TravelBank

Kommentare: As a large company, with locations in different states, and managers traveling to meet with clients, Clearlink was looking for a way to reduce travel spend, but overall have a seamless and streamlined user experience for booking travel. After demoing multiple platforms, Clearlink found TravelBank to be the ideal fit for our growing organization. Not only did TravelBank work heavily with us to refine our existing travel policy, their team is readily available for any questions that arise.

Vorteile: The TravelBank platform is extremely user friendly and intuitive. Their goal is to have you book a flight from start to finish in under a few minutes, and the process is simple and streamlined to take the headache out of booking travel. Aesthetically, the software is clean, well organized and visually pleasing. Adding users is simple with mass uploads, and deactivating employees is just as easy.

Nachteile: While not necessarily a con, TravelBank is continuing to develop new enhancements to their system, which means continued changes for our employees. That said, they’re positive changes! There are many items on the roadmap for this year, like rental cars, and as a company that has a high annual travel spend, we can already see we will rely heavily on the upcoming features. As a newer travel platform in an industry that hasn’t seen much change or innovation to travel, we’re excited to see the enhancements that are being made by TravelBank.
As we continue to grow in headcount, the reporting capabilities could be increased to support our needs and provide deeper visibility into employee travel. Being able to integrate with an HRIS to remove the manual process of adding/deactivating users would be a nice addition.

Kommentare: One word - "Amazing"

Vorteile: The ease and simplicity of the product is wonderful. The best part is that you can pull it up on the laptop and finish anything you started on your phone. The Customer service is impeccable. I don't know how you maintain that level of service with a free app. This is a great app and making it free to use, is wonderful. The developer has done a marvelous job.

Nachteile: Honestly there are no Cons considering its free. I would though, definitely suggest some wishful items that can probably make this app extraordinary. 1. Have OCR recognition to catch receipts details. 2. Give user a full access to change anything in their profile, like Company name, company setup and other items. 3. Allow to change/add logo for the reports, with ability to extract as CSV file. Once again I am not classifying these as cons, but suggestions to build on current platform and make it truly an exceptional app.

Kommentare: This app has saved me countless hours through its intuitive setup

Vorteile: Love that it scans the receipt pic for as much info as possible. Also love that TB will send report straight to accounting or cfo

Nachteile: Would like a little more control and the ability to add multiple expenses under one title. Also to change the expense report name

Vorteile: The chat feature is okay. Representatives will respond fairly quickly.

Nachteile: When booking my flight to Bahrain, the following happened:
1. They only booked 4 of the 6 legs I requested, leaving my final destination as Kuwait City rather than Bahrain
2. They didn't add my frequent flyer number to the reservation as I had requested
3. My preferred airlines disappeared from the list the day I went to make my reservation. After waiting several hours, one of the airlines returned literally minutes before I was heading out of the office on a vacation.
4. My selected itinerary was originally in budget, but after entering my details and clicking the confirm button, the price magically jumped $200 and required my manager to approve.
5. Seat selection was not available on all legs, and the ones I selected were ignored when the system made my reservation.

Kommentare: my overall experience is great so far! I have a great rep.

Vorteile: I like that the software is very easy to use.

Nachteile: I don't believe i have the option to create a different expense besides General Expense.