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Fullbay
Was ist Fullbay?
Fullbay ist für Schwerlastgeschäfte geeignet. Die Software hilft Werkstätten, schneller Rechnungen zu erstellen, technische Profis effizienter einzusetzen, jedes Teil zu berechnen, Kundenservice mit einem Kundenportal zu verbessern und hilft dir, deine Wochenenden frei zu halten. Das Tool ist cloudbasiert und funktioniert auf jedem Gerät, das mit dem Internet verbunden ist, mit kostenlosen Upgrades und unbegrenztem Support. Mit Fullbay siehst du Echtzeitstatistiken, musst dich nicht um alle Details in der Werkstadt kümmern und kommst bei der Rechnungsstellung nicht mehr in Verzug. Fullbay speichert eine vollständige Rechnungshistorie für jede Einheit. Fullbay – für eine effizientere Werkstatt.
Wer verwendet Fullbay?
Schwerlastlastwagengeschäft, Dieselreparaturwerkstätten, Fuhrparkmanagement, Feuerwehrauto-/Krankenwagen-Reparatur, landwirtschaftliche Ausrüstung – jede Werkstatt, die spezifische Dienstleistungen für ihre Kundendatenbank bereitstellen muss, ist mit Fullbay gut beraten.
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Fullbay
Bewertungen über Fullbay

The "Best" heavy duty repair shop software on the market.
Vorteile:
The founders and their team are completely committed to providing the ''very'' best software to the heavy duty diesel truck,trailer,reefer repair shops. There isn't any other software on the market that can compete with the features and functionality of Fullbay. From the software layout, to the real time invoicing, real time stats on every job which include technician performance, the profitability on labor & parts, to the complete step by step visibility of jobs by everyone including the customer. This software is a game changer for those companies that are ready to take their business and customer experience to the next level. "The very best feature for me personally, is the ability to login anytime from just about anywhere and see own my company is performing!"
Nachteile:
If I had to say something here, it would be that i would like to see the reporting capabilities to be more robust, but this is just my opinion of course.
In Betracht gezogene Alternativen:
Love My Fullbay
Kommentare: Overall, I love fullbay, my customers like the functionality.
Vorteile:
I love the ease of use, and how customizable it is for my business. I like that I can do everything ything from my laptop/ IPad, Phone, etc. I like that any question I have, or anytime I need help, its just a phone call of email away. The Fullbay crew is very knowledgeable and helpful.
Nachteile:
Since a good portion of my customer’s units are heavy equipment or utility trucks, it would be helpful if some units had the option to record and track Hours instead of miles. Some tasks still seem a little clunky, but it’s always improving. An option to print an Invoice Pro-forma without having to invoice the work order first, would be great.
Antwort von Fullbay
vor 6 Jahren
Thank you for this review, Grant. We love that you have been able to customize it to meet the needs of Advanced Fleet Services. We are glad to hear you are using the Fullbay crew for support. They are amazing! We do intent to keep making improvements to the software, so thank you for your feedback. We will pass it on to our development team. We intend to continue to earn 5-star ratings from you. Thanks!
Fullbay Review
Kommentare: We have had the system for 3 months and I can't wait to get rid of it. I feel like we are the only company who is actually using the system because of all the issues we have...if it was used by more companies they would have fixed all the issues already. Keep trying Fullbay.
Vorteile:
Invoicing is easier by letting you build the invoice during the job, as long as your tech can make a decent summary of the work performed.
Nachteile:
Customer service is worthless. They will answer the phone, but can rarely assist with any issues. They send it up to management and you have to wait for a response. Receiving parts is difficult. Ordering parts through the system is a nightmare, the email look like a phising scam, and you have to call to verify they received the email. Inventory is a joke, especially if you have to add more of the same part later that you returned earlier.
Antwort von Fullbay
vor 6 Jahren
Hello Ray. Thank you for taking the time to write this review. It is good to hear that Fullbay has helped Diesel Performance with invoicing. We are sorry that you are having challenges with our customer service. We are continually making improvements and we now have training videos and many other resources to help you and your team get trained. Have a great day!
Overall great software
Vorteile:
It is an easy to learn program. Helps with time management and helps all supervision be on the same page as to what is at the shop and how to prioritize it.
Nachteile:
Some minor slow downs I think do to traffic. Doesn’t have an option for push notifications. And any note put on the so you have to open so to view. Timesheet editing especially on action items could be simpler. Some customers not happy with new aperiance of the invoices.
Antwort von Fullbay
vor 6 Jahren
Hello Joey. Thank you for this review. We are glad to know that Fullbay has helped Longley Diesel with time management, supervision and priorities. We will pass your suggestions to our development team to review. We love feedback, thank you!
GREAT PRODUCT!!
Kommentare: FULLBAY HAS ALWAYS HAD GREAT CUSTOMER SERVICE AND TRAINING.
Vorteile:
THE ONLY PRODUCT WE FOUND THAT IS TRULY BUILT FOR TRUCK AND TRUCK REPAIR.
Nachteile:
ONCE YOU UNDERSTAND THE SOFTWARE IT IS REALLY EASY TO USE.
Antwort von Fullbay
vor 4 Jahren
Mark, thank you for this review! We are so glad that you are happy with Fullbay. And, yes! Fullbay was built specifically for heavy duty repair. We appreciate your business and as always, reach out to customer support for any needs you may have at Broward Truck and Trailer, Inc.
In Betracht gezogene Alternativen:
VERY HAPPY
Kommentare: FULLBAY IS CONSTANTLY IMPROVING THE PROGRAM, HAS A GREAT SUPPORT STAFF. ONE OF OUR PREVIOUS EMPLOYEES EVEN WENT TO WORK FOR THEM ON THERE HELP DESK.
Vorteile:
FULL BAY HAS HELP US WITH JOB ORGANIZATION, SHOP FLOW, AND EFFICACY .
Nachteile:
THERE NEEDS TO BE A BETTER WAY TO PRIORITIZE JOBS.
Antwort von Fullbay
vor 6 Jahren
Jacob, we are glad to know that you are very happy with Fullbay and that Wheeler Truck Service has improved organization, flow and efficiency by using the software. That is fantastic to hear! Thank you for recognizing our support staff too, they are great. We will let our development team know about your request for a better way to prioritize jobs. Have a wonderful day.
Fullbay
Kommentare: The ease of tracking calls and sending estimates and invoices to customers
Vorteile:
Ease of creating Service orders and invoicing tickets
Nachteile:
Sometimes finding vin# for Trailers after verifying they are right
Antwort von Fullbay
vor 4 Jahren
Robert, thank you for taking the time to write a review for Fullbay. It is great to hear that you experience ease with creating service orders and invoicing tickets. We will continue to make improvements to the app. We appreciate Magnum's Inc and your business. Thank you!
Fullbay Has it All
Kommentare: It was very helpful in getting out Invoices thru email to customers directly. My customers really appreciated this feature too.
Vorteile:
I liked how the software tracks non inventory parts. Applying them directly to Invoices. If anything is returned that is all trackable. You are able to see that the part was sent back and credited. Very helpful with keeping track of Cores or any other returned parts.
Nachteile:
I had a hard time with the Inventory portion of this program. I can see where it would work great it just didn't for how large our Inventory is.
Antwort von Fullbay
vor 3 Jahren
Shelley: Thanks for taking the time to review Fullbay! I'm glad we were able to help with your parts tracking and invoicing processes. We value your feedback about the challenges with using our software for your large inventory and will pass this onto our development team. We appreciate your business and enjoy having you as our customer!

Great Product to run your Shop from small to large companies
Vorteile:
I like the fact that this software is simple to use. Easy setup and great support.
Nachteile:
I really don't have many cons to mention other then I do wish there was more parts ordering software like a partstech.com or fleetpride ordering internally in the program. But most shops in this industry are still doing phone call method compared to online ordering.
Fullbay review
Kommentare: Great for SO status, approvals, estimates, invoicing, PM tracking.
Vorteile:
User friendly. Can do a lot with service.
Nachteile:
Parts tracking only with inventory parts, not parts put onto SO's directly from vendor.
Antwort von Fullbay
vor 4 Jahren
Thank you for this review. We are happy to hear that you find Fullbay user-friendly and so much more! Fullbay does track special order parts on several reports as well as within the service order history, please reach out to our customer support team and we will be happy to show you how to use those functions. Thank you for your business.
