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PrediCX
Was ist PrediCX?
Automatische Vorhersageanalysen zum Aufbau präziser Modelle mit Textdaten, zum Beispiel der Stimme des Kunden, Garantie- und Reklamationssachen, Bewertungen, Versicherungsschäden etc. Die von einer Universität entwickelte, proprietäre Technologie kann auch von Menschen ohne Data-Scientist-Ausbildung verwendet werden. Aus minimalem „Human-in-the-loop“-Input werden maximale Modell-Leistungen.
Wer verwendet PrediCX?
Jeder, der aus großen Mengen unstrukturierter Daten, insbesondere Text, Modelle entwickeln möchte. Das können zum Beispiel Konsumgüterunternehmen, Kontaktzentren, Finanz-, Medizin- oder Ingenieurdienstleister sein.
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PrediCX
Bewertungen über PrediCX
Super easy to use for non software specialists so you might even have no need to read the manual!
Vorteile:
You can see an improve of your business performance right away! It has a great understanding of customers needs and speeds up the customer experience management process. Amazing support from the team.
Nachteile:
The initial manual input could be speed up a little bit since it's so easy to use and the reporting feature should provide more detail on task and labels statistics
Very powerful software for text
Kommentare: We were able to build complex machine learning models, with thousands of classes, very quickly and accurately without needing a data scientist.
Vorteile:
Easy for a non data scientist to use and build predictive models. Useful in many use cases including automation and getting actionable insight from text that you can't get from normal text analytics. It is also easy to plug into via the API.
Nachteile:
The GUI is straightforward but fairly simplistic. It is intuitive once you start using it and the support is good, but some things could be easier to do.
PrediCX which consequently groups information including a considerable measure of content
Vorteile:
PrediCX is a super charged content characterization machine, ready to group content pieces in view of 'human-in-the-loop' input.
Nachteile:
Least about this In some case, persistent contribution from a human allows Predicx to beat these issues.
Great software, very easy to implement and run it. So far runs smoothly.
Kommentare:
Better understanding of customers needs.
Speed up customer experience management process.
Vorteile:
Really user friendly. Amazing support from the team. Definitely can recommend it. Great for improvement of your business performance and customer relations. Great value for money.
Nachteile:
There is nothing to dislike about the product. However GUI has still some room for improvement. Also the initial manual input could be speed up a little bit.
Strong text analytics
Kommentare: Using more of our data, particularly our text data. Getting better insight and reducing the need for more data scientists as they don't have to manually transform the data anymore.
Vorteile:
It automatically transforms our text voice of customer feedback so we can use so much more of the data we have.
Nachteile:
Some of the visuals and navigation around the functionality takes a bit of time to get used to but they are getting better.