Wer nutzt diese Software?

Reisemanager, Reiseplaner und Reisende in Unternehmen, in denen Geschäftsreisen notwendig sind

Durchschnittliche Bewertung

33 Bewertungen
  • Gesamt 3.5 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 3.5 / 5

Produktdetails

  • Startpreis 10,00 $
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
  • Kundenbetreuung 24/7 (Live Vertreter)

Angaben zum Hersteller

  • Egencia
  • https://www.egencia.com
  • Gegründet 2002

Über Egencia

Einfachere Einhaltung der Vorgaben bei Geschäftsreisen, vereinfachte Spesenabrechnung und höhere Umsetzung der Unternehmensrichtlinien für Geschäftsreisen.

Egencia Funktionen

  • Erinnerungen
  • Genehmigungs-Workflow
  • Management von Beschränkungen
  • Mobiler Zugriff
  • Profilverwaltung
  • Reisebuchungen
  • Reiseplanung
  • Richtlinien Managemen-
  • Spesenabrechnungen

Die hilfreichsten Reviews für Egencia

Most convenient apps to maintain corporate travel solution

Bewertet am 17.9.2018
Jahangir A.
Administrative Support Executive
Computer-Software, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: There are a number of travel management apps/tools available in the market but this is the best as per my 3 years of experience using this platform.
This is the sister concern of Expedia which are the largest travel management website. As a result, you will find all most all the continent flights, hotels, and car rental services through their platform. Most important you can sync other corporate accounts with them like National Car, AVIS etc so that your employees can book through a single platform which is really amazing. Also, website design and tools are very easy to use and pretty simple to track your emplyees booking details withour asking their login info if you have admin account like I had.

Vorteile: 1. Control your travel management with a single platform
2. You can create approval level, hold your booking and book even for 24hrs without any charges
3. Flight, hotel and car rental management for your company without multiple accounts
4. create your itinerary one by one or a single itinerary
5. Get all the report or one by one the way you want
6. A single payment options or you can customise your payemnt method if you want.

Nachteile: 1. If your corporate card is out to limit, they will hold your booking and no exemption
2. Sometimes some flights are not showing in this platform
3. Hotel prices are showing little higher than regular price sometimes
4. Extra charges if you take assistance from customer service agent. that's wired
5. Sometimes, you have to go through their customer service agent to cancel/rebooking your arrangements.
6. During rush our, its very dificult to reach their customer service agent.

Antwort des Softwareanbieters

von Egencia an 20.9.2018

Hi Jahangir. Thank you so much for your review, we are so happy to read your recommendation.

Very user friendly tool with great reporting

Bewertet am 11.1.2018
Verifizierter Rezensent
T & E and Process Controls Manager
Architektur & Planung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The software allows travelers to be self sufficient, have access to corporate negotiated rates, book travel within policy, have the flexibility to manage and view their trips. The app is very user friendly and alerts travelers to any issues that might arise regarding their trip. Egencia is integrated with Uber, Google Mpas and CityMapper ground transportation options.
As a travel manager, the reporting functionality is great and the new analytics tools are very impressive. Review of scheduled and/or customized reports gives the ability to monitor and measure corporate travel policy, understand purchase trends and travel patterns to identify opportunities of savings to the company. Duty of care is forefront in the travel industry, and having all your travelers book their travel in one platform allows access to their whereabouts at your fingertips in case of emergency.
Detailed invoices are provided for each trip for ease of expense report submission. Integration with our expense management company is highly valuable and time saving to our travelers for are road warriors.
We have been very pleased with the Egencia platform and the professional account reps and travel agents.

Nachteile: When issues arise when you have to call the travel agency desk, there is sometimes a long wait time especially during bad weather. I think they could do a better job managing these occurrences.

Antwort des Softwareanbieters

von Egencia an 9.4.2018

Thank you so much for your positive review and constructive feedback! Brgds Nina

Saves so much time!

Bewertet am 4.4.2018
Holly S.
Director of Human Resources
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: HUGE time saver when it comes to booking hotels or flights.

Vorteile: The great thing about Egencia is it allows me to set up guidelines for groups of employees, allowing them to book their own travel. It saves me so much time personally, by not having to speak to the employees that are traveling out of state with all of the specifics regarding flights and hotels. Just going back and forth alone trying to book a flight--- is worth it. Especially if there are flight issues, it's nice that the employee can call Egencia directly and get things resolved.

Nachteile: The reporting has changed a bit within the past year. It would be much easier if I could see ALL flights that are booked instead of having to search for something specific like South West or other airlines that may not automatically come up. A transaction code might be easier so I could better track when charges are applied. (this comes into play with hotels)

Antwort des Softwareanbieters

von Egencia an 5.4.2018

Hi Holly. Thank you so much for your review and feedback.

Egencia Is Like Having A Full Time Dedicated Travel Support Staff

Bewertet am 12.6.2019
Verifizierter Rezensent
Assistant Vice President
Finanzdienstleistungen, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, Extremely happy with Egencia, It takes a significant amount of leg work out of travel process.

Vorteile: Egencia is a fantastic service. The tool itself really separates itself from other services in two ways. First, the tool is tightly interconnected with other tools/providers. The intergration with Outlook is seamless and the flow of information into reporting and expense tools makes that process very easy. Second, Egencia has world class customer service, in a situation where you need to have an issue resolved, their agents take ownership and quickly resolve the issues on your behalf.

Nachteile: The tool shines in the desktop environment but is somewhat limited through mobile. Improvements in that functionality would go along way.

Antwort des Softwareanbieters

von Egencia an 14.6.2019

We appreciate you taking the time to leave this review and are glad to hear it helps streamline your travel program!

Business trips made easy

Bewertet am 11.4.2018
Michael T.
Network Administrator II
Telekommunikation, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I am able to book my business trips and the app and program keeps track of everything for me worry free. I get email updates for any changes, and texts before an event.

Vorteile: There are several things that I like about Egencia, but the mobile app really sells it for me. Egencia's mobile app gets updates about flight changes before United's mobile app does. The first time this happened, I saw the updated terminal in Egencia, but the United app still showed my original terminal, so I that is where I went.....Lo and behold when I got there, the agent was just getting on the speaker to announce the terminal change. Ever since then, I use Egencia 100% for everything while on a business trip.

Nachteile: There are times when Egencia does not show all of the available flights, and you have to call customer service. Customer service is excellent, and has always resolved my issues but they charge to do this.

Antwort des Softwareanbieters

von Egencia an 27.4.2018

Hi Michael. Thank you for your feedback. We are happy to hear that you like Egencia's mobile app and are satisfied with our customer service.

Lies weitere Bewertungen