In Betracht gezogene Alternativen:
Fullbay is great
Kommentare: It’s a great system and really puts the departments in tune to work together in accomplishing great customer service
Vorteile:
Has a lot of info that is useful and keeps you in check in all departments
Nachteile:
Has a lot of steps at first but results come later
Great software that makes my job easier.
Kommentare: The experience has been great. When I call for support I never have to wait and everyone I have spoke with is really knowledgeable with the product. Everyone at Fullbay is always helpful and always try there best to help out.
Vorteile:
I like the fact that it tracks all of your customers repairs and maintenance. Easy to track invoices that have been paid or not. The biggest thing for me is that Fullbay is geared toward the heavy duty diesel industry. When I first started this business I spent a ton of time trying different software and none of them added up to what I was used to at the dealerships and then I seen Fullbay pop up on one of my searches and I couldn't give them my money fast enough. I will continue using this software and would highly recommend it to any business big or small.
Nachteile:
I do not have any complaints about this software.
Antwort von Fullbay
vor 4 Jahren
Ben, thank you for leaving this review about Fullbay. We are delighted to know this was the solution you were looking for, and especially that you have received great support when you call in. That is wonderful. Thank you for your business!
FullBay
Kommentare: I've worked with different shop software- from Reynolds & Reynolds to NAPA Tracs to this one. Although they all had their good points for their time, Fullbay seems to evolve as the need arises. Whatever makes my job easier is good with me.
Vorteile:
The layout makes sense. After a few minutes of familiarizing myself with the categories and functions, it became pretty simple.
Nachteile:
Not much. If I encounter something that could be 'tweaked', support is usually agreeable to take a look at it.
Antwort von Fullbay
vor 6 Jahren
Thank you Jim for your wonderful review of Fullbay! We are delighted that it has been simple for you to use, and that you feel like Fulbay meets the needs of Quality Truck Repair. We do love feedback, so please don't hesitate to continue to communicate things you suggest could be 'tweaked' to make your experience better. Have a great day!
FullBay Power!
Kommentare: Friendly, helpful staff.
Vorteile:
Very nice program, good support, relevant information and topics.
Nachteile:
Wiring diagrams in Motor not comprehensive enough.
Antwort von Fullbay
vor 3 Jahren
Bryan: Thank you for the stellar review about Fullbay, and we are so glad to hear that it's been working out well for you. We appreciate your business and enjoy having you as our customer!
Got my life back
Kommentare: Fullbay enables me to stay on top off my business as i go. I used to have to take days away from work for invoicing, quotes, and other office work. Now when the invoice is ready the only thing left to do is collect the money.
Vorteile:
Most of my business is mobile/onsite repairs so I like how versatile the software is in the fact that it runs on multiple platforms.
Nachteile:
The maintenance tracking needs some improvement. It needs to be a little easier to see when the particular services are due
Antwort von Fullbay
vor 4 Jahren
Hi Duane, thank you for leaving this review. We are happy to hear that you are using Fullbay for mobile and onsite repairs for Bentleys Diesel and Performance. If you would ever like help with shortcuts in maintenance tracking, please reach out to our customer support team. We always welcome your feedback with enhancement requests too! We hope to see you at SEMA again next year, have a wonderful day.
In Betracht gezogene Alternativen:
Love our Fullbay!
Kommentare: I cant say enough good things about Fullbay, I am so happy with what we can do with the software.
Vorteile:
The greatest advantage of Fullbay for us is workflow and going paperless. The ease at which I can access any information I need is second to none!
Nachteile:
Inventory and applying credits to SO's is the toughest issue for me. An actual app for android or apple would be a welcome addition for my techs.
Antwort von Fullbay
vor 4 Jahren
James, thank you for this review about Fullbay. We are so happy that the workflow is benefiting your shop and that you are now paperless!
Above & Beyond
Kommentare: Great to deal with - support goes above and beyond to help!!!
Vorteile:
The software helps track a job from start to finish which keeps the shop and customer happy!
Nachteile:
Can be a little over whelming at first and takes a little time to learn.
Antwort von Fullbay
vor 6 Jahren
Hello Glen, thank you for writing this review. We were delighted to hear that you have had good experiences with our support team-they work very hard to meet the needs of our customers. We are also glad to hear that Fullbay is helping keep the customers at Moores Heavy Equipment happy. We hope that helps them continue to choose your shop for their service. We invite you to continue to reach out to our support team for any help you may need. We plan to continue to earn your business. Have a great day!
