Was ist SOFTWater?

SOFTWater, unsere Utility-Billing-Software, ist seit 1986 führend im Bereich Betriebskostenabrechnung. Sie ist die Grundlage unserer SOFTSuite Total Solution von Produkten, die sich nahtlos integrieren, und ein flexibles und benutzerfreundliches Softwarepaket bilden. Mit SOFTWater können Sie Energie, Wasser, Abwasser, sanitäre Einrichtungen, Gas und/oder Licht in Rechnung stellen. Verwalten Sie auf einfache Weise eine Versorgungsleistung oder viele, ob gebührenpflichtig oder gebührenfrei. Außerdem hat SOFTWater viele einzigartige Funktionen, von denen Sie wahrscheinlich nie wussten, dass Sie sie wollten.

Wer verwendet SOFTWater?

Hauptaugenmerk liegt auf Versorgungsunternehmen: einschließlich, aber nicht beschränkt auf Wasser, Gas, Elektro, Abwasser und Sanitär.

Wo kann SOFTWater bereitgestellt werden?

Windows (Desktop), Windows (On-Premise), Linux (On-Premise)

Über den Anbieter

  • Intedata Systems
  • 1986 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Amerikanische Jungferninseln, Anguilla, Antigua und Barbuda, Aruba, Bahamas und 32 weitere

Sprachen

Englisch

Über den Anbieter

  • Intedata Systems
  • 1986 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Amerikanische Jungferninseln, Anguilla, Antigua und Barbuda, Aruba, Bahamas und 32 weitere

Sprachen

Englisch

SOFTWater – Videos und Bilder

SOFTWater Software - 1
SOFTWater Software - 2
SOFTWater Software - 3
SOFTWater Software - 4
SOFTWater Software - 5
6 weitere anzeigen
Videos zu SOFTWater
SOFTWater Software - 1
SOFTWater Software - 2
SOFTWater Software - 3
SOFTWater Software - 4
SOFTWater Software - 5

Kosten ähnlicher Produkte wie SOFTWater vergleichen

SOFTWater

Nicht verfügbar
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
695,00 $/einmalig
Kostenlose Version
Gratis Testen
99,00 $/Monat
Kostenlose Version
Gratis Testen

SOFTWater Funktionen

  • ACH Zahlungsabwicklung
  • Abrechnung & Rechnungsstellung
  • Arbeitsauftragsverwaltung
  • Inkasso-Management
  • Kundenmanagement
  • Nutzungs-basierte Abrechnung
  • Online-Zahlungen
  • Raten-Management
  • Strafe-/ Obergrenzen-Verarbeitung
  • Zählerdatenmanagement

Alternativen für SOFTWater

GIS-basierte Echtzeit-Außendienstverwaltung für Unternehmen, die CMMS, Ressourcen, Abrechnung, Bestand, Vorhersagemodellierung und mehr vereint.
Die cloudbasierte Abonnement- und verbrauchsbasierte Lösung für Unternehmen jeder Größe. Erfahre mehr über Tridens Monetization
Bill for utilities, maintain a customer information system, and manage all the details in your operation.
A full suite of cloud solutions for the utility Industry - CIS, customer portal, mobile field service, MDM, asset/inventory mgmt, IVR.
Full-featured utility billing and customer information system that fully integrates with the entire MS Office suite.
Business office software for cities, towns, villages, public utilities, cooperatives, etc.
Utility-Billing-Software für Wasser, Gas, Heizung, Strom und andere Dienstleister, mit Kunden-Webportal und Rechnungswesen.
Web-based utility billing management solution that helps businesses with maintenance orders, tax certifications, issuing checks & more.
Cloud based utility billing, provisioning, payments, customer portal, B2B, XML, print. FACEBOOK, TWITTER & LINKED IN integration
Conveniently maintain water, gas, and electric billing, while handling every aspect of management, from billing to demand calculations.
A robust, cloud-based, or on-premise configurable solution that provides an exceptional customer experience for your community.
Kein Verkäufer, nur ein automatisiertes System, das du umgehend ohne Kreditkarte verwenden kannst. Vergiss den Rest, diese Lösung ist einfach überragend.
A utility billing system, designed to fit your workflow and help you run your billing cycles efficiently, from start to finish.

Bewertungen über SOFTWater

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,4
Kundenservice
4,8
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
62%
4
24%
3
10%
2
3%
Verifizierter Rezensent
Operations Director in USA
Verifizierter Nutzer auf LinkedIn
Staatsverwaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great billing software

5 vor 4 Jahren

Kommentare: Our department has been using SOFTWater since 2004. We have had minimal issues from the start.

