Durchschnittliche Bewertung

9.399 Bewertungen
  • Gesamt 4.6 / 5
  • Benutzerfreundlichkeit 4.4 / 5
  • Kundenservice 4.2 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.3 / 5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web

Angaben zum Hersteller

  • Microsoft
  • https://dynamics.microsoft.com

Über Phone System

Webbasiertes Telefonanrufsystem, das mit Office 365 zusammenarbeitet und tägliche Anrufe in Instant-Messaging- oder Videositzungen umwandelt.

Phone System Funktionen

  • Anrufaufzeichnung
  • Anrufprotokoll
  • Anrufüberwachung
  • IVR / Spracherkennung
  • Mitarbeiterverzeichnis
  • Mobiler Zugriff
  • Virtuelles Callcenter
  • Webkonferenzen
  • Weiterleitung von Anrufen (Call Routing)
  • Anrufaufzeichnung
  • IVR / Spracherkennung
  • SIP-Trunking
  • Syndikat-Gruppen
  • Virtuelle Erweiterungen
  • Webkonferenzen
  • Weiterleitung von Anrufen (Call Routing)

Die hilfreichsten Reviews für Phone System

Easy to use and good options for students, staff, faculty

Bewertet am 10.12.2019
Carissa J.
Director Enrollment
Hochschulbildung, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I would recommend Office 365 to all companies, regardless of the cost. The functionality of all of the different apps and the ability to switch from mobile to desktop without any hiccups is what makes this software special and a winner! Microsoft Word is the benchmark software for all industries, and is an imperative necessity for anyone in higher education (students/faculty/staff). OneNote is another amazing tool that enhances collaboration and increases learning curves through training because you are able to keep very updated documentation and send out to a group in a super efficient and simple way.

Vorteile: Very easy to use and offers great tools for students, faculty, and staff to collaborate. Features like OneNote and your basic office software (word/powerpoint/excel) are great to have in a web version for easy and quick access without worrying about accessibility and compatibility issues. My office utilizes OneNote to collaborate and train our employees on our team daily, while also utilizing it for note taking and other options with outside vendors as well. OneNote is an amazing tool that is incorporated with Office 365 and it has helped our students remain organized and work in groups/collaborate in courses in an efficient manner as well. Word/Powerpoint/Excel have been around for some time, but the functionality and ease of using them in a web version has allowed our students, faculty, and staff to be more mobile and not stuck to a desk all of the time. The Office 365 software is great in a web/mobile version!

Nachteile: Sometimes there are some issues with syncing web updates (like onenote updates) to a desktop, but they usually resolve themselves pretty quickly. Depending on what administrator settings your company has, you may have a little trouble getting the sync figured out, but once it is set up, the ability to work wherever, whenever, is amazing! I would recommend Office 365 to all companies, regardless of the cost.

Power Pack of Enterprise Security Features and Seamless Integration with Office Tools

Bewertet am 3.12.2019
Verifizierter Rezensent
Technology Specialist
Informationstechnologie & -dienste, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Security is the major benefit of any Microsoft Product, Starting from setting the basic permission for email to configure the productivity suite products like Word or Microsoft based on the user permission is easy to handle in Office 365 compare to other products. Also, the Microsoft Teams allows integration with other popular enterprise product suites or apps JIRA and enables the smooth integration

Vorteile: Office 365 is the collection of all the well known Microsoft Collaboration and Productivity suite of tools that makes the business simpler and powerful without compromising the security. Starting from outlook email access to office tools like Word/Powerpoint it is easy to configure based on the user settings and allows to host the enterprise application through comp portal. Specifically, the support for mobility is amazing. It allows me to configure the office email setup without any additional work based on the rules set by the administrator.

Nachteile: One of the major drawback is, it will not allow work properly if you have more than one office 365 accounts. In my case, My client and my organization both are started to use the Office 365 as the primary hosting platform. And most of the cases, it will request me to delete any of the other accounts and I need to re-configure to check the other email. Switching between the accounts is not easy.

There is no "I" in Team - Teamwork the MS way

Bewertet am 4.12.2019
Kreasan M.
Business Development
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: In the past, having multiple applications on various platforms to communicate effectively to my teams became a tedious challenge due to many variables. With Microsoft Teams, we have realized the benefits of a converged communications platform as we see our client service levels on an all-time high as well as our bottom line showing positive growth due to enhanced productivity and efficiency from our teams. This product is definitely away into the future for converged communications and shared cloud workspace solutions.

Vorteile: The best feature of Microsoft Teams is the seamless integration of voice, data, and important business material that one is able to share across an organization. In the past various other tools bearing minimal resource/tool options were used, thus making it time-consuming and sometimes frustrating to follow processes. The greatness of the interactive relationships within the Microsoft Office 365 ecosystem really takes this product and sets it aside from the rest. There are many eco-system applications, tools, and resources available, however, nothing quite compares to having this in a Windows environment with multiple Microsoft applications and software being used. The intergration of the Outlook Calendar makes looking at endless emails in a day, a somewhat thing of the past. I also love the specialized chat features as opposed to Skype. Communicating with my immediate, extended and national teams have become such a breeze. Sharing content within these same utilties is an absolute winner for me.

Nachteile: At this point, I cannot think of any feature that has hindered me or affected me negatively. I use the software on a daily basis and across different devices. I have not had any issues or challenges.

I prefer office 365 to Google Suite

Bewertet am 3.12.2019
Joyce C.
Customer Success
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I prefer 365 over Google Suites and am frustrated by younger team members push for Google. I find 365 support far superior and technical support staff always helpful. I use all 365 products regularly in my work day and find it more reliable.

Vorteile: - ability to work from anywhere as long as I have internet
-cloud based so I have access to all my files even when on a different computer
- Access my email, files and all Microsoft programs from any location and device
-great customer support
-can work on device vs cloud and then save on device or cloud
-share documents- collaborate
- security
- no licensing issues- everyone in office has same service and upgrades at the same time

Nachteile: -since everything is cloud based if issues with internet equal issues access files
-updates can take a lot of time
-you have to purchase a subscription
- changing features
-- sometimes get "hung up" and doesn't do anything and will self shut down

Probably The Best Software For Enterprise Email

Bewertet am 4.12.2019
Michael B.
IT Manager
Non-Profit-Organisation Management, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It has been a great product and let all of us in IT sleep a little easier at night. The uptime and bulk management work has been offloaded to Microsoft, and this makes it easier to deal with.

Vorteile: I love that it's easy to use and takes the burden of managing an Exchange server or other mail server off our plate. It's easy to manage, assign licenses, and in some ways easier to navigate administrative tasks. In addition, you get a bunch of extra features that you wouldn't have if you ran Exchange on-prem.

Nachteile: The two things I least like about the software is support and documentation. Support is either really good or really bad. For big items (e.g. email is down), they shine or keep in constant communication about the issue. For little issues that only affect you or "nuanced" support issues you might have, the support is less than great. What makes things more difficult is the documentation and UI are constantly changing. You might find a KB or article that's only a few months old to find out that the "fix" in the article no longer works.

Lies weitere Bewertungen