Wer nutzt diese Software?
We're targeting growth stage e-commerce companies around the globe.
Durchschnittliche Bewertung21 Bewertungen
- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Startpreis $99/Monat
- Kostenlose Version Ja
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2016
zenloop manages the entire feedback cycle and enables e-commerce brands to leverage customer feedback based on the Net Promoter System (NPS). Easily collect, analyze, and respond to customer feedback anywhere, anytime, and at any customer touch point. Automated stakeholder alerts and digests, AI text analyses, and multi-channel surveys empower you to instantly react to (un)happy customers, resulting in strong customer relationships and reduced churn. Sign up for free and get started!
- Berichterstattung über Anrufe
- Überwachung der Beschwerden
Die hilfreichsten Reviews für zenloop
Bewertet am 6.9.2018
The most valuable NPS platform out there right now
Kommentare: As we have a lot of transactions during the day and a lot of feedback to collect, we needed an NPS solution that could help us on all ends. With zenloop we received quality customer support. The team really helped us from the beginning to the finish. The platform is exceptionally easy to use and almost no additional friction during the integration. It should be a no-brainer for any e-commerce with a customer focus to start with the zenloop platform
Vorteile: Exceptional UX and ease-of-use, all integrations we required and very little additional workload for our developers. Everything with an amazing price for the package and quality customer support. Amazing experience!
Nachteile: I had a great experience overall. In the beginning, we were really looking for an integration with zendesk, but a few days later the zenloop team had it available. Amazing turn-around.
Bewertet am 5.6.2018
Great tool to measure the NPS
Kommentare: Helps us to optimize our processes.
Great and intuative to use tool for measering the NPS.
Good customer support if you have questions or sugesstions for missing features.
Nachteile: More detailed analytics page is missing at the moment but I know that a new analytics page will be launched in the very future.