Uberall

Alles im Blick

Vorteile:

Alle Brancheneinträge inkl. Google MyBusiness können über dieses Tool komfortabel und einfach gepflegt werden. Unsere Google-Bewertungen werden ebenfalls über uberall verwaltet und kommentiert. Der Support ist schnell und zuverlässig ...

Nachteile:

Die Google-Ads Funktion ist eher für kleine Betriebe mit wenig Werbeaufkommen geeignet.

Review for Moment Feed

Kommentare: I am pleased with MomentFeed, and I have not experienced anything wrong with it and whenever I needed support, their customer support was on top of their game and provided what I needed every time.

Vorteile:

MomentFeed shows potential customers we actually take customer feedback seriously, we are always at reach with MomentFeed since we've been able to respond to at least 97% of reviews both negative and positive with a natural sense of being as direct as possible to the customers concerns.

Nachteile:

It is quite expensive for the non experienced and mid-experienced marketer and it comes with a little bit of a learning curve to make the most of it, in which you have to adapt yourself to the application and its features.

Momentfeed user

Kommentare: Overall, I have enjoyed my experience using Momentfeed. There are many added features that we have through momentfeed that we didn't previously have access to with birdeye (Insights and reporting section, paid media)

Vorteile:

My favorite aspect of MomentFeed is the Paid Media Module. The Paid Media Module is where you can create Facebook Ads. What I love about the Paid Media Module is how much more detailed you can make your ad campaigns versus going directly through Facebook. Momentfeed makes it easy to optimize your campaigns objective, delivery, and call to action. I also enjoy how I can create a campaign for all 3 of my stores at once. Previously I was boosting each store's post individually, which was much less detailed and a lot more work.

Nachteile:

One thing I do not like about MomentFeed is the reputation management tool. We previously used birdeye and all reviews were left in one place. On MomentFeed, I have to filter through each platform to view and respond to reviews (Yelp, Google, Facebook, etc...).

Good Account Manager, Ok Product

Kommentare: Some updates went live quickly.

Vorteile:

The dashboards were intuitive, especially after the most recent round of updates. Customer service was responsive.

Nachteile:

The updates that were supposed to be aggregated across 300+ sites sometimes worked, and sometimes did not. Out dashboard indicated that our information health was 100% but after a brief spit check of some of the live listings, that was not the case.

Multiple locations? Need help managing them? Uberall is your key

Kommentare: In order to maintain our directory listings (mainly Google) Uberall allowed the business to solve this easily. Location managers are added per location to manage their individual directory. Benefits are the improved local SEO and brand online reputation management.

Vorteile:

The ease of implementation and changes

Nachteile:

I really can't think of any right now.

In Betracht gezogene Alternativen: Yext

Zuvor genutzte Software: Yext

Gründe für den Wechsel zu Uberall: The customer service was far superior. The product offered similar directories to Yext. Uberall was better value for money and the team has a sense of humour, unlike the Yext robots.