Durchschnittliche Bewertung11 Bewertungen
- Gesamt 4 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 3.5 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4 / 5
- Kostenlose Testversion Nein
Angaben zum Hersteller
Cloud system for midsized businesses that offers inbound/outbound calling, IVR, and built-in unified communications capabilities.
Die hilfreichsten Reviews für OnAvaya
Bewertet am 5.3.2019
Over all a good product
Kommentare: Overall my experience with OnAvaya has been a positive one. It's a good, not great, call management tool for softphone usage. I like Avaya's various other products and look forward to testing and possibly implementing Avaya Aura Pro. For now, OnAvaya meets my company's basic needs and has been a solid performer in softphone technology.
I can depend on OnAvaya to maintain a solid connection
Very clear call quality
Integrates well with older software
Easy to train employees to use
Doesn't drop calls, especially during a transfer
It's limited on how much usage load it can take at any one time
Some of the training is muddy on how to upgrade or add features
Bewertet am 9.1.2018
Used as desk phone
Kommentare: Learned about how to navigate and support the application.
Vorteile: What i like most about the software for this tooll is that is allows end users to manage the phone settings themselves. Giving end users power relieves the amount of pressure on support teams to manage those resources.
Nachteile: What i have found to be be the most complicated issue with the software is that it can be a bit complicated at times for end users to master.