Durchschnittliche Bewertung

8.201 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web

Angaben zum Hersteller

  • Microsoft
  • https://dynamics.microsoft.com

Über Phone System

Webbasiertes Telefonanrufsystem, das mit Office 365 zusammenarbeitet und tägliche Anrufe in Instant-Messaging- oder Videositzungen umwandelt.

Phone System Funktionen

  • Anrufaufzeichnung
  • Anrufprotokoll
  • Anrufüberwachung
  • IVR / Spracherkennung
  • Mitarbeiterverzeichnis
  • Mobiler Zugriff
  • Virtuelles Callcenter
  • Webkonferenzen
  • Weiterleitung von Anrufen (Call Routing)
  • Anrufaufzeichnung
  • IVR / Spracherkennung
  • SIP-Trunking
  • Syndikat-Gruppen
  • Virtuelle Erweiterungen
  • Webkonferenzen
  • Weiterleitung von Anrufen (Call Routing)

Die hilfreichsten Reviews für Phone System

The Complete Package

Bewertet am 10.9.2019
Osamah A.
Student
Computer- & Netzwerksicherheit, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have been using Office 365 for over 7 years now and I am completely satisfied with it. It provides me with every product that I need like Word, OneDrive and PowerPoint. it runs smoothly and doesn't consume a lot of memory. Office 365 has saved me many times when I needed to do some work and studies. I have become attached to it and I can't let it go now. it's simply my best package so far!

Vorteile: I am always asked to make a decent presentation, a proper and organized article, a database and many more other duties. Luckily I have Office 365. it is the absolute package that contains all of the necessary tools to get these duties accomplished. All my favourite Softwares are gathered in one place ( Office 365 ). I use almost every product included in the package. PowerPoint to make perfect presentations to my college, Word to prepare a well-shaped article, and Excel to make some huge databases that contain tons of information and calculations! I also use OneDrive which is a product included in Office 365 that gives you access to your files from anywhere, whether you're at home resting at your bed, or at the library studying or even in a vacation on the beach. You can access your files from literally anywhere! One thing I like a lot about Office 365 is that once you get it, you will have it on your PC, on your phone and even on your Tablet or smartwatch! Also, I like the fast-paced updates. with Office 365 you will always have Word, PowerPoint, OneDrive, SharePoint and many other products at the latest version as soon as it comes out!

Nachteile: While you can access your files at any time and from anywhere, you need an internet connection for that, so if you happen to not have an available internet connection, you will not be able to access your files at all. Office 365 uses the latest technology and do updates for its products pretty often, Office 365 is so advanced to the point that sometimes it will not be compatible with some old systems and devices. Although you might be able to come around this problem but that process is very time-consuming.

Microsoft meets the Web

Bewertet am 14.8.2019
Verifizierter Rezensent
Line Producer & Sysops Admin
Computerspiele, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I like the interface, the fact that the tool is professional oriented, as great support and is still the reference when it comes to digital documents.

Vorteile: I've been moving away from Microsoft Office because I've been moving away from Windows for a long time, but I've never find a good Office solution that compares to Microsoft Office. Open Source solutions are a bit clunky and are not on par with the latest User Interfaces experiences, and Google Drive offers the best alternative, with less options than Microsoft Office. Since Microsoft Office offers cloud solutions as part of MS Office 365, it became a game changer. I can now properly get back to the Microsoft solution and use their tool from everywhere, knowing that I will have the proper layout in files shared with me, and vice versa. The options and tools are exactly what you could expect from Microsoft and this move toward the cloud is a very nice move.
The MS Office solution is not free, but it offers a storage of 1TB on the cloud and the licence can be shared with family members (up to 5 people).

Nachteile: The cloud solution still needs some improvements. I haven't been able to edit, at the same time, a document with someone else, while Google Drive offers realtime edition on any kind of files.
Microsoft offers a great solution with MS Office but seems a bit late to the "cloud party". There's still a lot to improve and I feel that it's easier now to get people on Google Drive and share documents with them, than it is on MS Office. Part of it being because MS Office doesn't offer free solution (yet).

MSTeams is a top notch communication app

Bewertet am 28.7.2019
Michael C.
IT Analyst
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Nothing but positive experiences so far and it was a welcome addition once I mentioned it was included with our sub.

Vorteile: - The ability to control the channels and groups
- Being able to easily get missed notifications via email
- Mobile app that is just as great as the desktop app
- Web app makes it easier for everyone to use teams with no installation
- add-ons for wiki's scheduling
- HIPAA compliant
- Able to share your screen with co-workers on the fly

Nachteile: - Lacks the ability to create a command like slack where you can have a bot produce a wifi code or other common knowledge that is needed from time to time

Office 365/Review

Bewertet am 24.7.2019
Stefan K.
Stundent
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I use this program for private and business purposes, although a bit more demanding program it gives me a bit of fun while working.

Vorteile: The benefits of Office 365 are many, I will try to list only some. By subscribing to Office 365 (O365), you get access to the latest versions of Office software (WORD, Excel, PoverPoint, Outlook, OneNote, etc.). Allows you to use the most advanced features in these applications that have become better at a given moment (e.g., Direct Translation of Text in a Second Language in Vord, Using Geo Cards in Excel, or Inserting 3D Visual Elements in a PoverPoint). The full package works best with the cloud (cloud) where Microsoft gives each user a free terabyte space on their file storage servers. One terabyte is more than enough to store all the files you use on documents (photos, photos, videos, e-mails, etc.). Transferring your files to the cloud gives you several benefits: :: Your files are available to you from any computer, tablet, and on your phones: You can share files with colleagues, even more so, work on the same file at the same time from different locations (for example, colleagues in the office and you at home, do together on the same PowerPoint presentation, and then see who made the change). These services significantly reduce the number of sent emails, then problems that arise when the organization circles several versions of the same document within the organization. :: When all of your files are in the cloud, it means you always have a copy of your disc without the need for external disks.

Nachteile: There are also shortcomings in the use of O365 that some organizations can be decisive when deciding whether to switch to this service: :: If you are not connected to the Internet, synchronization between devices will not work. This means that you may not be able to update the latest version of the file your colleague worked with using the 'cloud'. :: Microsoft almost daily adds new features, and for some users who do not like changes, it may be a problem.

Has come a long ways in the past year or two

Bewertet am 19.7.2019
Greg P.
Partner
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: When we first started investigating Office 365 a few years ago, we could see promise in the integration possibilities, but the reality was pretty clunky, even inside of the Windows ecosytem. Now its really starting to deliver on that huge opportunity, especially between Windows, MacOS, and IOS.

Vorteile: Starting to realize the potential benefits of integration across Windows, MacOS, iOS

Nachteile: Would like to see better integration with other messaging/chat tools like Slack, etc.

Lies weitere Bewertungen