Naverisk

Naverisk is a secure RMM

Vorteile:

Most RMMs do the same or similar things including allowing managing devices, remote control, patching, creating, and running scheduled scripts, generating reports, generating tickets based on monitoring policies, integration with a PSA, etc. We've used numerous RMMs in the past and none are perfect, including Naverisk, but we have always felt confident that Naverisk is a very secure system because we've not had any security issues. With other RMMs, we've experienced unacceptable security issues which is why we moved to Naverisk 10 years ago. We also improve security by hosting on our own platform and provide access to Naverisk via firewalls we fully control so can lock down access to the UK only. Naverisk is rather a technical platform, so it's not for everyone, but it's great for us because we are technical people. Hosting on our down platform does require us to spend time on upgrades but we would rather have full control instead of relying on a third party. Naverisk technical support is always helpful and resolves issues quickly and they have also helped us with creating scripts. As an extra bonus, we get Arma backup too!

Nachteile:

It's technical so not for everyone but works great for us

Naverisk Has Served Us Very Well for 12 Years Now

Kommentare: We have been using Naverisk daily since 2013. It was great from day one but we've watched it grow and improve in just we way we need, without adding unnecessary features that others try to do. The support guys are always really helpful and have assisted me at all different times of day.

Vorteile:

The intuitive unfussy user interface and the performance and reliability. The help and support during initial setup and ongoing.

Nachteile:

Installation and updates still require a certain amount of manual work, although Naverisk will kindly do this for us as part of our fees, I still prefer to follow our own procedures and maintenence window.

Naverisk review

Kommentare: We have been long time clients. We have enjoyed watching / living through Naverisk's successful growth.

Vorteile:

The product is great and it meets all of our needs. But the Customer Service is exceptional.

Nachteile:

Managing SLA warnings and failures is always a challenge for us We have a hard time determining the SLA triggers.

The intentions are good

Kommentare: This could be such a good product, many feathers are there but it is always something that does not work. In every release it is something new that does not work. If something is fixed something new stops working. The development of the product is slow. I would assume that we create 2-3 support cases a week and have done so since we started using the system 1,5 years ago. We cannot trust that the status of the client agent is correct. I really believed in this company as they listened in the beginning of all our problems but now…no.We are looking at other systems now and it is hard to find a replacement as the product in general is god and featerrich.

Vorteile:

A complete solution, attractive price but you pay with frustration.

Nachteile:

A lot of problems, limited API, Slow response from support

Best featured product for the price.

Kommentare: Overall, Naverisk offers many great features and plugins that make our every day management over our hundreds of clients an absolute breeze. I would definitely recommend Naverisk to anyone that has the need to manage multiple devices, whether it's an IT services provider or just an administrator in a large organisation looking to have better management over their devices.

Vorteile:

Reporting, monitoring, automation, RDP functionality all just works without a hitch. Deployment is super simple and fast. Once set up, deployment is pretty much turnkey. Also like the fact that we can run Python scripts to make certain tasks simpler and more autonomous.

Nachteile:

The ticketing system could use a bit more attention. Creating tickets can sometimes be tedious and searching through previous tickets can be cumbersome.