation

Kommentare: Positive. Quick customer service. Helpful Dev team. Overall we are pleased.

Vorteile:

I like the flexibility of playbooks and the ability to set rules.

Nachteile:

We operate with multiple brands under one holding company. I would like more flexibility to diversify and specify by brand within DealHub.

Amazing Platform

Vorteile:

Dealhub is a highly flexible platform capable of managing complex implementations and challenging integrations. The admin interface is user-friendly, making it easy to navigate and configure. Additionally, the Dealhub Team is outstanding - they are always ready to assist and answer any questions I have.

Nachteile:

The Dealhub documentation can sometimes be confusing and lacks detailed information. However, I'm confident that the recent launch of the Dealhub Academy will address these issues. The deployment process also has some limitations, as we currently have to deploy the entire Sandbox environment without the option to deploy individual components.

So easy to use

Kommentare: My experience with Dealhub has been a really positive one and i am looking forward to using more of the features it has to offer.

Vorteile:

The Energy sector is a quite complex and a ever changing one. I like how easy it is to change the Playbook and keep up with those changes. I also like how easy it to transfer something from UAT to Production. The ability to implement complex questions with minimal effort is a big plus for us. The CSM and the whole team are great and really easy to work with. They made it really easy for me to understand the product and gave me all the tools to be self sufficient and independent.

Nachteile:

The lack of reporting is a minus. Also, the platform does not support all languages across all features.

Solutions Experts and Customer Support are World-Class!

Vorteile:

The customer support is fantastic. Responses to any submitted support tickets are very quick and they're able to find and communicate the issues and necessary update/fix. Additionally, the Solutions Expert that worked with our team to develop and implement the proposal playbook was excellent. This person was always available to support, provide guidance, and teach best practices.

Nachteile:

The ability to run reports to understand quoting trends by sales person, industries, etc does not exist. These types of reports have to be run by the DealHub team, which is cumbersome and time consuming.

Arctic - Dealhub

Kommentare: It has been very good and once setup it has been problem free

Vorteile:

Ease of use and setup. Has made quoting for our team much easier.

Nachteile:

I believe the PDF or the Dealroom could be a little simpler to setup.

Going Above and Beyond!

Kommentare: Overall we have had a wonderful experience! Everyone is very attentive and goes above and beyond to assist.

Vorteile:

When we have an issue their response time is amazing! They always go above and beyond to assist.

Nachteile:

The only issue we may have is that we cannot generate reports from DealHub but it is a minor issue.

Dealhub rview

Kommentare: Very good experience. Our colleagues from the business appreciate it

Vorteile:

Easy to manage and to configure. Could be easily managed by business

Nachteile:

It miss a good rule engine even if soon there will be the possibility to create product hierarchies

Scalable and flexible CPQ System (with an excellent Support team!)

Vorteile:

Our ability to build playbooks that lead the sales reps through the standard creation of sales orders is a huge win. The tool has also been extremely scalable as our products and team have changed. Best features have been approval workflows, integrated redlining, and Dealroom functionality. Lastly, I managed half a dozen tools and Dealhub has one of the best support teams (CSM/general support) I've worked sith. Highly reccomend!

Nachteile:

Nuanced tracking of the changes you make on the different versions can be difficult. Also, there is very limited reporting functionality.

Game changer for our sales team

Kommentare: I have nothing but good things to say about DealHub and would recommend it to any organization who is considering purchasing a CPQ.

Vorteile:

The ease of use of the product. DealHub's guided selling makes it so that any rep can come into our organization on day 1 and be able to spin up an accurate quote in seconds.

Nachteile:

The implementation is a heavy lift. By comparison, it is easier and quicker than other tools in the industry... but it is no small task.

Great support.

Kommentare: It is a great tool to support to my day-to-day work.

Vorteile:

It is user-friendly, convenient and fast.

Nachteile:

Not really compatible with my browser and laptop.

Love the Product. Love their support team even more

Vorteile:

Love its easy of setup initially. It is also very easy to learn once you use it for a few weeks (as an admin). It provides a myriad of amazing features and is affordable compared to other CPQ systems.

Nachteile:

There are still a few limitations when it comes to real time updates for multi-currency orgs (according to daily changes in exchange rates).