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OpsGenie
Was ist OpsGenie?
Aufbauend auf Entwicklungs- und Betriebsteams in mehr als 2.500 Organisationen weltweit bietet OpsGenie Lösungen für das Alarm- und Bereitschaftsmanagement, mit denen Unternehmen effektiv auf ihre IT-/DevOps-Probleme reagieren können. OpsGenie befähigt Teams zur Entwicklung von Vorfallreaktionsplänen, zur Zusammenarbeit und Koordinierung der Reaktionsmaßnahmen und zur Analyse der Reaktionsfähigkeit. Erfahre, warum OpsGenie die am schnellsten wachsende Alert-Routing- und Incident-Management-Lösung auf dem Markt ist – www.opsgenie.com.
Wer verwendet OpsGenie?
Kleine, mittelgroße und Großunternehmen
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Bewertungen über OpsGenie
A most have
Kommentare: I've been a loyal customer of OpsGenie for almost three years now and I like to product so much that I wrote an integration with spring-boot-admin a year ago that now is used by many others. really great product
Vorteile:
I like the easy of use and most of all It never fails to deliver a message, Great UX and full of features
Nachteile:
I would like to have notification rules for how and when to receive some sort of events right now there is only one way of doing this but, that is something that would be ok to have but I'm very happy with the product
Basic incident management platform for startups
Kommentare: Satisfied given the amount of money we pay with them
Vorteile:
What I like the most about OpsGenie is its notification system. It has built-in SMS notification system, no need to integrate with other platforms & no need to pay extra. It comes with unlimited SMS notification (depending on your plan of course). Also, OpsGenie can notify you via phone call for critical alerts.
Nachteile:
One thing OpsGenie is missing is alerts correlation. Basically OpsGenie just receives alerts and notify relative teams according to your notification rule. It would be better if OpsGenie has alerts correlation platform to deduplicate noise alarms
Switched for different software
Kommentare: it was straightforward to use but ultimately went with something else
Vorteile:
we used this for our call line but have switched to a different provider
Nachteile:
it didnt ring in its own dedicated app and instead the normal phone settings
OpsGenie is a no-brainer
Kommentare: We use OpsGenie to collect messages from multiple endpoints and manage rules for alerting. Basically our pager duty. Also use the Heartbeats feature for missed execution monitoring.
Vorteile:
The pricing came in below Pagerduty by quite a bit and the features were much more plentiful. Really like the Heartbeats feature.
Nachteile:
I really don't have anything negative to say. It's been an excellent experience with the product since day 1. Any (minor) troubles I've had turned out to be something I was doing wrong.
Incident response and monitoring
Kommentare: Overall my experience has been very good. We use OpsGenie all the time, and it's a critical part of our monitoring stack.
Vorteile:
OpsGenie is very flexible, and relatively simple to setup. You can get up and running in just a few minutes, or you can spend days customizing the setup to match your teams/policies/services. Their customer support is really helpful and will help you get set up quickly. They are constantly releasing useful features (e.g. post-mortem analysis, video conference, etc).
Nachteile:
The onboarding process and best practices are not obvious and require some tinkering to figure out (e.g. best way to structure teams, alerts/incident templates, etc.). A guided onboarding and a best practices document would be really helpful for first timers.
