Square Payroll

Kommentare: I was recently audited by the NC State of Employment Security and passed
with flying colors because we use Square up for our payroll services. I am busy leading my business, which means wearing many hats, and I have
always depended on Square up to file the right forms, charge the correct
rates, and pay my employees. All I have to do is plug in the time cards each week and click the pay
button. The surprise, random audit put your services to the test...Thank you! Sincerely

Vorteile: Ease of use for sure, navigation, and customer support

Nachteile: Our team will have the same time cards...would like a feature that duplicates the time and can change the employee would be helpful

Kommentare: I love that my employees timecards are much more accurate than my previous method of writing it on paper and figuring it out. It has helped me deal with the red tape my state imposes on me, so that's a real plus. I ultimately chose to remain with my current provider because of the lack of blank check printing capabilities. I would like a way for my employees to track their sick time taken on their apps.

Vorteile: I use Square for retail and appointments, so I wanted to try the payroll function. The set up was easy to do, and my employees downloaded the timecards app and didn't seem to have any problems setting it up on their end.

Nachteile: It says that there is a check printing function, so the first time I went to run payroll, I discovered that I needed pre-printed checks. My current provider's software prints out complete checks on check blanks that I buy online. So, I'm using the timecards function, but not the actual payroll portion. On the timecards, I still have to calculate sick pay manually. I would like my employees to be able to sign in to sick time on their own.

Kommentare: It gets the job done for a good price, but don't expect any fancy stuff and customizeable reports

Vorteile: Somewhat easy to use. It gets the job done, and it is affordable and easy to train others to use...

Nachteile: Reports really are NOT what we need. I need to be able to see UNEMPLOYMENT INSURANCE paid on behalf of EACH employee. I need to be able to download a report that user-friendly to send to others (instead they are LONG with tons of unused lines for county tax that wasn't withheld. If there is nothing in the field, it doesn't need to display on a report). Trying to figure out the timecards... ugh. frustrating. I just gave up.

Kommentare: I will be looking for a completely new POS system as well as processor as this situation has left my small business in a bind halfway through January 2019.

Vorteile: The software itself is fairly easy to utilize; however, if you happen to cancel your subscription beware as you will be on your own. I had reorganized and changed entities therefore, cancelled my Square subscription. When changing entities I acquired a new EIN for the LLC. Square has refused to provide W2's for my employees for the 2017 tax year for the Sole Prop EIN in which I used for the business while with Square. After several emails back and forth I just received confirmation that Square will not be completing W2's for my business as I cancelled my service.

Nachteile: Customer service is extremely difficult with square as a whole. If you have any type of problem you will pretty much be on your own to research the internet or review conversation on the forum.

Vorteile: Square Payroll was easy to set up, and adding new employees is a very simple and fast process. Our employees have an online portal where they can edit their direct deposit details/address/withholdings/etc.
As the administrator I'm able to import their hours from third party programs as well (currently using T-Sheets)
The deadlines to submit payroll are clearly displayed, as well as the window of time when you can cancel or edit a submitted payroll.

Nachteile: For our company there are multiple pay rates depending on the work (regular hourly pay, drive time, etc.) When importing from T-Sheets I have to manually go through every time entry and specify what pay rate will be applied to each shift for every employee.
It's not possible either to change how direct deposits are labeled on the employee's bank statement. Instead of having my company name listed it just shows "SQUARE PAYROLL"