Vorteile:

Great tech support when call with questions

Nachteile:

The con that we have is that only certain printers can be used to print bills.

Antwort von Intedata Systems

vor 4 Jahren

Thank you for your feedback. We do have customers using many different brands of printers. You just have to make sure the printer can handle legal-sized, card stock paper. As always, please feel free to contact us with questions and concerns. Thanks!

Linda T.
Recorder/Treasurer/Water Clerk in USA
Versorgungsunternehmen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Intedata Softwater Revies

5 vor 4 Jahren

Kommentare: Softwater does the job and works great for our small water office. I know that there are features that I am sure I don't utilize to the fullest. Overall we have had great success with the program.

Vorteile:

Ease of use of the program. Comfort in using the program. Help Support button in program can answer most every question. Staff support is very useful if you don't find the answer with the help button.

Nachteile:

Deposit refund and adjustments. Sometimes when closing out an account if you don't get it before closing of billing in a particular month it bills the next month. I have to watch and adjust off.

Antwort von Intedata Systems

vor 4 Jahren

Thank you for your feedback. By default, after you close out an account, the next billing will be its final bill. So, if you wait until after billing to close the account, it thinks the following billing should be the final bill. You can simply change the billing setup to prevent those final charges though. As always, please feel free to contact us with questions and concerns. Thanks!

Barbie B.
Vice President in USA
Versorgungsunternehmen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Customer Support

3 vor 4 Jahren

Kommentare: Overall, I am very happy with Softwater.

Vorteile:

I am very happy with the customer support on Softwater. Sometimes, I wish a technician could answer my questions right when I call in, but I understand there are only a few technicians available. Any time I have had an issue, the technician offers to dial in to my site and fix the issue or show me how to fix the issue.

Nachteile:

I wish the software would allow me to re-email invoices to my customers. Also, wish there were an easier layout of the customers account showing each monthly billing and their payment applied against it, like Quickbooks does. it would really help when you are trying to explain to the customer if they missed a payment why their balance is what it is. They seem to get lost in understanding the receipt of their payment applied against their account.

Antwort von Intedata Systems

vor 4 Jahren

We appreciate your taking the time to submit a review and for making these suggestions. Another option for the customer¿s balance and payment history is to use our option for exporting the history to Excel. That way, you can rearrange the data however you wish. As always, please feel free to contact us with questions and concerns. Thanks!

Reyna M.
Town Secretary in USA
Staatsverwaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Small system user

4 vor 4 Jahren

Kommentare: Tech support is always ready to help and friendly. Our system serves around 150 customers and we are very satisfied with the software.

Vorteile:

Keeps track of meter readings and in case of operator or mechanical error it gives you the flexibility to manually enter or change a reading.

Nachteile:

Cannot print out previous statements and can only print the current month. After receiving a payment a statement cannot be printed with new balance. Must wait for month to close.

Antwort von Intedata Systems

vor 4 Jahren

We appreciate your taking the time to review SOFTWater. At each billing, you can save your bills as a .pdf file and then easily print bills from any previous billing. Also, if you have not saved to .pdf, you can always use our Temp folder to reprint bills and reports for any previous cycle. If you need to print an account statement that includes new balance adjustments, you can print the billing detail and/or balance detail for your customers. As always, please feel free to contact us with questions and concerns. Thanks!

Heather M.
Deputy Clerk in USA
Staatsverwaltung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good Software... EXCELLENT Customer Service

4 vor 4 Jahren

Kommentare: Overall, I find the Customer Service reps excellent they always have an answer or find one for us and never get frustrated by my beginner questions even when i have to ask 2 - 3 times. I'm sure there are ways to make the system more efficient and integrate easier with other office software.

Vorteile:

The windows are easy to navigate through with easy to follow instructions available in the Help Function. Tracking current usage and bills is easy to do. We are a small company and I'm sure there are features we are not able or are impractical for us to use. I'm very new to the position and to SoftWater so I particularly appreciate the help of the customer service staff. They are always available to help guide or even access remotely and show me how to accomplish what I need to do.

Nachteile:

I really don't like that you have to close out of any window you are currently in to access another. It makes for frustrating and extra steps that could easily be avoided. The Biggest help for us would be integration with Quick-books. At present all information entered into our Softwater Program must be reentered into Quick-books not only taking extra time but allowing the possibility of errors in data entry.

Antwort von Intedata Systems

vor 4 Jahren

Thank you for the review. We appreciate the feedback as we are always looking for ways to improve! We are currently working on both of these issues as we are in the process of rewriting SOFTWater. In fact, we plan on giving options for interfacing with several different accounting programs, not just QuickBooks. As always, please feel free to contact us with questions and concerns. Thanks!