--- description: Detaillierte Informationen über IT Glue zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: IT Glue Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [MSP Software](/directory/30921/msp/software) > [IT Glue](/software/170401/itglue) # IT Glue Canonical: https://www.capterra.com.de/software/170401/itglue Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/170401/itglue?page=2) > IT Glue ist eine preisgekrönte Dokumentationsplattform, die IT-Anbietern hilft, den Zeitaufwand bei der Suche nach Informationen drastisch zu reduzieren. > > Bewertung: **4.6/5** von 339 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet IT Glue? IT Glue wurde für IT-Experten entwickelt. Das Unternehmen konzentriert sich auf den Markt für Managed-Services-Anbieter (MSP). ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 339 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Kaseya - **Region**: Miami, USA - **Gegründet**: 2004 ## Gewerblicher Kontext - **Startpreis**: 29,00 $ - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Belgien, Deutschland, Dänemark, Estland, Finnland, Frankreich, Irland, Israel, Kanada, Malaysia, Neuseeland, Niederlande, Norwegen, Schweden, Schweiz, Singapur, Sonderverwaltungsregion Hongkong, Sonderverwaltungsregion Macau, Südafrika und 5 weitere ## Funktionen - Alarmfunktion / Benachrichtigungen - Backup und Recovery - Benutzer-Management - Berechtigungsnachweis-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - Beziehungs-Mapping - Catalog Management - Compliance Management - Compliance-Verfolgung - Dashboard - Document Capture - Dokumentation - Dokumentenspeicher - Drag-and-Drop - Einmalige Anmeldung - Etikettierung - Filesharing - IT-Asset-Management - IT-Betriebsmittelverwaltung - IT-Reporting - Inventarverwaltung - Konfigurationsmanagement - Kontrolle des Genehmigungsprozesses - Kundenspezifisches Branding - Leistungskennzahlen - Lieferanten-Management - Onboarding - Problemmanagement - Real-Time Notifications - Remote-Monitoring und -Management - Richtlinien Managemen- - Self-Service Portal - Suchen / filtern - Supportticket-Management - Textbearbeitung - Third-Party Integrations - Verfolgen von Vermögensanlagen - Versionskontrolle - Vertrags-/Lizenz-Management - Volltextsuche - Vorlagen - Werkzeuge zur Zusammenarbeit - Wirtschaftsprüfung-Management - Wissensbasis-Management - Wissensmanagement - Workflow Automation - Workflow-Management - Zugriffskontrollen / Berechtigungen - Änderungsverfolgung ... und 4 weitere Funktionen ## Integrationen (61 insgesamt) - Addigy - Atera - Autotask PSA - Auvik - BVoIP - Backupify - Barracuda RMM - BrightGauge - BullPhish ID - Cisco Meraki - CloudRadial - ComplianceManager - ConnectWise Automate - ConnectWise Cybersecurity Management - ConnectWise PSA ... und 46 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - Chat ## Category - [MSP Software](https://www.capterra.com.de/directory/30921/msp/software) ## Ähnliche Kategorien - [MSP Software](https://www.capterra.com.de/directory/30921/msp/software) - [Passwort Manager](https://www.capterra.com.de/directory/30923/password-management/software) - [Vendor Management Systeme](https://www.capterra.com.de/directory/10024/vendor-management/software) - [DAM Systeme](https://www.capterra.com.de/directory/30203/digital-asset-management/software) - [IT Asset Management Software](https://www.capterra.com.de/directory/30077/it-asset-management/software) ## Alternativen 1. [SuperOps](https://www.capterra.com.de/software/1017782/superopsai) — 4.6/5 (65 reviews) 2. [NinjaOne](https://www.capterra.com.de/software/165889/ninjaone) — 4.7/5 (293 reviews) 3. [Atera](https://www.capterra.com.de/software/144309/atera) — 4.5/5 (449 reviews) 4. [Freshservice](https://www.capterra.com.de/software/132997/freshservice) — 4.5/5 (731 reviews) 5. [N-central](https://www.capterra.com.de/software/13803/n-central) — 4.2/5 (253 reviews) ## Nutzerbewertungen ### "Unlocking Efficiency: How IT Glue Empowers IT Teams" — 5.0/5 > **Simon** | *16. Juni 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: IT Glue provides a single source of truth for IT documentation, making it easy to store, access, and share critical information like passwords, configurations, and SOPs. This reduces onboarding time, minimizes errors, and boosts team collaboration. > > **Nachteile**: While powerful, some users find IT Glue’s interface less intuitive, especially when managing large volumes of documentation. Customization options for templates and workflows can also be limited compared to more flexible platforms. ----- ### "A Significant Timesaver, with amazing Organization tools and Flexible UI" — 5.0/5 > **Kilian-Laurin** | *16. September 2024* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Simplicity. It's simple and easy to get around. I really love the Quick Search Keys like Q for Quick Search in whatever site you are on. It's really a very-very noticable timesaver. I also like the Intergrations you can have with iT-Glue, like NinjaOne, which is very nice to have on hand. > > **Nachteile**: The Mobile App. The Mobile app UI feels a little to cluttered. I think the Desktop Website UI would be a better fit overall. I know the app allows that, but i still don't like how it works. What i also don't like, is that you can't stay logged in. Would be nice to get an option with "Remember me for 30/14/7 Days", without needing to log in again. I get that it's for security, but i really would just like to have the option. > > My Overall experience with IT Glue was amazing. Getting things done Quicker, Easier and the Best part: It's all organized, within just a couple of click really. The Integration support also makes things significantly easier. So overall, amazing really ----- ### "Great product & easy to use\!" — 5.0/5 > **Jonas** | *5. September 2024* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: IT Glue is awesome for documentation. Especially for me as part of a managed service provider. Its well organized and you can easily look up passwords for every customer you might need. > > **Nachteile**: I used IT Glue for over a month now but cant talk about any major flaws because there are none as far as i can tell. > > Its great and easy to use and has a lot of room for detailed documentation for everything you need. ----- ### "Useful for Teams Trying to Track Their Tech" — 4.0/5 > **Larry** | *2. Juni 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The search tool is so fast\! It makes look ups a breeze\! Entries are well-organized and have lots of options for capturing information. I like how you can save information and re-use it on later entries. (like brand and model, for example) I like how you can see activity in the app, and see what data has been added and by whom. > > **Nachteile**: It has lots of options for capturing and sharing information. All those choices and options are almost overwhelming and can make getting started a challenge. > > Overall, we use IT Glue for tracking our assets. It's pretty easy to open and perform a search. It is nice to have not just hardware, but certificates and domain information, as well. ----- ### "Esteban is an outstanding team member\!" — 5.0/5 > **Vicki** | *26. Mai 2026* | Unterhaltung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ease of use with included templates and the remarkable support. I cannot say enough about the help Esteban gave our team. > > **Nachteile**: Unable to roll out for entire organization because of lack of secure hierarchy. We wanted to be able to roll ITGlue out for several of our departments but we did not know that Administration could not be separated. We have overcome this opportunity by using ITGlue for only one department and changing the URL to help with this. When we launch a second department, we will use a separate implementation of ITGlue and URL. > > Our overall experience with ITGlue was outstanding. Esteban worked with us every minute we accessed ITGlue and he helped us ramp us quickly. ----- Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/170401/itglue?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/170401/itglue) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten