Was ist CompanyCam?
Außendienstmanagement-Gewerbetreibende sind immer unterwegs und besuchen manchmal vier oder fünf Standorte pro Tag, was die Kommunikation noch wichtiger macht. Fotos helfen erfahrungsgemäß, Angebote zu schreiben, sich mit Personal zu koordinieren und mit Kundenbeschwerden umzugehen. Die Sortierung von Fotos kann sich aber als kompliziert erweisen. Nutzer können unbegrenzt Fotos mit Standort- und Uhrzeitkennung machen, diese an die Cloud senden und sicher speichern, um die Aktivitäten im Außendienst zu verfolgen.
Wer verwendet CompanyCam?
CompanyCam fördert die Kommunikation ohne Telefonanrufe und gibt einen besseren Überblick über die Situation, ohne vor Ort sein zu müssen. CompanyCam wurde entwickelt, um deinem Team Zeit und Geld zu sparen.
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Bewertungen über CompanyCam
CompanyCam is my work memory and has increased communication within the office. I love it.
Kommentare: The benefits of using CompanyCam would be increased communication in the office and with customers, increased productivity because all progress is being photographed and time tracked, better "photographic" memory of past problems at projects, and the ability to prove what the project looked like before we started working. CompanyCam has been an invaluable resource with employee accountability. Our employees take photos throughout the day so my manager can better understand the effectively or lack their of on the job. We are able to communicate better with homeowners with photos which allows us to clarify problem areas on the projects and explain those easier. Finally CompanyCam gives us absolute proof of issues that were on the project before we got there. For example we saved money this year by showing a homeowner that the dent in their gutter was there before we roofed their house, same story with cracks in driveways, and deteriorated siding. CompanyCam makes it easy for my guys in the field to take the photos I have wanted them to take for years. Now we actually do get the photos and save them correctly.
The best part of the software is the ability to see what all of my guys are up to out in the field and communicate with photos. I have had hundreds of conversations with employees in the field who are able to explain their problems to me with photos so that I know we are on the same page. Plus I can see the progress of the job throughout the day to make sure everyone is on task.
Every once in a while we would have duplicate addresses which was frustrating. I think this has been corrected.
A Great Integration with your CRM for Contractors in any field!
Kommentare: Very positive! I would take this system over all others I tested. The one draw back is the address/location duplication
Ease of use, intuitive, it really is super easy to use! It integrates with JobNimbus our CRM
It duplicates addresses when you go to the address more than once. The sales/auditor has to notice that the address is duplicated, which doesn't always happen...and delete one, or sometimes 2 of them. I wish there was a way for the system to recognize the duplication and not allow the 2nd or 3rd record to be made without some sort of distinguishing name or notation.The only other item that needs work is collaborators. It works to add a collaborator via email, but sending it via text almost always leads to issues. If this were fixed the technology is excellent
Horrible customer service
The features were exactly what we were looking for. Over time the ridiculous amounts of updates that created more and more 'features' made the product less and less easy to use. What once took minutes has extended to 10 times that to create a report. Updates often caused outages where our data was unavailable. Please Please Please someone make a comparable product so I can get away from company cam.
Horrible customer service. When we had issues it was days before we received a response. our data was unavailable and when the udpates were complete we had to relearn the entire application.
Company Cam to the rescue!
Kommentare: My over all experience with company can has been wonderful! I have been using it daily for a bit over a year now, and it has been CRUCIAL to my day to day work. This program integrates seamlessly with BUILDER PRIME, making it so easy to create, document, quote, and build new jobs! This program also allows my installers to see previous jobs when they may need to touch something up and want a visual comparison. Thanks company cam!!!!
My favorite things about company cam are the Al’s features allowing me to enter a neighborhood and confidently know who I may have already spoken with in the past. It is a very useful feature when building value with the customer. Being able to pull up pictures of the customers neighbors job for reinforcement of why they should choose me, as clearly those around them have!
Really I don’t have any real cons. Occasionally the gps software is off by a few feet but they get around that by allowing you to type in the address. I do with the map feature was available without having to click “add new project.”
Best way to describe a jobsite
Kommentare: Best tool for field users to communicate with office. We use it for CYA, status updates, arrival/departure times, if it has to do with the field talking to the office this is what we use.
Super easy to deploy, everyone can use it without much training. Allows us to document all the steps of the project and not have to explain things, rather look at the picture
Documents are a seperate section and not well integrated into the stream of pictures (should allow conversion of document into picture to use like any other picture). No email notification function. Ocasional connectivity problems without internet to pull up accounts. Would love for them to add a timeclock (already have the gps and job information to avoid another app).Checklists with email notifications to other users would be a great addition as well.Hopefully these are in their roadmap.