D3M

Kommentare: Very quick turnaround time for quotes and project proposals. It has saved us a ton of time compared to creating quotes and proposals in our original software program.

Vorteile: Easy to use interface with simple port connectors allows a designer to quickly design a proposal so the client can see all the required equipment and how it links together. Similarly, the same proposal can be given more detail for an installer or internal use. The technician can print-out the detailed view and take it to the job (or view it electronically on their laptop) so that there are no ambiguities in what cable is connected into what port.
The database of parts allows the user to add in an inventory of commonly used components with associated costs.
The customer service and support team is excellent!

Nachteile: Formatting options of both the project documents that D3M generates are limited. Page breaks can be inserted between items, but there is no preview of how the PDF document will look prior to generating the output. As such, time is required to print out a PDF document, open the PDF viewer, look through the entire proposal to see how it looks, and then go back into D3M to tweak the layout so that it hopefully looks better in the next iteration.
Similarly, there are no formatting or line controls in the current quoting function of the software. All line items must be displayed (no conglomeration options exist), which limits the ability to store cost information and display single-line-items to the client. It currently does not allow you to edit how the quoted information is displayed, so font, sizes and layout options are fixed. Other than those options, it is a very useful piece of software.

Kommentare: I have been very impressed with D3M and Teldio (Parent company) in general, in the way that they have built custom solutions for the telecommunications industry, with a detailed focus on 2-way wireless systems specifically. Their support is fantastic and you really get the sense that you are working with a competent, focused, passionate team of individuals when you are working within their software. Their attention to fine detail is fantastic.

Vorteile: This software makes it extremely easy to build concept diagrams, topologies, proposals, and quotes. The software allows you to visually represent concepts for system design to both financial and technical stakeholders. You can switch between technical and icon views, line up items with grid-mode, show color-coded interconnections between different pieces of equipment, and even assign configuration values for equipment to be visually represented on-screen. They have a very large icon library, which covers most of the major equipment manufacturers in the industry, and they appear to be adding to it all the time. You can import your own inventory and part numbers, as well as costs for parts which allows you to auto-populate detailed quotes based on the visual items you've put on a topology document. You can build document templates, which allow you to put together professional proposals for prospective clients also and ultimately saves you more time and effort the longer you use the software.

Nachteile: No complaints. They have made a lot of improvements to the software in the past year.

Vorteile: Once you have fully loaded your library it is quick and easy to layout system diagrams and proposals, much more accurate and timely documentation produced.
It took a little while to refine our library of components, although now we can share that library with our dealers together with pricing (d3m pro version). During a project the clear collaboration between all stakeholders (sales, tech, install,client) runs much more smoothly as everything is so clearly laid out. After Sales Support is by far not such a headache, the project documentation can be pulled up online as long as you have a internet connection (or pre-download it if not) so fast resolution and customer perception of the company are second to none.

Nachteile: As this is a web based application, the internet connection to the server can be occasionally slow when loading larger files and library elements.

Kommentare: Reduced time in pre-sales part of sale, Diagram for intallation people after the sale. Quicker support after installation

Vorteile: The latest upgrades have made it easy to create pre-sale system diagrams of all types for all of my projects. I have been able to add my own icons and create drawings of other projects. Quoting function works great.

Nachteile: I find that the software looses it place. I will enter id to radios for example and it will not save it. I sort radio serials on id numbers and it will change them on exit. Next time I open program it will work correctly.

Kommentare: D3M connects our team. Managers, technicians, engineers and IT can all collaborate together. Customer service has been fantastic and the new features are constantly being released.

Vorteile: I like that it is cloud based so that all of our team members can work together. We don't need to host or support any software. We don't lose older versions of flow charts or misplace them. Everything is in one centrally located system. It is also built for Resellers of two way radios. This is evident in the icons and the method in which you design the systems.

Nachteile: The proposal and documents features falls short. If it were a rich text editor like Google Docs, that would allow us to have more fluid proposals when responding to RFP. We still find ourselves exporting images and including with our proposals as opposed to writing the proposals directly in D3M