Egencia

Most convenient apps to maintain corporate travel solution

Kommentare: There are a number of travel management apps/tools available in the market but this is the best as per my 3 years of experience using this platform.
This is the sister concern of Expedia which are the largest travel management website. As a result, you will find all most all the continent flights, hotels, and car rental services through their platform. Most important you can sync other corporate accounts with them like National Car, AVIS etc so that your employees can book through a single platform which is really amazing. Also, website design and tools are very easy to use and pretty simple to track your emplyees booking details withour asking their login info if you have admin account like I had.

Vorteile:

1. Control your travel management with a single platform 2. You can create approval level, hold your booking and book even for 24hrs without any charges 3. Flight, hotel and car rental management for your company without multiple accounts 4. create your itinerary one by one or a single itinerary 5. Get all the report or one by one the way you want 6. A single payment options or you can customise your payemnt method if you want.

Nachteile:

1. If your corporate card is out to limit, they will hold your booking and no exemption 2. Sometimes some flights are not showing in this platform 3. Hotel prices are showing little higher than regular price sometimes 4. Extra charges if you take assistance from customer service agent. that's wired 5. Sometimes, you have to go through their customer service agent to cancel/rebooking your arrangements. 6. During rush our, its very dificult to reach their customer service agent.

Invaluable Now That We Travel Again

Vorteile:

Egencia has a plethora of features for our team regarding business travel, but my personal favorite are the savings we have access to when booking. Flights have not been the cheapest this year, but with Egencia, we're able to book group business travel efficiently with great deals.

Nachteile:

Oddly, our team has experienced some bugs with the app, which one would think would be seamless, as the app is used the most while traveling.

Great for everyday travellers

Kommentare: Overall as a frequent traveller myself, I liked it. However, for executive travel, I do not like it.

Vorteile:

Easy to learn and use and great for the masses.

Nachteile:

Not catered to high volume or executive travel.

Great features; confusing interface

Kommentare: Overall I really enjoy using Egencia and once I read the help sections and ask questions with customer support it's great. Just needs to be more intuitive.

Vorteile:

That all of my trip details were in one place and my rewards systems could be used.

Nachteile:

It was not intuitive booking hotels within your company's policies. I booked the wrong room type multiple times and it was very frustrating.

Okay travel management

Vorteile:

The portal is easy to use, reporting is straightforward and it has good uptake among our users

Nachteile:

We are currently being aggressively moved off of our credit facility. We broadly support Egencia's move in this direction but strongly object to the way it is being carried out - i.e. without much warning such that it interrupts critical business processes