Maintenance
Kommentare: We are able to track efficiently levels to improve not only the customers time in the shop but also our techs
Vorteile:
Tracking maintenance is a breeze as long as you have it set up to track. Always updating to improve not only their software but also shops business by pairing with fleetnet and other companies.
Nachteile:
I dont like that i can not classify the counter sales to a specific class. As a fleet owned shop doing work on our on trucks i cant take anything from inventory to that truck unless i set up a service order.
Antwort von Fullbay
vor 4 Jahren
James, thank you for this review of Fullbay! We are happy that you find tracking maintenance a breeze. We will continue to make improvements to the app, thank you for the feedback and for your business.
Fullbay Review
Kommentare: faster estimate to invoice times
Vorteile:
Doing estimates takes half as much time with full bay lets you know what your costs are and profits before you do the job. Allowing you time to bid more jobs.
Nachteile:
Little bit of learning curve to figure out software
Antwort von Fullbay
vor 6 Jahren
Hi Andy. Wow, thanks for the great review! We are glad that Fullbay is helping Link Hydraulic with estimates and time to bid more jobs. We want your shop to be as efficient as possible. If you need help with learning any of the software, please never hesitate to use our free, unlimited support. The support team is great!
Where were we without Fullbay?
Kommentare: Fullbay has helped with inventory management, time management, and efficiency in our shop.
Vorteile:
The ease of use. My customers can see the progress of their unit, my techs can look at repair orders and type up their notes from any device and anywhere, I can monitor what is happening without having to be in the shop every minute of the day. It makes my life easier.
Nachteile:
Sometimes the updates, do not really help or make changes that benefit my business.
HOW I LIKE FULLBAY
Kommentare: I HAVE HAD A GREAT EXPERIENCE WITH FULLBAY AND I LOVED THE FACT THAT I WAS ABLE TO DO ONE ON ONE TRAINING WITH SOMEONE. I LIKE THAT IF I HAVE AN ISSUE THEN I CAN CALL IN AND THEY WILL HELP YOU ON THE SPOT OR THEY WILL SEND IT TO SOMEONE THAT CAN HELP YOU.
Vorteile:
I LIKE THAT IT IS EASY TO FIND YOUR WAY THROUGH ANY AND ALL PARTS TO FULLBAY
Nachteile:
THAT IT LOGS YOU OUT IF YOU HAVE BEEN IDLE TOO LONG OR PULL UP ANOTHER WEB PAGE
Antwort von Fullbay
vor 6 Jahren
Stacy, we are delighted that Fullbay has earned a perfect rating from you! We are also glad to hear that it is easy for you to navigate through the software and that you learned it with only one training. We are also happy that you are using the support channels. We want to continue to earn the business from East Coast Diesel LLC. Thank you.
Premier Service Center
Kommentare: Its a great software for the most part. I have use multiple software's and this one seems to preform as expected.
Vorteile:
The parts requesting from the shop technicians to the parts and service support departments.
Nachteile:
How slow the receiving of larger parts orders. The return procedure of new and used parts.
Antwort von Fullbay
vor 4 Jahren
Hello Michael, thank you for taking the time to write this review. We always appreciate feedback. We are glad to hear that the parts request is working well for you. And, we will definitely pass the feedback along to our development team about the speed on large orders. We are committed to your success. Thank you!
Great company-
Vorteile:
Easy to use- they have worked with us on programming that we need
Nachteile:
The accounting side integrates with Quickbooks but exports only and isn't real time. This causes some issues that we have had to work around.
fullbay
Vorteile:
the ease of use and function, It just makes sense and flows really nice
Nachteile:
that it does not work with Sage and there is not more limited to techs
Antwort von Fullbay
vor 6 Jahren
Thank you Matt, for submitting this review. We are happy to hear that Fullbay's flow works nicely for Plett Truck Repair. Have a great day, we hope to continue to earn your business!
Fullbay Process
Kommentare: Works well for me and making any adjustments in the system is very user friendly
Vorteile:
As HR it is a simple process entering new employees into the system
Nachteile:
Not much with the position i hold with the company. Great customer service if i have any issues or questions
Antwort von Fullbay
vor 4 Jahren
Joe, thank you for taking the time to leave a review about Fullbay. We are glad that you find our customer service to be great. We have a great team, and thank you for your business. We appreciate you!