NonProfitEasy

Great online tool for fundraising

Vorteile:

Easy to use for crowdfunding, able to share links on whatever platform.

Nachteile:

It does what it needs to do, so doesn't have any cons for me.

Our experience with Fundly software

Kommentare: My experience with Fundly has been mostly positive. There are frustrating times to be sure, but customer support has been very helpful in guiding me through the difficult moments.

Vorteile:

As a nonprofit, CRM software is critical to managing and keeping donors and members. We started using Fundly about a year and a half ago, and it has greatly improved our donor and member management.

Nachteile:

Starting to use the system was a MAJOR learning curve. It was a lot of work to switch from our previous system and to learn all the procedures. I was fortunate that this occurred during the pandemic, when I had a lot of time to spend on webinars and demos. Otherwise, I don't know how I could have implemented it. I am still trying to fully understand the ins and outs of pulling reports.

Fundly Review

Vorteile:

Fundly works well with Donor and gift management. It allows for specific tracking of gifts.

Nachteile:

Fundly could improve on their email template side. We receive complaints from users that our emails go off their screens. Their event module is simple if that could be more complex that would be helpful.

Fundly is our home base, and a home run.

Kommentare: My experience with Fundly is great and I would highly recommend it to any other nonprofit looking for a CRM option.

Vorteile:

As a nonprofit executive director, what I like most about Fundly is how full of a picture it gives - with people, with our fundraisers, and with events and programs. I love that I can compare campaigns from year to year. I love that in once place I can see my communication history of any given person, what events they attended, their household relationships, what programs they participated in, and more. Once of my favorite features is the Custom Data Sets functionality. As the name suggests, this allows me to track things that are very specific to our organization, like whether or not a person is interested in woodworking. To make this even better, Fundly integrates with some great third-party apps to make our workflow even more efficient, like Zapier and Quickbooks for example. I could go on and on. One last thing I'll mention that makes Fundly stand out from the other CRMs is the access and responsiveness of their customer support. Not only are support tickets responded to in a timely manner, but there is also a daily drop-in support over zoom where you can get the help you need in that moment.

Nachteile:

Ok fine, there are some things about Fundly that are frustrating (though more often than not I find out the root of the problem is a user error, admittedly). The reporting logic and interface is confusing to me. I don't love the interface for adding photos and media to communications. I haven't found a great way to manage committees with staggering terms and roles. And lastly, I find the Volunteer Easy side of things more complex than we need, and therefore more expensive than feels worth the extent to which we use it.

Love Fundly

Kommentare: Excellent

Vorteile:

I love all the all-in-one aspect of the software. I dont have to go to one place to organize volunteers, another for donation and fundraising, etc. It is all available in this one system! Also, customer service is great! There is a lot you can do with the software, therefore, there is a learning curve that comes along with it. However, there is training provided for on-boarding, recorded webniars that you can access to learn the ends/outs of different parts of the system, weekly free live webinars offered, and free weekly drop-in sessions to ask question! I love the recorded webinars so much that I recently found myself telling another company, from whom I made a recent purchase, that they need to be like Fundly!

Nachteile:

All the different aspects of the system adds to its value but also to your learning curve. However, they have what I need and if I don't learn it at Fundly, I still have to learn it somewhere! Might as well be at a place that offers a variety of resources and great customer service to help with the process! And if I can learn it, trust me, anyone can!