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Was ist Fons?
Mit Fons kannst du mit Kunden Termine ausmachen und dich von jedem Gerät aus bezahlen lassen. Rationalisiere die Zahlungen mit Prepaid-Paketen, Flatrate-Abonnements und automatisierter Abrechnung pro Termin, um das Geschäft für dich und deine Kunden zu vereinfachen. Funktion für Einzel- und Gruppentermine. Jedes Konto hat einen eigenen Buchungslink. Melde dich für eine kostenlose Demo und Strategiesession an, um zu sehen, wie Fons deine individuellen Geschäftsbedürfnisse erfüllen und deinem Unternehmen helfen kann zu wachsen.
Wer verwendet Fons?
Terminbasierte Geschäftsinhaber. Musiklehrer, Personal Trainer, akademische Coaches, Life Coaches, Wellness-Fachleute, Tennisübungsleitung usw. Das Unternehmen bietet Kundenbetreuung an und die Software ist kostengünstig.
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Bewertungen über Fons
Best business decision I have ever made
Kommentare: 10/10 - amazing community, great customer service that will help you even when you just need to read something correctly (Thanks [SENSITIVE CONTENT] and [SENSITIVE CONTENT]!). It has boosted my SEO here locally and helped get my website in front of many more prospective students and parents. This is the best thing you can do for your teaching business hands down.
Vorteile:
The online portal is great, the ability to put a booking link on my website increases my professionalism greatly. I love that once my clients are set up, Fons takes care of reminders, invoicing, and keeps an up to date calendar of my availability. The biggest part was the SEO boost
Nachteile:
I wish there was a "client view button" right now I have a dummy account in my own name to see things as a client. Totally not a big deal at all.
Antwort von Fons
vor 3 Jahren
Wow! This makes us all so happy to hear, and thank you so much for sharing your experience. We appreciate you, and are absolutely grateful to have you as a member of the Fons fam!
In Betracht gezogene Alternativen:
Fons is great
Kommentare: Fons has definitely simplified by life by providing a super simple way for my students and clients to schedule appointments *for themselves*. No more exchanging dozens of emails/text messages to try to nail down a time to meet. I just send them my link and they find a time that works for them. I am so pleased!
Vorteile:
Makes scheduling appointments with clients SO MUCH easier
Nachteile:
Can be a bit bulky to navigate at first, until you get used to the terminology they use to describe the various different services they offer.
Antwort von Fons
vor 6 Jahren
Thank you so much for this review! We really appreciate your taking the time, and are so happy that you're enjoying Fons! Your comment about the learning curve is really valid, and an area we're constantly trying to improve. Thanks again for being a part of the Fons family, and let us know if you need anything else! Awesome.
Fons customer service feedback
Kommentare: I like the quick customer service feedback, but I have two pieces of advice to make the customer service experience better. Sometimes it feels like the team is defensive about bugs, despite this being a new software and therefore understandably prone to bugs. For Fons, it doesn’t seem like the customer is always right. I had a rather negative experience when the CEO responded to my anxiety in an email badly, accusing me of not reading it thoroughly getting impatient when I didn’t understand. I think this is unfair, since I am not a tech person and operating this level of technology for my business has been daunting and stressful, especially since adopting it correctly affects how and when I’ll be paid. As a disability rights activist who is married to someone with a reading disability, the accusation of not reading it correctly came across as rather ableist and condescending. I’d rather keep things professional, which for the customer service side I think means dealing with understandably nervous and anxious clients with grace and kindness. Or not taking their money. Which unfortunately I had already paid for the entire year just before this distressing exchange.
Vorteile:
It’s pretty easy to use, but has a learning curve that can be overwhelming, especially since it’s a new software and there are still bugs being worked out as features are added.
Nachteile:
The high learning curve and how that affected how quickly I’d be paid.
Antwort von Fons
vor 3 Jahren
Hey Samantha. I am so sorry that any of my correspondences came across as anything other than supportive. My aim was to be as succinct and explanatory as possible. Our team was "all hands on deck" to try to get you up and running as smoothly as possible. That was our intention, and why I jumped in to try and help. I teach and and have worked within the developmentally disabled community, & I feel quite saddened that I represented myself in a way that offended you. We appreciate your willingness to use the platform and we value your feedback. If you decide that you don't want to use Fons for your studio, we'll refund your money and wish you well.
Just What I Needed
Kommentare: I had been monthly invoicing people for piano lessons and often having to ask 3-4 times and suspend lessons in order to get paid. Fons has now taken over all the work for me. I got my time back and no longer have to create monthly invoices. Payments are automatically done so I never have to ask twice for payment, it just shows up. The amount of stress this has taken off of my is tremendous!
Vorteile:
This software is easy to navigate and understand. It solves my problem of creating invoices and hoping that payments come in.
Nachteile:
It has not worked 100% yet. Each month so far I've had to get help with some aspect of my getting payments.
Antwort von Fons
vor 3 Jahren
Thank you for your feedback, Lisa! It helps us grow and be the best we can be. Have an awesome day!
I no longer dread billing my students.
Kommentare: I love teaching guitar, but I hate the tedious administrivia part of running your own business, and until recently the worst part was scheduling and billing my students. I tracked their lessons with pencil and paper, and used email to schedule and bill. Looking back on it, the whole process was incredibly inefficient and prone to miscommunication and mistakes. Now my calendar is synced with my students, and the billing happens behind the scenes. When I first signed up with Fons I think it had just opened for business, and I'd occasionally encounter bugs. Their customer service is AMAZING. Like, "how do you stay in business with this level of service?" amazing. Not only did they genuinely care if I had a problem, often things I reported got fixed within a few days. The app now feels solid and I recommend it without reservation.
Vorteile:
Not spending six hours at the start of every month calculating and emailing invoices to each of my students.
Nachteile:
A minor gripe: I'd like to have access to a record of each email Fons sends on my behalf.
Antwort von Fons
vor 3 Jahren
Thank you Rob! This is awesome! We are so happy you are with us at Fons and we appreciate you! :)
